This role will be responsible for the strategic direction, stability, security, and modernization of all IBM i–based environments that support 24/7 operations.
As an IT leader, the Director will ensure our systems meet stringent regulatory, security, and operational requirements unique to the gaming and hospitality industry, including compliance with Gaming Commission regulations, SOX, PCI, and operational audit standards.
Responsibilities- Develop and execute the long-term roadmap for IBM i systems supporting casino, hospitality, and key enterprise application environments.
- Drive modernization initiatives including high availability, IASP optimization and support the transformation of legacy applications.
- Collaborate with gaming operations, hotel operations, marketing, finance, and executive leadership to deliver technology solutions aligned to operational needs.
- Oversee day-to-day operations of IBM i servers and applications ensuring uptime for 24/7 operations.
- Manage system performance, capacity planning, auditing, high availability and disaster recovery for highly regulated gaming platforms.
- Ensure IBM i systems meet or exceed gaming regulatory controls, internal audit standards, PCI requirements, and cybersecurity best practices.
- Own policies, documentation, access controls, and operational procedures related to IBM i environments.
- Lead and mentor a blended team of internal and external IBM i Architects, Engineers, Administrators and Operators.
- Foster a high‑performance culture with strong accountability, communication, and customer service.
- Serve as the subject-matter expert for all IBM i–related initiatives, enhancements, and system impacts.
- Manage vendor relationships with managed service partners and IBM i software vendors.
- Accepts feedback and coaching from supervisors
- Must be 21 years of age or older
- Proficient verbal and written communication skills
- Ability to pass background checks, obtain and maintain gaming licenses in required jurisdictions.
- Flexible to work various shifts, weekends, and holidays
ADDITIONAL REQUIREMENTS
- 10+ years of experience with IBM i (AS/400, iSeries, System i) systems.
- 5+ years of leadership experience in IBM I IT operations and enterprise systems management.
- Strong expertise in CL, SQL, DB2 for i, and IBM i system administration.
- Experience supporting environments requiring 24/7 uptime, preferably in gaming or hospitality.
- Demonstrated experience working within strict regulatory, auditing, and security frameworks.
- Excellent leadership, communication, and stakeholder‑management skills.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
Skills Required
- Must be 21 years of age or older
- Ability to pass background checks and obtain/maintain gaming licenses in required jurisdictions
- Flexible to work various shifts, weekends, and holidays
- 10+ years of experience with IBM i (AS/400, iSeries, System i) systems
- 5+ years of leadership experience in IBM i IT operations and enterprise systems management
- Strong expertise in CL, SQL, DB2 for i, and IBM i system administration
- Experience supporting environments requiring 24/7 uptime, preferably in gaming or hospitality
- Demonstrated experience working within strict regulatory, auditing, and security frameworks (PCI, SOX, Gaming regulations)
- Proficient verbal and written communication skills
- Excellent leadership, communication, and stakeholder-management skills
What We Do
Caesars Entertainment is one of the world's most diversified casino-entertainment providers and the most geographically diverse U.S. casino-entertainment company. Since its beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment's resorts operate primarily under the Caesars®, Harrah's® and Horseshoe® brand names. Caesars Entertainment's portfolio also includes the Caesars Entertainment UK family of casinos. Caesars Entertainment is focused on building loyalty and value with its guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars Entertainment is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry. Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.








