Location: Phoenix, AZ (Hybrid)**
No relocation or visa sponsorship available.
About BigTime
BigTime Software is the leading SaaS platform built for professional services organizations, helping firms plan, manage, and get paid for their work. Thousands of architecture, engineering, accounting, consulting, IT services, legal, and government contracting firms rely on BigTime to run mission-critical operations-from time and expense tracking to billing, project management, and reporting.
We're growing quickly, investing in our product and people, and continuing to raise the bar on security, scalability, and customer trust. This role plays a central part in that mission.
BigTime is seeking a Director of IT, Security & Compliance to lead and mature our security, compliance, and IT governance programs as we scale. This role combines strategic ownership with hands-on execution-ideal for someone who wants both responsibility and real influence without getting stuck "in the clouds."
What You'll Own
Security & Compliance Leadership
- Serve as the primary owner for SOC, customer questionnaires, audits, risk assessments, pen tests, and internal/external security reviews.
- Maintain, update, and harmonize information security policies across acquired and legacy systems.
- Complete customer security questionnaires and due diligence packages with accuracy and consistency.
- Drive audit readiness, evidence collection, and remediation tracking.
- Partner with IT and Engineering on secure access, identity management, endpoint practices, vendor reviews, and vulnerability remediation.
- Support secure onboarding/offboarding and internal tooling governance.
- Use AI to streamline repeatable tasks (e.g., questionnaire responses, documentation creation, policy updates).
- Help the organization adopt smarter workflows that reduce manual effort.
- Collaborate with Sales, Customer Success, Product, and Engineering to communicate risk, support customer conversations, and ensure security work is properly prioritized.
- May lead a small IT team depending on experience; this role can also operate as a senior IC while still serving as the organizational security/compliance leader.
- Strong experience leading security, IT, and/or compliance in a SaaS or software environment.
- Hands-on ownership of SOC, audits, customer questionnaires, and policy frameworks.
- Ability to operate at a 50/50 split between strategy and execution.
- Clear communication skills with both technical and customer-facing teams.
- A pragmatic, detail-oriented approach to maturing processes in a scaling environment.
- Comfort evaluating and operationalizing security tools (flexible on specific platforms).
- An AI-first mindset and commitment to working smarter.
- High-impact leadership role with visibility across the organization.
- Opportunity to build and refine the foundation of our security and compliance programs.
- A collaborative, pragmatic culture that values clarity, ownership, and efficiency.
- Competitive compensation: Base salary range of $160,000-$200,000, depending on experience, plus bonus eligibility
- 100% company-paid benefits, including medical, dental, vision, disability, and life insurance
- 401(k) with a generous company match
- Paid parental leave
- Hybrid work schedule: In-office 2-3 days per week in either our Chicago or Phoenix office
- Generous PTO and paid company holidays
- Fresh fruit, snacks, cold brew coffee/tea, soda, and sparkling water in office
- Company-provided technology and software tools
- A culture that prioritizes clarity, ownership, and efficiency
Applicants must be authorized to work in the U.S.
BigTime Software, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Top Skills
What We Do
Leading a successful professional service firm is an art. Running a profitable firm is a business. We understand this because our founder ran an IT Consulting firm for over 15 years. He grappled with the same challenges that professional service firm owners face today.
How do I know what my employees are working on? How can I connect time and expenses to clients or projects for billing? What resources do I have available? How can I see relevant reports on the firm’s performance? The list goes on.
The problems our founder faced drove the development of an AI-powered professional services automation platform specific to the needs of operational and financial leaders in professional services firms. We know that time tracking is more than timesheets. Time is information. We connect time with every part of your firm’s workflow so that all of the data you’ve collected with BigTime is the basis for metrics-driven reporting that informs your decisions. We live by our founder’s purpose - to help professional service firms combine the art of leadership with the business of being profitable.
Why Work With Us
At BigTime, we foster a culture that values and listens to what employees have to say. We are a high growth company where each employee has the ability to make an impact and develop personally and professionally and grow from within.
Gallery
BigTime Software, Inc. Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
