Director of M&A Integration

Posted Yesterday
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New York, NY, USA
Hybrid
220K-343K Annually
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
We're putting AI to work for people.
The Role
Leads post-acquisition integration across strategy, planning, execution, governance, cost management, and value realization. Partners with business and functional leaders to execute integration plans, track strategic and financial objectives through scorecards, and improve M&A playbooks and processes. Requires strong executive communication, strategic judgment, influence without direct authority, and extensive experience managing complex global integrations.
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Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

 

Job Description

ServiceNow is searching for an experienced Director of M&A integration to lead all phases of post-acquisition integration who is strategically and operationally focused.  This candidate has strong business and strategic judgement and can lead multiple integration efforts simultaneously while ensuring that deal value drivers are met.  The ideal candidate must have significant experience in M&A integration and a proven track record of success.  The candidate must also possess excellent communication skills, as well as the ability to build relationships with key stakeholders.  If you are a results-oriented leader who has a strategic mindset and is eager to make a real impact, we encourage you to apply.

Responsibilities

  • Lead post-acquisition integration ensuring value realization objectives are met including integration strategy development, planning, execution, and performance management
  • Set integration strategy aligning the acquisition thesis, value drivers, and operational priorities
  • Partner with business and functional stakeholders and teams to develop value realization and operational integration plans and lead execution management
  • Establish governance to ensure effective planning and execution of the integration program including the ability to influence without direct authority
  • Oversee integration cost development
  • Monitor and ensure day to day delivery of key strategic and financial objectives of acquisitions through the M&A scorecard process
  • Continually incorporate lessons learned and contribute to the continual improvement of the integration process including playbooks and tools

Qualifications

Requirements

  • 10+ years leading M&A integration across complex deal types (MBA and consulting experience a plus)
  • Strategic leader who can convert strategy into executable plans that realize value
  • Proven leadership of complex integrations in global and product-led organizations
  • Strong executive presence and communications with track record of influencing senior executives
  • Command of M&A frameworks, processes, and tools

 

For positions in this location, we offer a base pay of $219,600 - $343,150 plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. 

 

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

 

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.  

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

Skills Required

  • 10+ years leading M&A integration across complex deal types
  • Ability to convert strategy into executable plans that realize value
  • Proven leadership of complex integrations in global and product-led organizations
  • Strong executive presence and communication skills
  • Track record of influencing senior executives
  • Command of M&A frameworks, processes, and tools
  • MBA experience
  • Consulting experience

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The Company
HQ: Santa Clara, CA
29,000 Employees
Year Founded: 2004

What We Do

As the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C," as we like to call it). With more than 8,400+ customers, we serve approximately 90% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™. Explore your future career with us, visit www.careers.servicenow.com From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

Why Work With Us

By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. We're committed to helping our people do their best work and live their best lives so we can fulfill our purpose together. At the fastest-growing enterprise software company, you can grow your career faster.

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ServiceNow Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At ServiceNow, we lead with flexibility and trust. For some, home is the primary workplace. For those who come into a ServiceNow workplace, you are empowered to make team-guided and individual-led decisions on how and when you use the workplace.

Typical time on-site: Flexible
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