About the Internal Audit Group at American Express
Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.
We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.
About the Role
Our Internal Audit group is seeking an eager Director in New York City, Phoenix, AZ, Charlotte, NC or Sandy, UT. This role will audit technology and application controls integrated into first-line and second-line business processes within an integrated audit with other audit disciplines. The ideal candidate will have strong problem- solving skills, excellent attention to detail, and the ability to communicate audit results effectively.
ResponsibilitiesKey Responsibilities
- Oversee audit professionals across multiple simultaneous audit projects of all sizes and complexity across multiple business areas within and outside of local region, in unfamiliar areas, and for different audit leaders, ensuring audits are completed timely and with high quality; conduct Level 2 reviews
- Specialize in one or more specific lines of business; own portfolio with accountability, ownership and horizontal risk view of entire portfolio
- Collaborate with Audit Leaders to develop the annual Audit Plan, leveraging knowledge of the portfolio, banking, and industry trends to establish a risk-based Audit Plan with adequate coverage
- Support and/or lead regulatory activities and attend regulatory meetings as appropriate
- Lead delivery and execution of the annual Audit Plan for assigned audit portfolio using an integrated auditing approach that considers financial, operational, compliance, and technology risks
- Review management’s corrective action plans to address business-identified issues, audit findings and regulatory remediations
- Lead Chief Audit Executive (CAE) audit report reviews and share insights / observations
- Develop relationships with Senior Business Leaders across all business units, proactively identify changes in business environment, emerging risks, and control priorities that may impact Audit Plans, conducts effective business monitoring and guides team to adjust the audit approach accordingly; demonstrate effective challenge by providing deep subject matter knowledge industry related knowledge to support business partnership efforts
- Collaborate with Senior Managers / Managers to conduct post-audit feedback discussions with audit team members to provide actionable feedback, support development, and recognize accomplishments
- Support Audit Leader with special projects across multiple business units and geographic regions, ensuring alignment with organizational objectives and risk frameworks, helps prepare for regulator responses and attend meetings as needed
- Serve as a People Leader, providing mentorship, coaching, and career development support for direct reports
- Recruit, supervise, coach, mentor, and develop audit staff to build high-performing teams, fostering continuous learning and professional growth
- Develop the training plan to upskill colleagues to ensure audit teams have the skills necessary to effectively deliver the Audit Plan
- Champion continuous improvement by monitoring industry trends, regulatory developments, and best practices in auditing and banking, and incorporate these insights into audit methodologies and team ways of working
- Own and execute multiple IT audits at a time, and support audit teams by testing IT-specific controls and guiding them on IT processes, controls, and applications implications
Minimum Qualifications
- 8+ years of audit experience
- Prior experience working at a Big Four / G-SIB
- Has strong written and verbal communication skills that deliver high quality, actionable and value-added feedback to management on potential issues and potential solutions to close gaps
- Effectively oversees multiple audits, projects and portfolio, setting direction, and developing team capabilities
- Guides the team in applying critical thinking to evaluate potential risks and how to translate these considerations into evidence and risk-based insights
- Guides team in applying control theory and professional auditing practices across the full audit lifecycle, including design and evaluation of control frameworks
- Stays abreast and cascades in-depth knowledge of current trends, new developments, regulations, technologies, and best practices in the auditing profession, banking industry, and area of specialization to teams, peers, and leaders
- Experience with technology control testing including automated processing, interface inputs, reports, application security, business continuity and third parties
Preferred Qualifications
- Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.
- Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization
- Professional certification: CISA, CPA, CIA, CISM, CISSP or other technology-focused certification
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
Skills Required
- 8+ years of audit experience
- Prior experience working at a Big Four firm or global systemically important bank
- Strong written and verbal communication skills
- Experience overseeing multiple audits, projects, and portfolios
- Experience applying critical thinking to evaluate risks and develop risk-based insights
- Experience applying control theory and professional auditing practices across the full audit lifecycle
- Knowledge of auditing trends, regulations, technologies, banking practices, and relevant specialization
- Experience with technology control testing, including automated processing, interface inputs, reports, application security, business continuity, and third parties
- Experience with data analytics tools, data visualization, KRIs, KPIs, scorecards, or dashboards
- Interest or experience in data analysis and interpreting analytical results
- Professional certification such as CISA, CPA, CIA, CISM, CISSP, or another technology-focused certification
- Employment eligibility to work in the United States without visa sponsorship
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Fair & Transparent Compensation — Pay is considered generally solid for many, with frequent mentions of good compensation alongside strong benefits. Overall sentiment points to many employees feeling adequately paid even if it is not viewed as top-of-market.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
