Director, Investigations

POSITION SUMMARY:

Reporting to Executive Vice President and Chief of Staff to Chairman & CEO, the Director, Investigations (Cyprus) is responsible providing leadership, management and discipline of Manila Investigations functions, including but not limited to managing the daily operation of investigative systems and implementation of strategies aimed at minimizing or preventing any potential harm to the business. Works closely with the Property President of Cyprus.  The Director, Investigation is also responsible for efficiently and effectively managing to support the team in overall planning. Independence is of top priority in this role therefore balances the need to be approachable for people to confide potential situations, yet remain independent. Requires maturity. 

PRIMARY RESPONSIBILITIES:

Apprise the Executive Vice President and Chief of Staff to Chairman & CEO, and Property President on activities that potentially pose a threat to the integrity of City of Dreams Mediterranean entity. Manage the daily operation, discipline and performance of the department, providing all necessary support to team in overall planning and skills development. Conduct comprehensive due diligence against suppliers, business partners, employment candidates and other persons of interests as to identify illegitimate backgrounds, excluding them from any business relations or partnerships with Melco. Responsible for inspecting wrongdoings occurred in the property, staff issues and follow up complaints made to Investigations Department. Also investigates any illegal activity which makes impact against the business.

Major case types include:

• Procurement fraud
• Corruption & bribery
• Complimentary/entitlements fraud
• Thefts and embezzlement
• Assault and threat
• Sexual / workplace harassment
• Any other misconduct or failure to comply with the company policy

Keep track on investigation progress ensuring that results are delivered to management and/or relevant business units on timely manner under professional standards. Maintain constant vigilance to identify activities that may endanger the business, working closely with Property President and relevant business units for the development and implementation of strategies aimed at reducing business harm.  Work with Security and Surveillance as required to explore identified areas that require further investigation. Performs ad hoc tasks, and/or fulfills responsibilities that may be assigned by the management and/or immediate superior as the business operations require. Recommends and/or executes management policies to hire, transfer, suspend, layoff, recall, discharge, re-assign, or discipline employees. Maintains a high level of property knowledge and a sound knowledge of company policies, procedures and code of conduct. Effectively manage departmental budget. Understand and support organization commercial business objectives. Assist in the Executive Protection as required. Ensures all activities undertaken comply with Cyprus Law and company policies and procedures.

QUALIFICATIONS: 

Experience / skills

Minimum of 10 years’ experience in criminal investigations field or relevant investigations experience in integrated resorts, with the ability to identify and/or lead inquiries over internal misconducts and illegal activities within the property including but not limited to theft, fraud, collusion and corruption. Minimum of 5 years of leadership/management experience in investigations field. Background and Knowledge of organized crime, security, safety, regulatory and legal elements is an advantage. Understanding of public source references and ability to obtain information through different means. Experience in managing staff performance and development. Experience in administrative, budgetary, managerial or executive capacity.

Other Attributes

Displays the highest level of integrity and maturity, strong interpersonal skills, ability to provide team leadership and to develop trust. Ability to work independently and manage challenges. Displays a high commitment to delivering results. Ability to maintain discretion.

Education

Bachelors or above degree, prefer in law, criminology, criminal justice, audit, or related field. Professional qualification in Fraud Examination (ACFE) is highly preferred and any forms of formal training and/or internationally recognized certification as an investigator in the areas of fraud and/or workplace behavior is highly preferred.