The Role
Lead and build the internal audit function for Brookfield Properties Multifamily. Plan and execute risk-based audits across operations, finance, HR, IT, procurement, and legal; perform fieldwork, control testing, and data analytics; report findings to senior leadership; drive remediation and maintain issue-tracking. Partner with cross-functional teams to strengthen controls, data integrity, and regulatory compliance.
Summary Generated by Built In
Location
Key Tower - 127 Public SquareBusiness
We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.
If you’re ready to be a part of our team, we encourage you to apply.
Job Description
Position Summary
The Director of Process Improvement and Controls is accountable for establishing the framework, articulating the strategy, and leading the development and execution of Brookfield Properties Multifamily's business process improvement and internal controls program.The role will partner closely with Operations, Legal/Compliance, Finance, Technology, Asset Management and other stakeholders to support improvements that enhance the accuracy, reliability, scalability, and efficiency of operational and financial processes and controls. The role will focus on areas such as leasing operations, resident lifecycle processes, revenue management execution, concessions, bad debt, security deposits, procurement, work orders, vendor management, property-level financial processes, system usage, policy adherence, and other high-impact operational processes.As a second line of defense function, the role partners with business units to simplify, standardize, and strengthen internal processes and the supporting control environment.Essential Job Function
Job Function #1: Strategy & Function Leadership (25%)• Direct the process improvement and internal controls function with accountability for control oversight and business process governance.• Own the function's strategy and annual operating plan.• Prioritize and advance strategic process improvement and control initiatives across a complex stakeholder landscape.• Execution of strategic process improvement and control initiatives across business functions.Job Function #2: Control Environment & Audit Readiness (25%)• Strengthen the control environment through effective risk assessments, control design, and remediation strategies.• Maintain an audit readiness and assurance program supporting internal audits, external reviews, and accurate compliance reporting.• Deliver centralized risk, issue, and remediation reporting with clear accountability and escalation.Job Function #3: Risk Governance & Process Optimization (25%)• Oversee operational and third-party risk governance to support business resilience and compliance.• Improve business process effectiveness through simplification, standardization, automation, and scalable governance.• Maintain governance documentation, policies, standards, and procedures.• Provide recommendations for process simplification, workflow standardization, and automation roadmapJob Function #4: Team Leadership & Executive Reporting (25%)• Build team capability and lead the function to ensure high-quality, consistent delivery, including team development plans.•Provide senior leadership with clear reporting, risk insights, and decision support on key process, risk, and control matters.Education
Undergraduate (Bachelor) Degree in Accounting, Finance, or related disciplineAdvanced (Master) Degree in Accounting, Finance, or related disciplineWork Experience8-10 Years of experience in risk management, process improvement, internal controls, internal audit, or a related field. 5-7 Years of proven experience leading risk, controls, or process improvement programs in complex, multi-functional environments. 5-7 Years of experience translating business and operational initiatives into effective control and risk management plans. 5-7 Years of experience working with senior management and cross-functional stakeholders globally. 3-4 Years of Experience in multifamily real estate, property management, or a related real estate sector; demonstrated interest and willingness to develop subject matter expertise will also be considered preferredLicenses & CertificationsCRMA (Certified in Risk Management Assurance) PreferredCIA (Certified Internal Auditor) PreferredCPA (Certified Public Accountant) PreferredCISA (Certified Systems Auditor) PreferredLean Six Sigma PreferredTravelUp to 50% of the time
Compensation
Commensurate with Experience$ 133,100 - 186,375 annuallyGreat Incentives!Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:- Full benefits package
- Generous paid time off
- 401(k) with company match
- Growth and advancement opportunities
- Lucrative referral bonus program
- Incredible associate rental discount if you choose to live on-site! Who wouldn’t want to live at one of our beautiful properties (especially at a discounted rate)?!
#LI-ES1
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.#BPMF
Skills Required
- Bachelor's degree in Accounting, Finance, Business Administration, or related field
- Master's degree in Accounting, Finance, Business Administration, or related field
- 8-10 years of experience in audit, compliance, risk, or internal controls
- Big Four or equivalent audit firm experience
- 5-7 years leading operational audits and compliance reviews, including supervising staff
- 3-4 years experience in multifamily real estate or property management
- CIA, CPA, or CISA certification
- Ability and willingness to travel up to 50% of the time
- Experience planning and executing risk-based audit programs, control testing, and remediation tracking
- Experience using data analytics tools to detect anomalies and support audit testing
Brookfield Properties Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brookfield Properties and has not been reviewed or approved by Brookfield Properties.
-
Healthcare Strength — Health coverage is positioned as robust, with multiple plan options and access to specialty support tools such as virtual care and mental health resources. The benefits lineup is framed as comprehensive for a large employer, spanning medical, dental, and vision plus navigation programs.
-
Retirement Support — A 401(k) plan with a company match is consistently presented as a core component of the total rewards package. Administration through a major provider and references to active plan information reinforce that retirement benefits are established and maintained.
-
Leave & Time Off Breadth — Time off offerings are repeatedly described as a meaningful part of the package, including PTO and leave programs. Paid parental leave and related time-off elements are frequently highlighted as a draw, even as details can vary by group and location.
Brookfield Properties Insights
What's It Like to Work at Brookfield Properties?
Brookfield Properties Culture & Values
Brookfield Properties Career Growth & Development
What's the Work-Life Balance Like at Brookfield Properties?
Brookfield Properties Leadership & Management
Brookfield Properties Company Growth, Stability & Outlook
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Brookfield Properties develops and operates real estate investments on behalf of Brookfield Asset Management — one of the largest alternative asset managers in the world. From office to retail, logistics to multifamily, and hospitality to development, we work across sectors to bring high-quality, sustainable real estate to life around the globe every day.
