Director of Laboratory

Oklahoma City Indian Clinic (OKCIC) is a non-profit corporation that provides culturally sensitive health care to the American Indian population. OKCIC services include not only basic medical care but also dental, optometry, behavioral health, fitness, nutrition, and other family programs.

Our mission is to provide excellent healthcare to American Indians. We do this by putting people first, providing quality services, and maintaining our Integrity and Professionalism.

We are looking to add compassionate team players to our growing team as we continue to work toward our goal of becoming the national model for American Indian Health Care.

The Oklahoma City Indian Clinic is seeking an experienced and detail-oriented Laboratory Director to oversee the daily operations, quality management, and regulatory compliance of a highly complex clinical laboratory within a fast-paced healthcare environment. This position is responsible for ensuring accurate and timely laboratory testing services, maintaining compliance with CLIA, CAP, TJC, and other applicable regulatory standards, and supporting high-quality patient care through effective laboratory operations and leadership.

The Laboratory Director works closely with providers, laboratory staff, leadership, and interdisciplinary healthcare teams to support efficient workflow, quality assurance, staff competency, and continuous process improvement. This role plays a vital part in supporting patient diagnosis, treatment, and overall health outcomes while promoting culturally responsive, patient-centered care for the American Indian community.

Applicants claiming Indian Preference must complete the full application and must provide documentation verifying eligibility (such as a tribal enrollment card or Certificate of Degree of Indian Blood (CDIB)).

Job duties include, but are not limited to:

• Oversees and performs administrative, operational, and management responsibilities for the Laboratory Department to support efficient workflow, quality patient care, and regulatory compliance.
• Performs moderately complex microbiological, hematological, biochemical, and other laboratory testing on blood, urine, throat swab, vaginal, stool, and other patient specimens in accordance with accepted laboratory standards and procedures.
• Evaluates, verifies, documents, and reports laboratory test results accurately and in a timely manner to support patient diagnosis and treatment.
• Prepares, processes, and coordinates specimens for referral testing with reference laboratories and ensures proper specimen handling, storage, and transport procedures are followed.
• Performs and oversees quality control procedures, proficiency testing, calibration, maintenance, and troubleshooting of laboratory equipment in accordance with clinic policies, manufacturer recommendations, and regulatory requirements.
• Monitors, reviews, updates, and maintains laboratory policies, procedures, and procedure manuals to ensure compliance with CAP, CLIA, COLA, TJC, OSHA, infection control, chemical hygiene, and other applicable regulatory standards.
• Coordinates laboratory operations, equipment purchases, testing services, and system integration activities with Information Technology, Finance, medical staff, vendors, and other departments as needed.
• Collaborates with the Laboratory Informaticist to maintain and support laboratory functionality within RPMS, EHR, and related laboratory information systems.
• Maintains appropriate inventory levels of laboratory supplies, reagents, testing materials, and consumable products to support uninterrupted laboratory operations.
• Coordinates and schedules validation, testing, and implementation activities for laboratory equipment, clinical products, and consumable materials.
• Provides training, instruction, supervision, and technical guidance to Medical Laboratory Technicians, Phlebotomists, and other laboratory staff.
• Performs phlebotomy procedures as needed using age-appropriate venipuncture, capillary, and arterial collection techniques while maintaining patient safety and specimen integrity.

The Oklahoma City Indian Clinic is a non-profit organization and not a federal employer. Indian preference hiring laws apply. The Clinic is a 501(c)(3) non-profit corporation and an Equal Employment Opportunity (EEO) employer. The Clinic adheres to all applicable laws prohibiting discrimination in employment, including protections based on race, color, sex, national origin, age, disability, religion, veteran status, and other characteristics as required by federal, state, or local law.

• Must align with OKCIC vision, mission, and core values
• Bachelor’s degree in Medical Laboratory Science, Clinical Laboratory Science, Medical Technology, or related laboratory science field.
• Minimum of five (5) years of clinical laboratory experience.
• Minimum of three (3) years of Director-level experience in a highly complex laboratory setting.
• Knowledge of highly complex laboratory testing procedures, quality control, proficiency testing, laboratory instrumentation, and specimen processing.
• Knowledge of CLIA, CAP, COLA, TJC, infection control, chemical hygiene, and other applicable laboratory regulatory standards.
• Ability to perform laboratory testing, evaluate results, troubleshoot equipment, and maintain laboratory quality and compliance standards.
• Ability to supervise, train, mentor, and provide technical guidance to laboratory staff, including Medical Laboratory Technicians and Phlebotomists.
• Strong organizational, communication, leadership, problem-solving, and analytical skills required. Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA and organizational policies.
• Basic computer proficiency and ability to utilize laboratory information systems, electronic health records, and Microsoft Office applications required.
• Ability to coordinate laboratory operations, equipment maintenance, inventory management, and interdisciplinary workflow activities in a fast-paced healthcare environment.
• Experience working in a community health, public health, tribal health, or outpatient clinical setting preferred.
• Experience with RPMS, laboratory information systems (LIS), EHR systems, or laboratory informatics preferred.
• Experience with laboratory accreditation inspections, audits, quality improvement initiatives, or policy development preferred.
• Requires credentials as a Medical Technologist from a recognized certifying agency, including the American Society of Medical Technology (ASMT) or the American Society of Clinical Pathology (ASCP).
• Must qualify as Laboratory Director and Technical Consultant under CLIA regulations
• Current CPR is required or must be obtained within 6 months of hire.