Director of IT Operations

Posted 12 Days Ago
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Tel Aviv, ISR
In-Office
Senior level
Fintech • Payments
The Role
Lead design, implementation, and continuous improvement of IT infrastructure, enterprise applications, and cloud services. Drive AI and automation initiatives, manage complex cross-functional IT projects and migrations, define IT standards/KPIs/SLAs, own administration and optimization of corporate systems, and manage vendors and strategic technology partnerships.
Summary Generated by Built In
Description

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.

Get the tools to grow globally at www.rapyd.net. Follow: Blog, Insta, LinkedIn, Twitter

As a Director of IT Operations you will be responsible for: 

  • Lead the design, implementation, and continuous improvement of the company's IT infrastructure, internal systems, and business applications.
  • Drive AI initiatives across the organization by identifying opportunities, implementing AI-powered solutions, and automating business processes.
  • Lead complex cross-functional IT projects from planning through execution, ensuring alignment with business objectives and timely delivery.
  • Plan and execute infrastructure, cloud, and business systems migrations while minimizing operational impact.
  • Own the administration, monitoring, maintenance, and optimization of enterprise applications, cloud services, and corporate IT environments.
  • Define and implement IT standards, processes, KPIs, SLAs, and operational goals for the department.
  • Evaluate, implement, and integrate new technologies that improve efficiency, scalability, and user experience.
  • Collaborate closely with Engineering, Product, Finance, HR, and other business units to deliver technology solutions that support organizational growth.
  • Lead technical initiatives independently, taking full ownership from planning to execution with minimal supervision.
  • Manage vendors, software platforms, licensing, and strategic technology partnerships.
Requirements
  • 5+ years of experience managing IT teams.
  • 8+ years of hands-on experience in IT infrastructure, cloud technologies, and enterprise systems.
  • Proven experience leading complex IT projects, enterprise system implementations, and organizational migrations.
  • Experience implementing AI solutions, automation platforms, and productivity tools within an organization.
  • Strong understanding of enterprise applications, internal information systems, and IT operations.
  • Experience with Google Workspace, Jira, and modern SaaS platforms.
  • Strong knowledge of cloud platforms, networking, identity and access management, endpoint management, and enterprise IT infrastructure.
  • Excellent project management, organizational, and prioritization skills.
  • Strong leadership, ownership, problem-solving, and decision-making abilities.
  • Ability to work independently, lead cross-functional initiatives, and manage multiple priorities.
  • Excellent written and verbal communication skills in English.

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Skills Required

  • 5+ years of experience managing IT teams.
  • 8+ years of hands-on experience in IT infrastructure, cloud technologies, and enterprise systems.
  • Proven experience leading complex IT projects, enterprise system implementations, and organizational migrations.
  • Experience implementing AI solutions, automation platforms, and productivity tools within an organization.
  • Strong understanding of enterprise applications, internal information systems, and IT operations.
  • Experience with Google Workspace, Jira, and modern SaaS platforms.
  • Strong knowledge of cloud platforms, networking, identity and access management, endpoint management, and enterprise IT infrastructure.
  • Excellent project management, organizational, and prioritization skills.
  • Strong leadership, ownership, problem-solving, and decision-making abilities.
  • Ability to work independently, lead cross-functional initiatives, and manage multiple priorities.
  • Excellent written and verbal communication skills in English.
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The Company
HQ: Tel Aviv-Yafo
800 Employees
Year Founded: 2016

What We Do

Build Bold. Liberate global commerce with all the tools your business needs to create payment, payout and fintech experiences everywhere. Around the world, customers want to pay in a thousand different ways. Businesses and consumers want to get paid faster. And developers want to build new products and possibilities. Rapyd makes it happen, giving you more ways than anyone to make fintech work for your business. With Rapyd, your business can accept and send payments to just about anyone—faster, cheaper and easier. And Rapyd clients see an average of 196% return on investment and spend 70% less time managing payments. Whether you’re building an app, selling a product, sending payments or doing a little of everything, Rapyd has solutions that let you boldly do what you do best. • Send and receive funds • Add hundreds of payment methods worldwide • Issue prepaid virtual and physical cards • Simplify money management and foreign exchange • Integrate fintech with APIs

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