Director, IT

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Chennai, Tamil Nadu
In-Office
Healthtech • Biotech • Pharmaceutical • Manufacturing
The Role
Director, IT (Product Management)- Chennai

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

The Director of Product Management is responsible for leading and coordinating the delivery of software solutions and personnel throughout the product development lifecycle – focusing on the strategy and requirements pipelines from the business. The key focus is external, managing interactions and expectations with the group’s stakeholders – both internal and external to ICON. The Director of Product Management has a strong passion for software and how technology can positively impact and enable the business.

A key function of this role is to provide strategic oversight and enabling pipelines for the delivery of new applications, enhancements to existing applications, integrations, and ensuring fitness for purpose of the delivery and fitness to the strategic direction of the business. The director will ensure appropriate alignment and transparency across teams.

The Director of Product Management is responsible for release planning, staffing, budget forecasting, resolving issues and mitigating risks. 

Our vision is "delivery at the speed of thought" - and you'd be spearheading that effort as Director of Product Management.

What You Will Be Doing:

  • Recognise, exemplify, and adhere to ICON’s values which centres around our commitment to People, Clients and Performance.
  • As a Director, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
  • Evolving a scalable, extensible, reliable, and inter-operable on-line infrastructure, optimizing hardware and software configurations/developments, and enabling rapid deployment of new product capabilities.
  • Delivering enterprise quality products and maturity while aggressively evolving next-generation technology capabilities.
  • Planning and driving the roadmap for delivery of new products and capabilities based on strategy, vision, and priorities set by our stakeholders.
  • Develop and lead a multi-location product management/business analyst unit with resources based globally, mentor and lead those teams in the delivery of mutually understood solutions to business needs.
  • Work with Engineering, Testers, Validators and Architecture, QA, PMO, Operations resources to ensure the delivery of innovative solutions that meet needs with respect to functionality, performance, scalability, reliability, realistic implementation schedules, and adherence to process goals and principles.
  • Ownership of respective operational and CAPEX budget.
  •  Develop and execute product management plans and manage schedules and resource allocation and budget. This includes joint development with 3rd party vendors and managing outsourced resources if and when required.
  • Build, develop and retain high performing teams that lead positive contributions throughout the company.
  • Ensure, and create as needed, practices and operations to ensure reproducible ways of working and high quality, while keeping costs under control.
  • Engage in hands-on, in-depth analysis, review and design of the inputs to software design, including business and technical review.

Your Profile:

  • 10+ years' experience in progressive IT as part of solution delivery with an emphasis on leadership and planning (or other applicable areas)
  • Subject Matter Expertise in Product Management.
  • Proven track record of success in leadership role in order to achieve goals leading to continued success.
  • Proven ability to attract, retain, and develop talented direct reports.
  • Energetic individual, eager to manage multiple activities and priorities. Dedication to quality in all work tasks and deliverables.
  • Ability to excite and motivate employees, partner and customers with a compelling vision.
  • Excellent understanding of the software business and its practices.
  • Active involvement in the use of online communities and an understanding of the use of current online and digital technologies.
  • Ability to travel (approximately 30-40%) domestic and/or international.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

  • Various annual leave entitlements

  • A range of health insurance offerings to suit you and your family’s needs.

  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.

  • Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.

  • Life assurance

  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values.   We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

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The Company
HQ: Dublin
34,685 Employees
Year Founded: 1990

What We Do

Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times.

We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.

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