Director of IT Services

Posted 10 Days Ago
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Lansing, MI, USA
In-Office
Senior level
Professional Services • Consulting • Industrial
The Role
The Director of IT Services will lead IT service delivery, drive data-informed decisions, develop teams, and guide technology strategy to enhance organization performance.
Summary Generated by Built In
Do You See Technology as a Strategic Driver—Not Just a Support Function?
Are you energized by building high-performing teams, elevating the user experience, and turning data into smarter business decisions? Do you thrive in a role where you can shape how technology enables an entire organization to perform at its best?

If so, you’ll fit right in.

Join Granger Construction as our Director of IT Services, where you’ll lead the delivery of IT services and business analytics across the organization. You’ll play a critical role in ensuring our people have the tools, insights, and support they need to succeed—while helping drive innovation, including the thoughtful adoption of AI and emerging technologies.

A Little About Granger
Since 1959, Granger Construction has been Advancing the Art of Building through innovation, collaboration, and integrity. We invest in our people, embrace new technologies, and continuously evolve how we build—creating exceptional experiences for our teams and clients.

Why You’ll Love This Role
Shape the Technology Experience
Lead IT service delivery and analytics strategy to create a seamless, responsive, and user-focused technology environment across offices and jobsites.
Drive Data-Informed Decisions
Elevate how data is used across the company—building reporting, dashboards, and predictive capabilities that empower better decision-making at every level.
Be a Strategic IT Leader
Partner closely with the Leader of IT Operations and executive leadership to deliver secure, scalable, and integrated technology solutions.
Lead and Grow High-Impact Teams
Develop and mentor IT professionals while fostering a culture rooted in service, accountability, and continuous improvement.
Innovate with Purpose
Help guide the evaluation and adoption of emerging technologies, including AI, to enhance productivity and business performance.

How You’ll Make an Impact
Lead IT Service Delivery
Oversee help desk and end-user support across a distributed workforce, ensuring high-quality, timely, and reliable service.
Elevate the User Experience
Drive a customer-first mindset, improving responsiveness, communication, and overall satisfaction with IT services.
Establish Performance Standards
Define and monitor SLAs, KPIs, and service metrics to ensure accountability and continuous improvement.
Advance Business Analytics
Lead reporting, dashboard development, and data strategy to deliver accurate, actionable insights across the organization.
Strengthen Data Governance
Establish standards, best practices, and governance to ensure data integrity, consistency, and accessibility.
Collaborate Across IT Leadership
Partner with IT Operations to ensure seamless delivery across infrastructure, applications, and service functions.
Guide Strategy and Investment
Contribute to technology strategy, budgeting, and vendor management, aligning IT initiatives with business priorities.

What You Bring to the Team
  • 10+ years of progressive IT experience, including leadership of service delivery and/or analytics functions
  • Proven ability to lead and develop high-performing IT teams
  • Strong business acumen with the ability to translate technology into organizational impact
  • Experience building relationships and serving as a trusted partner to business leaders
  • Excellent communication skills across technical and non-technical audiences
  • Experience with data analytics, reporting, and governance practices
  • Financial understanding to evaluate and communicate the impact of technology decisions
  • Experience managing vendors and negotiating contracts
Nice to Have:
  • Experience with application development, integrations, or automation
  • Familiarity with construction technology platforms

Your Next Chapter Starts Here
This is more than a leadership role—it’s an opportunity to shape how technology enables our people, projects, and future growth. If you're ready to lead with impact, drive innovation, and elevate the IT experience across an organization, we’d love to connect.

Apply today and help us build what’s next at Granger Construction.Granger Construction is an equal opportunity employer. We welcome candidates from all backgrounds to apply.

Skills Required

  • 10+ years of progressive IT experience
  • Proven ability to lead and develop high-performing IT teams
  • Strong business acumen to translate technology into organizational impact
  • Experience with data analytics, reporting, and governance practices
  • Financial understanding to evaluate technology decisions
  • Experience managing vendors and negotiating contracts
Am I A Good Fit?
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The Company
500 Employees
Year Founded: 1959

What We Do

Granger Construction, founded in 1959, is a construction management firm specializing in design-build, integrated product delivery, and general contracting services. They are a leading construction company in the Midwest, serving commercial, industrial, and K-12 sectors.

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