Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!
The Director, Legal is responsible for providing day-to-day legal support to Everise’s U.S. and global operations, with a primary focus on employment and labor law, litigation management, and commercial risk support.
This role partners closely with HR, Operations, Finance, and business leaders to manage legal risk in a high-growth, multi-jurisdictional services environment and to deliver practical, business-oriented legal solutions.
Job Requirements
Employment & Labor Law
Serve as a legal advisor on U.S. and global employment matters, including hiring, discipline, performance management, terminations, and reductions in force
Ensure compliance with wage and hour laws (FLSA and state equivalents), ADA, PWFA, FMLA, and state/local leave laws, including accommodation processes
Advise on employee relations matters, including discrimination, retaliation, harassment, and workplace investigations
Provide guidance to HR and leadership on employee relations issues and corrective actions
Draft and review employment-related documentation, including offer letters, employment agreements, restrictive covenants, and separation agreements
Monitor changes in employment law and advise on impact to the business
Litigation, Arbitration & Agency Matters
Support the management of employment and commercial litigation, including EEOC, DOL, and state agency claims
Partner with outside counsel on case strategy and management
Assist with preparation of legal documentation, including pleadings, discovery, and settlement agreements
Coordinate internal investigations, litigation holds, and document production
Commercial & Client Support
Draft, review, and negotiate agreements, including MSAs, SOWs, NDAs, and vendor and services agreements
Advise on key contractual terms such as indemnification, limitation of liability, and risk allocation
Support client-related legal matters and escalations in coordination with Operations and Finance
Compliance, Governance & Risk
Support compliance with employment, regulatory, and contractual obligations
Assist in the development and implementation of policies and procedures
Partner with cross-functional teams on risk mitigation initiatives
Support audits, regulatory inquiries, and internal reviews
Business Partnership
Partner with business leaders to provide practical, solutions-oriented legal advice
Balance legal risk with operational objectives
Prepare clear and concise legal guidance and recommendations
Knowledge
Education & Licensure
Juris Doctor (JD)
Active license to practice law in at least one U.S. jurisdiction
Federal bar admission preferred
Experience
2 - 5 years of progressive legal experience
Strong background in employment and labor law (in-house and/or law firm)
Experience supporting employment litigation, arbitrations, and agency matters
Transactional experience, including drafting and negotiating agreements
Experience advising HR and business stakeholders
Prior in-house experience preferred
Experience supporting multi-state or global operations is a plus
Compensation & Benefits:
The anticipated base salary range for this remote position is between $120,000- $130,000. In addition, Everise provides benefits including medical coverage, dental, vision, disability, 401k, and paid time off. Depending on the specific role, compensation may also include discretionary bonus and other benefit programs. The actual compensation package may vary based on factors such as skill set, experience level, and candidate's location.
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
Skills Required
- Juris Doctor (JD)
- Active license to practice in at least one U.S. jurisdiction
- 2 - 5 years of progressive legal experience
- Strong background in employment and labor law
- Experience supporting employment litigation and arbitrations
- Transactional experience, including drafting and negotiating agreements
- In-house experience preferred
- Experience supporting multi-state or global operations is a plus
Everise Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Everise and has not been reviewed or approved by Everise.
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Fair & Transparent Compensation — Pay is often described as acceptable to good in aggregate, with compensation appearing more favorable in higher-level corporate or technical roles. Typical frontline pay bands are described as aligned with broader BPO norms, which can make offers feel straightforward to benchmark.
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Flexible Benefits — A broad, big-company benefits menu is presented, including multiple insurance lines, FSAs, and optional supplemental coverages. The availability of add-on options like legal services, pet insurance, and discounts supports a pick-and-choose approach for different needs.
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Wellbeing & Lifestyle Benefits — Services like an Employee Assistance Program and lifestyle-oriented add-ons (e.g., gym discounts, legal plan, pet insurance) are part of the rewards mix. Tuition reimbursement is also positioned as a supportive benefit that can extend value beyond cash compensation.
Everise Insights
What We Do
Everise delivers happiness to millions of customers around the world. We excel at solving customer problems on behalf of some of the world’s biggest brands. Our specialty sectors are healthcare, travel, technology, and financial services. As the leading customer experience firm, companies rely on Everise to drive their business forward by transforming customer care into something extraordinary and consistently delivering positive interactions across the globe in 32 languages. At our core, we are a diverse and inclusive group of champions who learn from each other. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Join us and become a champion of customer happiness
