Director Managed Services

Posted 18 Days Ago
Be an Early Applicant
York, ME
In-Office
140K-150K Annually
Senior level
Healthtech
The Role
Lead healthcare IT programs including system design, implementation, and client relationship management. Oversee project profitability and staff management while ensuring high-quality IT services.
Summary Generated by Built In

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

About the Role:

Are you a strategic IT leader with deep technical expertise in enterprise infrastructure and a passion for advancing healthcare technology? We are seeking a Senior Director of Healthcare IT Infrastructure & Programs to lead the technical vision and operational execution for our key hospital client. This role is a unique blend of hands-on technical leadership and high-level program management. You will lead a team that is responsible for the entire lifecycle of our client's IT infrastructure—from architectural design and system selection to implementation and maintenance—while also managing the program's financial health and strategic direction.

What You'll Do:

  • Develop and execute the strategic vision for our client's healthcare IT infrastructure, overseeing the entire program lifecycle from conception to deployment and ongoing maintenance.
  • Provide hands-on leadership for infrastructure teams responsible for network architecture, server administration (Windows/Linux), cloud services (Azure/AWS), and data center operations.
  • Architect and implement robust, scalable, and secure IT solutions, including EHR system infrastructure, data storage (SAN/NAS), and virtualization platforms (VMware/Hyper-V).
  • Ensure all infrastructure and systems are compliant with healthcare regulations, including HIPAA and HITECH, by implementing and managing robust security protocols, access controls, and disaster recovery plans.
  • Lead complex technical projects such as data center migrations, cloud adoption initiatives, and large-scale system integrations.
  • Manage the P&L for the IT infrastructure program, with full responsibility for a budget of $3-5 million, including vendor management, contract negotiation, and financial forecasting.

What You'll Bring:

Required Qualifications:

  • 10+ years of progressive experience in Information Technology, with at least 5 years in a leadership role managing enterprise-level infrastructure.
  • Proven experience managing large-scale IT infrastructure in a healthcare or hospital environment.
  • Deep technical expertise in network design, server virtualization, cloud computing (Azure/AWS preferred), cybersecurity principles, and data storage solutions.
  • Expert knowledge of HIPAA/HITECH regulations and their application to IT infrastructure.
  • Demonstrated experience with P&L management, budget forecasting, and vendor negotiation.

Preferred Qualifications:

  • Bachelor's degree
  • Professional certifications such as PMP, CISSP, ITIL, or cloud architecture (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert).
  • Hands-on experience with the infrastructure requirements of major EHR systems.

Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.

Salary Range
$140,000$150,000 USD

 Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at:

[email protected]



Top Skills

Healthcare It Systems
Information Technology Management
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The Company
2,506 Employees

What We Do

Healthcare IT should work for clinicians, not against them. We’re Altera Digital Health and we’re committed to bringing next-level healthcare within reach through everyday achievements. Our solutions are designed with a people-first methodology and create positive progress for our clients, their patients and their communities.

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