Director, Meetings & Events

Position Responsibilities:

Strategic Partnership & Stakeholder Management

• Serve as a trusted partner to Commercial, Medical Affairs, and cross-functional stakeholders to understand event objectives and deliver exceptional meeting experiences.
• Foster strong working relationships across internal teams to ensure alignment on event strategy, timelines, budgets, and execution plans.
• Collaborate closely with Legal, Compliance and Finance to ensure adherence to company policies and industry regulations.

Meeting & Congress Planning

• Lead the planning and execution of assigned US and Global congresses, national meetings, and internal corporate events.
• Manage all event logistics including venue selection, transportation, catering, room layouts, registration, housing, audiovisual services, and attendee communications.
• Provide end-to-end management of smaller standalone meetings and ancillary events as required.

Budget & Financial Management

• Develop and manage event budgets while ensuring cost-effective execution and alignment with organizational goals.
• Track expenses, process invoices, and maintain accurate financial reporting for assigned programs.
• Partner with Finance and leadership to support forecasting, reconciliation, and budget planning activities.

Vendor & Agency Management

• Manage relationships with meeting agencies, congress partners, venues, and third-party vendors.
• Support vendor selection, contract negotiation, and performance management to ensure service excellence and value optimization.
• Ensure vendors meet established quality, compliance, and operational standards.

Event Operations & Execution

• Oversee event readiness, including development of agendas, meeting materials, registration processes, attendee management, and onsite logistics.
• Provide onsite leadership for key events, ensuring seamless execution and rapid resolution of operational issues.
• Coordinate booth management, meeting room operations, speaker support, registration services, and event teardown activities.

Communications & Attendee Experience

• Partner with Commercial and Medical teams to support attendee communications, event promotions, and registration campaigns.
• Ensure all stakeholder and attendee communications are timely, accurate, and aligned with event objectives.
• Deliver a best-in-class attendee experience across all meetings and events.

Compliance & Risk Management

• Ensure all meetings and events comply with applicable healthcare regulations, industry guidelines, company policies, and HCP spending requirements.
• Partner with Compliance to monitor event activities and maintain appropriate documentation, approvals, and reporting.
• Identify and mitigate operational and compliance risks throughout the planning process.

Continuous Improvement & Reporting

• Conduct post-event evaluations and gather stakeholder feedback to measure outcomes and identify opportunities for improvement.
• Analyze event metrics, attendee engagement, and operational performance to enhance future programs.
• Contribute to the development of scalable processes, tools, and best practices that improve the effectiveness of the Meetings & Events function.

Candidate Requirements:

• Bachelor's degree in Hospitality Management, Event Management, Marketing, Communications, Business Administration, or a related field required.
• Minimum of 7 years of experience planning and executing meetings, congresses, and events in the pharmaceutical, biotechnology, or healthcare industry.
• Demonstrated success managing global events and working with international stakeholders and vendors.
• Certified Meeting Professional (CMP), CMP-HC, Certified Meeting Manager (CMM), or similar certification preferred.
• Proficiency with Microsoft Office Suite, including Excel and PowerPoint.
• Experience with event management platforms such as Cvent, ExhibitForce, or equivalent meeting technologies.
• Familiarity with budget management, registration systems, and event analytics tools.
• Strong ability to influence and collaborate across diverse stakeholder groups in a fast-paced environment.
• Demonstrated success managing complex, cross-functional initiatives with multiple priorities.
• Exceptional organizational and project management skills with the ability to manage multiple events simultaneously.
• Proven ability to prioritize work, meet deadlines, and deliver results under pressure.
• Outstanding verbal, written, and interpersonal communication skills.
• Ability to engage effectively with senior leaders, healthcare professionals, vendors, and cross-functional teams.
• Resourceful and proactive approach to addressing challenges and resolving issues quickly and effectively.
• Experience negotiating vendor contracts and managing event budgets to maximize value and achieve business objectives.
• Strong attention to detail with a commitment to operational excellence and flawless execution.
• Experience planning and managing meetings across multiple geographies and cultures.
• Ability to work effectively with global stakeholders, vendors, and service partners.
• Additional language proficiency is valued but not required.