Job Description
Role Summary
The Director, International Commercial Excellence is a member of the International Insights, Analytics & Commercial Operations (IIACO) Leadership Team and leads the International Commercial Excellence Team. This role provides strategic and operational business partnership and is responsible for delivering commercial excellence initiatives for all in-line products, supporting field teams across countries in the International region. The role also leads employees, contractors, and vendors, coordinating resources within the department and cross-functionally to deliver against commercial excellence priorities and performance goals. This position reports to the International Senior Director of IIACO and works in close partnership with colleagues across International HQ, as well as regional and local teams.
Key Responsibilities
- Serve as a member of the IIACO International Leadership Team
- Set direction for Commercial Excellence in day-to-day program operations
- Drive continuous innovation and build new commercial excellence capabilities for future product launches
- Manage the commercial excellence project portfolio, including external budget, with focus on initiatives core to departmental goals
- Deliver core commercial excellence programs for country field teams, including:
- Strategic Account Planning
- Field Force KPIs and metrics
- Sales Force Incentives
- Go-to-market model support
- Sales force sizing
- Customer data management
- CRM
- Drive the embedding of commercial excellence initiatives and continuous improvement in countries through close partnership with stakeholders
- Provide leadership to employees and contractors/vendors, ensuring clarity on priorities, coaching to exceptional performance, and strong cross-functional collaboration
- Build close working relationships with a broad network of stakeholders, including senior leaders across Country, International, and Global teams
- Partner closely with Data, Technology & Engineering (DTE) on CRM and other field-force-related tools and systems
- Champion appropriate behaviours in a continuously compliant environment and role model integrity and ethics
Required Qualifications
- Bachelor’s degree in a relevant discipline required
- Significant experience in the Pharma/Biotechnology sector
- Deep knowledge and experience across a wide variety of commercial and field-force excellence areas
- Ability to communicate and influence across all levels of the organization
- Strong analytical mindset, including demonstrated ability to understand how data and reporting are interpreted and utilized for decision making
- Excellent communication and presentation skills, with fluency in verbal and written English
- Demonstrated ability to work independently and manage complex projects requiring collaboration across functional and geographic areas
Preferred Skills
- Ability to anticipate opportunities and challenges and proactively support and shape commercial excellence strategy for International while maintaining a strong execution mindset
- Change management capability, including ability to drive and shape change initiatives
- Ability to manage complexity with increasing launches and new therapeutic areas and distill the essence of key priorities
- Ability to work in a fast-paced, evolving environment with focus on multi-tasking and self-prioritized workload
- Innovative and flexible approach with a focus on finding solutions
- Ability to develop rapport and credibility with key stakeholders, including senior leadership in International, and to lead without authority across functions and geographies
Location
London, Paddington – Vertex International HQ
Work model: On-site or Hybrid
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#LI-Hybrid
Flex Designation:
Hybrid-Eligible Or On-Site EligibleFlex Eligibility Status:
In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.
Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.
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Company Information
Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [email protected]
Skills Required
- Bachelor's degree in a relevant discipline
- Significant experience in the Pharma/Biotechnology sector
- Deep knowledge and experience across commercial and field-force excellence areas
- Ability to communicate and influence across all levels of the organization
- Strong analytical mindset and ability to interpret data and reporting for decision making
- Excellent communication and presentation skills; fluent in verbal and written English
- Demonstrated ability to work independently and manage complex cross-functional and geographic projects
- Ability to anticipate opportunities and shape commercial excellence strategy (preferred)
- Change management capability to drive and shape initiatives (preferred)
- Ability to manage complexity across launches and therapeutic areas (preferred)
- Ability to work in a fast-paced environment and prioritize workload (preferred)
- Innovative and flexible problem-solving approach (preferred)
- Ability to develop rapport with senior stakeholders and lead without authority across geographies (preferred)
Vertex Pharmaceuticals Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vertex Pharmaceuticals and has not been reviewed or approved by Vertex Pharmaceuticals.
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Parental & Family Support — Policies provide 12 weeks of 100% paid bonding leave for all U.S. parents with additional fully paid time for birth parents. Family-forming supports include adoption and surrogacy assistance, fertility options like IVF and egg cryopreservation, breast‑milk shipping, subsidized childcare, backup care, and a DCFSA match.
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Leave & Time Off Breadth — Time off includes roughly four weeks of vacation, 13 holidays, sick time, and two companywide shutdowns (summer and year‑end). Some roles also include flexible or unlimited time off and paid volunteer time.
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Retirement Support — Programs include a 401(k) plan with employer contributions and an employee stock purchase plan. Filings describe employer contributions occurring in company stock, supporting long‑term ownership.
Vertex Pharmaceuticals Insights
What We Do
Vertex is a global biotechnology company that invests in scientific innovation to create transformative medicines for people with serious and life-threatening diseases. We discovered and developed the first medicines to treat the underlying cause of cystic fibrosis (CF), a rare, life-threatening genetic disease. In addition to clinical development programs in CF, Vertex has more than a dozen ongoing research programs focused on the underlying mechanisms of other serious diseases. Founded in 1989 in Cambridge, Massachusetts, our corporate headquarters is now located in Boston’s Innovation District, and our international headquarters is in London, United Kingdom. We currently employ approximately 3,500 people in the United States, Europe, Canada, Australia and Latin America with nearly two-thirds of our staff dedicated to research and development. Vertex is consistently recognized as one of the industry’s top places to work by Science Magazine, The Boston Globe, Boston Business Journal and the San Diego Business Journal. Our research and medicines have also received esteemed recognitions, including the Robert J. Beall Therapeutics Development Award, the French Prix Galien and the British Pharmacological Society awards.
