Director of Internal Communications

DLA Piper is, at its core, bold, exceptional, collaborative and supportive.  Our people are the backbone, heart and soul of our firm.  Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career.  Let’s see what we can achieve. Together.

Summary

The Director of Internal Communications leads the Internal Communications team, working with team members, as well firm leaders and other stakeholders, to develop strategy for promoting internal news across the firm. This includes all stages of the internal communications life cycle, from developing message strategy, channel delivery and content design, to production and distribution.

Location

This position can sit in any of our US offices and offers a hybrid work schedule.
Responsibilities

• Strategy Development: Design, implement, and manage a comprehensive internal communications strategy aligned with business objectives.  Conceptualizes, builds and evolves an internal communications infrastructure for the firm in the US. Fosters among all people of the firm a higher level of understanding and enthusiasm for what the firm is about (values), where it is going (vision), and how people contribute to its success.
• Executive Support: Craft messaging for CEOs and senior leadership, providing counsel on communication strategies to minimize negative employee impact and maximize engagement
• Team Management: Provide oversight, guidance and mentorship to junior team members to advance professional development, process and writing/editing improvements, as well as continued thinking and focus on best practices and team innovations to better serve internal clients.
• Content Creation: Produce, oversee, and distribute engaging content across various channels, including intranets, town halls, emails, and video messages.
• Change Management: Support organizational transformations by facilitating communication regarding company changes, mergers, or new firm initiatives.
• Employee Engagement: Create initiatives that drive a strong company culture, foster connection to the company's vision, and enhance employee retention.
• Measurement & Analytics: Monitor and analyze the effectiveness of communication initiatives using data to make informed improvements.
• Channel Management: Manage the company's internal communication tools and technologies (i.e. Fusion homepage, newsletters and other regulated/scheduled communications and newsletters. 

Desired Skills   

• Experience in a law firm environment highly desirable.
• Must have a proven record of developing and implementing strategic communications plans.
• Excellent communication skills required.
• Superior and adaptable writing abilities required.
• Excellent organizational and project management skills required.
• Ability to write for executive and for broad audiences to include many different levels of professionals.
• Ability to work effectively in a fast-paced environment.

Minimum Education 

• Bachelor's Degree Business, Marketing, Communications or related field.

Minimum Years of Experience

• 10+ years of experience developing strategy and producing content in a legal or professional services field, ideally with knowledge of the law firm environment/industry.

Essential Job Expectations

While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to:

• Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.

• Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner.

• Provide timely, accurate, and quality work product.

• Successfully meet deadlines, expectations, and perform work duties as required.

• Foster positive work relationships.

• Comply with all firm policies and practices.

• Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed.

• Ability to work under pressure and manage competing demands in a fast-paced environment.

• Perform all other duties, tasks or projects as assigned.
   

Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people.
Physical Demands

Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.    

Work Environment    

The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm’s discretion in the future.
Disclaimer    

The purpose of this job description is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm’s discretion at any time. This job description does not change the at-will nature of employment. 
 

Application Process     

Applicants must apply directly online instead of sending application materials via email. 
 

Accommodation    

Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact [email protected]. 
 

Agency applications will not be considered.     
 

No immigration sponsorship is available for this position.    
The firm’s expected hiring range for this position is $193,750 - $313,893 depending on the candidate’s geographic market location.

The compensation offered for employment will also be dependent on other factors including the candidate’s experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k).
 

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DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.