Director, Lifecycle Marketing

Posted 16 Days Ago
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Home, KS
Hybrid
Senior level
Big Data • Cloud • Information Technology • Software • Business Intelligence • Cybersecurity
We help companies turn technology into a competitive advantage, whether they make it or use it.
The Role
The Director of Lifecycle Marketing will develop and execute integrated marketing campaigns to enhance customer engagement and drive business impact across the customer lifecycle.
Summary Generated by Built In

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.

We’re transforming the software industry.  We’re Flexera.  With more than 50,000 customers across the world, were achieving that goal. But we know we can’t do any of that without our team Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans?  Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com

About the Role

We’re seeking a strategic, data-driven, and hands-on Director of Lifecycle Marketing to evolve our global campaigns function into a scalable, lifecycle-focused growth engine.

This role is responsible for developing and executing integrated marketing campaigns that support the customer lifecycle, pre- and post-sale, in partnership with key marketing stakeholders. You’ll collaborate across Global Marketing, Product Marketing, Field Marketing, CX Marketing, and Partner Marketing to create data-informed programs that extend Flexera’s reach, enhance target account engagement, and drive measurable business impact.

Expectations of You and Your Team

Campaign Strategy & Execution

  • Partner with Customer Experience (CX) & Product Marketing to align lifecycle campaigns to key customer journey moments defined by CX Marketing, ensuring consistent messaging through digital channels (email, paid, webinars).

  • Drive campaign orchestration for global initiatives, product launches, and strategic growth priorities.

  • Collaborate with Field Marketing to localize and scale programs for regional execution.

  • Ensure cross-channel consistency across email, digital, paid media, webinars, and events.

  • Work closely with Partner Marketing to package campaigns for partner toolkits, enabling Flexera partners to extend campaign reach and impact.

Measurement & Optimization

  • Build campaigns that reach, engage, and convert ICP accounts, customer accounts, and personas to drive pipeline, bookings, and retention goals across the product portfolio, aligned to prioritized markets, verticals, and segments.

  • Use data-driven insights to continuously refine campaign design, targeting, and messaging.

Leadership & Collaboration

  • Lead, mentor, and grow a high-performing team of lifecycle marketers.

  • Foster a collaborative, results-oriented team culture.

  • Ensure clarity of ownership and strong partnership within marketing to maximize impact across the customer journey.

How Success is Measured

  • Achievement of key acquisition and retention goals through scalable, data-informed campaigns, in partnership with CX Marketing, who oversees retention and advocacy outcomes.

  • Marketing contribution to total pipeline created and total bookings.

  • Inbound, outbound, and partner-sourced pipeline growth.

  • Strong cross-functional collaboration and clear ownership boundaries, minimizing overlap and conflict with other marketing functions.

  • Continuous improvement in lifecycle marketing KPIs through disciplined, test-and-learn approaches.

What Makes You a Great Fit

  • 8+ years of B2B marketing experience, with a strong track record in lifecycle, campaign, or marketing leadership roles.

  • Experience targeting enterprise and mid-market accounts and IT personas in regulated verticals

  • Proven and effective team and people leader, with experience mentoring and developing high-performing marketing teams.

  • Deep understanding of SaaS business models, subscription growth, and customer retention.

  • Proven success building and optimizing lifecycle programs to achieve pipeline, bookings, and retention goals.

  • Strong analytical mindset with the ability to translate data into actionable insights.

  • Excellent project management and cross-functional leadership skills.

  • Experience in private equity-backed or high-growth environments preferred.

  • Familiarity with IT, cloud, or enterprise software sectors is a plus.

#LI-Remote#LI-DL1#Marketing

Flexera is proud to be an equal opportunity employer.  Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations. 

Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.

We encourage candidates requiring accommodations to please let us know by emailing [email protected].

Top Skills

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The Company
HQ: Itasca, IL
2,000 Employees
Year Founded: 1987

What We Do

Flexera delivers SaaS-based IT management solutions that enable enterprises to accelerate digital transformation and multiply the value of their technology investments. We help organizations inform their IT with definitive visibility into complex hybrid IT ecosystems, providing unparalleled IT insights that allow them to seize technology opportunities. And we help them transform their IT with tools that deliver actionable intelligence across an ever-increasing range of dimensions to effectively manage, govern and optimize their hybrid IT estate.

More than 50,000 customers subscribe to our technology value optimization solutions, delivered by 1,300+ passionate team members worldwide. To learn more, visit flexera.com

Why Work With Us

People work here for, well, the people. People stay for the camaraderie with smart, passionate teams who actually like working together and managers who support them. We also offer competitive benefits, hybrid working and unlimited time off.

Our inclusivity scores are in the top benchmark and we are consistently rated a “great place to work.”

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