Director, Japan Custody Country Head, Services

Reposted 14 Days Ago
Be an Early Applicant
Hiring Remotely in Chiyoda, Ora, Gumma, JPN
Remote
Expert/Leader
Fintech • Financial Services
The Role
Leads Citi’s Japan custody franchise, owning product strategy, roadmap, launches, P&L, revenue growth, client experience, and operational performance. Oversees custody product lifecycle management, market intelligence, risk and regulatory governance, resilience exercises, and cross-cluster transformation initiatives. Manages a small team and collaborates with global partners, sales, operations, and technology teams to improve capabilities and achieve strategic and financial targets.
Summary Generated by Built In

We’re currently looking for a high caliber professional to join our team as Japan Custody Country Head based in Tokyo, Japan.  The Japan Custody Country Head is a senior level position responsible for the Japan custody franchise and the development of product , strategies and tactics and risk and control. In addition to the Japan country role, this candidate will also assist the Japan, Asia North & Australia Custody Head in cross-cluster initiatives.
Responsibilities:

  • Assist in development and analysis of strategic enhancements and development, product launches in Japan and across the cluster

  • Participate in day-to-day product management for core products such as product delivery, as well as lead the team prioritize, negotiate, and remove obstacles to achieve business results

  • Mange a team of 4 staff

  • Contribute to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 15+ years of experience

  • Knowledge of Investor / Securities Services product or client coverage

  • Ability to work unsupervised and adjust priorities quickly as circumstances dictate

  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

  • Consistently demonstrates clear and concise written and verbal communication

  • Demonstrated analytical skills

  • Demonstrated problem-solving and decision-making skills

Education:

  • Bachelor’s degree/University degree.

Key Responsibilities:

  • Own and drive product P&L – revenue, profitability, returns, plan, balance sheet. Define and drive achievement of targets and financial performance.

  • Define and manage strategic roadmap, development, launch, and marketing to gain maximum benefit from custody product suite.

  • Lead Custody product differentiation and innovation efforts, including launch of initiatives to increase revenues. Work with global partners to drive consistent and seamless improvement in custody capabilities.

  • Execute on key strategic priorities of the Custody business,

  • Oversee day-to-day product management functions such as product delivery, client experience, and client communication strategies.

  • Oversee all aspects of product life cycle management including market demands, technology trends, and the competitive field.

  • Analyze key market developments in Japan with a view to proactively provide actionable market intelligence to clients and to support market advocacy efforts..

  • Lead and maintain risk, control and regulatory reviews and governance forums, operations resilience exercise across the cluster

  • Connect to industry sources to share industry specific updates to product and operations partners.

  • Support Product Sales Specialists regarding Custody enquiries.

  • Work closely with Operations & Technology function and co-ordinate transformations across the Cluster

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Job Family Group: Product Management and Development

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Job Family:Product Management

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Time Type:Full time

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Most Relevant Skills Please see the requirements listed above.

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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Skills Required

  • 15+ years of professional experience
  • Knowledge of investor or securities services products or client coverage
  • Bachelor’s degree or university degree
  • Ability to work independently and adjust priorities quickly
  • Ability to work under pressure and manage deadlines or unexpected changes
  • Clear and concise written and verbal communication skills
  • Analytical skills
  • Problem-solving and decision-making skills

Citi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.

  • Healthcare Strength Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
  • Retirement Support Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
  • Wellbeing & Lifestyle Benefits Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.

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The Company
HQ: Kwun Tong, Kowloon
223,850 Employees

What We Do

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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