Head of IT

Binti builds software for state and county government agencies, focusing on reinventing social services. We started in child welfare, with the mission of helping every child have a safe, loving, and stable family. To date, we’ve helped approve more than 100,000 families to foster or adopt, and we support over 49% of the nation’s child welfare system. We have expanded our product offerings in child welfare, moving more to the root of the problem, helping families stay together and avoid separation, and are now expanding horizontally across other areas in social services.

Binti is a for-profit, mission-driven software company based in San Francisco, CA. Investors include Founders Fund, First Round Capital, Kapor Capital, and others. We’re a team of ~90 people and growing quickly. We care about creating a workplace where everyone feels welcome and can bring their full self to work. We have a huge, ambitious vision to rewire government to be more effective in expanding opportunities for people around the world, and we are looking for mission-driven, high-empathy, high-performance, and low-ego team members to join us on our exciting journey towards that vision.

Role Summary

Binti is seeking a dynamic and AI-savvy leader to take our internal IT function to the next level. As the IT leader at Binti, you will be responsible for the end-to-end delivery of our internal information technology program, the foundation on which our employees accomplish their work and collaborate with one another and our clients. You will meet Binti where it is on its IT maturity journey, as a team of one that manages service providers and dotted-line reports, owning our total strategy while still performing a large share of day-to-day support. You will guide the growth of Binti’s IT team, define future staffing needs, and when the time comes, hire and manage IT personnel.

What You Will Do

• Assess our current environment, and build a minimally disruptive, pragmatic, and AI-forward plan to improve it iteratively

• Chart our roadmap for all things IT: decide what functions should be performed in-house versus by service providers, conduct vendor analysis, educate stakeholders, and smoothly roll out changes

• Collaborate with security and compliance teams on improvements to enterprise infrastructure management, including the responsible use of AI tools

• Provision, maintain, and support employee workstations and software across macOS, Windows, Linux, Android, and iOS)

• Manage the full lifecycle of access to software and systems, including SSO and MFA for employees and contractors

• Manage office headquarters IT needs (networking/wifi, key card system, printing, etc)

• Administer backend IT Infrastructure (Google Workspace, VPN, Device MDM)

• Onboard/offboard employees (both in-person and remotely)

• Propose and manage the budget for employee software and hardware

• Support a large nationally-distributed remote workforce, with flexibility to work outside standard Pacific business hours (9:00 am – 5:00 pm PT) as needed

Sample Projects

• Consolidate SaaS access control on Okta, and improve SSO automation and governance controls

• Contribute to site selection process for next Binti office HQ, and stand up the new site

• Assist with Security and Trust audits

Who You Are

• Curious and empathetic leader with a growth mindset and a spirit of service

• Track record for success delivering excellence in internal IT at cloud-native technology companies

• Proven expertise in managing vendor relationships and elevating IT maturity

• Proven expertise with cloud-based software solutions, specifically MDM-as-a-service

• Experience operating in a heterogeneous device platform (Mac, Windows, Linux, Android/iOS) environment

• Experience with enterprise access management and SaaS administration (eg. Google Workspace, Microsoft Entra, Okta)

• Willing to roll up your sleeves and get it done; no IT job is too big or small

• A high degree of technical aptitude and troubleshooting skills

BENEFITS & PERKS

• An above-market compensation package (salary + equity)

• Excellent medical, dental, vision, and life insurance - 99% of insurance premiums covered for you + your dependents

• Flexible vacation time to promote a healthy work-life blend

• 13 paid holidays; 11 federally observed holidays (including Juneteenth), plus Election Day and the day after Thanksgiving

• 16 weeks of paid parental bonding leave for the arrival of a newborn or newly placed infant

• Sick/mental health time separate from vacation days (accrue up to a cap of 80 hours)

• 4 weeks of sabbatical after 4 years of service at the company

• 401k, Commuter benefits, FSA, and DCFSA with administration paid for

• $5,000 annual bonus for employees who volunteer as a CASA (court-appointed special advocates)

• $2,500 annual reimbursement for ongoing learning and development, with opportunities to attend trainings/conferences, on-site speaker series, and lunch and learns

• $300 reimbursement for initial office setup

• $50 a month effective work reimbursement to cover internet, electricity, office setup costs, or lunch/snacks with coworkers

• Paid jury duty

At Binti, we celebrate having a diverse team and believe our differences make us stronger. Binti is proud to be an equal-opportunity workplace and is an equal-opportunity employer. We welcome all qualified applicants to apply without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, or protected Veteran status.