Director Machine Learning Operations and Response - Data Science (Remote, IRE)

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
About the Role:
Our Machine Learning Operations and Response team within CrowdStrike Data Science, is looking for a Director of Threat Analysts who is both customer- and team-focused. This role will include both pro-active aspects and response aspects. This role will be perfect for someone with a background in management of threat analyst and in threat detection. The primary responsibility of this role will be to manage a team investigating customer detection issues. This team is focused on improving CrowdStrike's machine learning detection capability and efficacy through analysis of malware and threat detections impacting our customer base. The ideal candidate will have strong ability to present data and report on any issues the observed by the team around the customer experience with CrowdStrike.
Bring your energy and experience to help our organizational evolution into a new product area. Bring your passion to grow our machine learning capability for detection of malicious activity and help internal partners resolve questions about our threat detections. Our goal is to help internal teams respond to customer inquiries about threat detection and to provide information about the effects of our detections into CrowdStrike Data Science - including detection efficacy and managing false positive detections.
This role will work most closely with Product Engineering, Data Scientists and CrowdStrike's Malware Research Center.
What You'll Do:

• Management of a team of threat analysts
• Ensure product detections are performing to the company standard
• Management of problematic or false positive detections
• Address internal questions and concerns regarding customer threat detections
• Internal communications

What You'll Need:

• Exposure and understanding of different types and functionality of malware
• Knowledge of cyber threat operations and response
• Fundamental understanding of threat detection
• General understanding of threat/risk management and threat/risk assessment
• Escalations management
• Strong data presentation skills
• Familiarity with machine learning
• Ability to build process around supporting new product areas

Education:

• BA/BS or MA/MS degree or equivalent experience in Computer Science, Information Security, or a related field

#LI-Remote
#LI-JP2
#LI-EV1
Benefits of Working at CrowdStrike:

• Remote-first culture
• Market leader in compensation and equity awards with option to participate in ESPP in eligible countries
• Competitive vacation and flexible working arrangements
• Physical and mental wellness programs
• Paid parental leave, including adoption
• A variety of professional development and mentorship opportunities
• Access to CrowdStrike University, LinkedIn Learning and Jhanna
• Offices with stocked kitchens when you need to fuel innovation and collaboration
• Birthday time-off in your local country
• Work with people who are passionate in our mission and Great Place to Work certified across the globe

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected] , for further assistance.