Job Description:
Role
We are looking for a highly motivated individual to contribute to our Green Meadows Program Management team. In this role, you will be responsible for activities including the Program Management planning, support, and execution of several highly visible projects on the Green Meadows platform. In addition to strong technical competency, the position requires the ability to effectively work with a geographically diverse team, build and leverage customer and stakeholder relationships, and provide innovative thought leadership.
To be effective the Director of Program Management will work with key stakeholders of Engineering, Development, DevOps, Production Support, PMO, program leadership as well external groups such as FDAS, Green Pier Ops, and FSC. By demonstrating and promoting agile leadership behaviors, you will evolve and sustain an innovative agile culture.
Our ever-evolving technology stack ensures a phenomenal learning culture in the team. You will be encouraged to quickly gain understanding of the various functional components of our systems to best understand schedule, timelines, and best practices and processes to be effective in this role.
We are always exploring new technologies and new ways to continually provide value to our customers. This role is expected to have a direct and positive impact on Green Meadows’s customers.
The Expertise and Skills You Bring
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8+ years of experience in Program/Project Management in the financial services industry.
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Facilitate work prioritization based on business and technology needs.
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Forecast, manage, and execute a project plan.
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Experience in Web/cloud project planning and roadmaps is a plus.
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Capable of partnering with and influencing individuals at all organizational levels.
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Significant experience in working on large, technical program portfolios.
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Must bring flawless execution and results in a role of organizational navigator and collaborator.
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Experience in Internal/External Cloud and Hybrid environments.
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Ability to understand the business criticality of various applications as they relate to complex business processes.
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Strong communication (written and verbal) and interpersonal skills.
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Able to understand a complex and global systems environment.
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Working knowledge of basic investment terms and practices is desirable.
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Familiarity with ITIL framework and/or Agile Project Management.
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Financial systems knowledge.
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Ability to effectively multi-task and manage his/her time, and the ability to work independently as well as within a team environment.
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Proven ability to improve support processes and customer experience.
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Demonstrated technical, analytical, and problem-solving skills.
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Customer focus and dedication to customer satisfaction.
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Experience with Jira, Confluence, and AHA! are a plus.
Education and Certifications:
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A Bachelor’s degree in Engineering or Computer Science is preferred.
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MSCE or A+ certification is required, with MSCE preferred.
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Project management credential (PMP) preferred.
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AWS certifications preferred (AWS SysOps, DevOps).
Certifications:
Category:Information Technology
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.
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What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products.
Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.