Blue Cross of Idaho (BCI) has an exciting opportunity for a Director of Major and National Accounts to lead a high‑impact team responsible for managing and growing the organization’s largest and most complex employer relationships. This role ensures an exceptional, person‑focused client experience while driving retention, growth, and enterprise alignment. The Director serves as a senior client advocate, people leader, and strategic connector across the organization.
This role reports to the VP, Growth and Retention and is located at the corporate headquarters in Meridian, Idaho. #LI-Onsite
To be considered for this opportunity you have:
Experience: Ten (10) years experience sales or account management experience managing national or strategic accounts to include management experience
Education: Bachelor’s Degree; or equivalent work experience (Two years’ relevant work experience is equivalent to one-year college)
License: Active or eligible insurance license (health, life, and/or disability) or must obtain within 120 days of hire
We'd also love it if you have:
Experience working for a health plan or health care delivery system
Experience with Salesforce; familiarity with AI‑enabled tools
In this role, we will ask you to:
Set and execute national and key account strategy to strengthen client relationships, improve retention, and drive growth.
Lead, coach, and develop a team of Account Executives, fostering accountability, capability, and service excellence.
Partner cross‑functionally with Sales, Underwriting, Product, Operations, and Claims to deliver a seamless client experience.
Build trusted relationships with brokers, consultants, and senior client partners; represent the organization in key market discussions.
Leverage market insights, analytics, and stewardship reporting to inform strategy and drive continuous improvement.
Translate client and broker feedback into actionable enterprise initiatives.
Perform other duties and responsibilities as assigned.
You will be an excellent fit for this position if you are a:
Proven people leader with deep experience in group or individual sales and national or key account management.
Strategic, relationship‑driven leader with a strong market presence and the ability to influence senior levels.
Data‑driven decision maker with experience using CRM and analytics to guide performance.
Effective communicator capable of delivering clear, compelling messages internally and externally.
As of the date of this posting, a good faith estimate of the current pay range is $153,360 to $230,040. The position is eligible to participate in a sales incentive pay program, which is variable based on an individual’s performance.
The pay range for this position takes into account a wide range of factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, travel requirements, internal equity, business or organizational needs, and alignment with market data. At Blue Cross of Idaho, it is not typical for an individual to be hired at or near the top range for the position. Compensation decisions are dependent on factors and circumstances at the time of offer.
We offer a robust package of benefits including paid time off, paid holidays, community service and self-care days, medical/dental/vision/pharmacy insurance, 401(k) matching and non-contributory plan, life insurance, short and long term disability, education reimbursement, employee assistance plan (EAP), adoption assistance program and paid family leave program. We will adhere to all relevant state and local laws concerning employee leave benefits, in line with our plans and policies.
Reasonable accommodations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
What We Do
Since 1945, we’ve taken our role as an Idaho-based health insurance company to heart. While the health insurance marketplace has experienced lots of change in recent years, we haven’t. As a not-for-profit, we’re mission-driven to help connect Idahoans to quality healthcare that is affordable and build strong networks and services with our customers in mind. With an annual economic impact of $456 million (in 2016), we lead the state and industry in addressing the cost of healthcare and creating transformative customer experiences with information, tools and services. Ultimately, we aim to create a brighter future for all of us. All we need are customer-centric leaders like you.
