Director, Integrity & Compliance - Business Conduct

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your dedication and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As the Director, Integrity & Compliance - Business Conduct you will be responsible for leading business conduct initiatives to foster a strong ethical culture within Alcon by actively promoting a speak up culture, managing the company’s ethics helpline, and driving initiatives that ensure compliance with legal and regulatory standards in Fort Worth, Texas! In this role, a typical day will include:

Strategic Leadership and Planning:

• Provide strategic direction and leadership to Business Conduct stakeholder in alignment with the company’s vision and goals.

• Consistently assess Alcon's Speak Up program in relation to industry standards to pinpoint any areas that need improvement and keep up with emerging trends.

• Foster a culture of continuous learning and improvement within the Business Conduct team and cross-functional partners.

Promote Speak-Up Culture:

• Lead efforts to embed a culture of openness, trust, and accountability throughout the organization, encouraging employees to voice concerns about ethical issues or violations without fear of retaliation.

• Create and conduct Helpline and speak-up awareness presentations to increase awareness and transparency related to program actions.

Ethics Helpline Management:

• Supervise the global ethics helpline so that it operates efficiently, confidently, and in alignment with local and international legal requirements.

• Lead and improve existing processes for receiving, investigating, and resolving complaints or concerns related to business conduct.

• Analyze trends and insights from helpline data to proactively address potential ethical risks.

Investigations and Reporting:

• Be responsible for internal investigations of reported misconduct driving a fair, consistent, fact-based and timely resolution.

• Collaborate with Legal, HR, Global Security, and other key departments in investigating and remediating ethical issues.

• Ensure accurate documentation oof reports, investigations, and outcomes for both internal and external audit requirements.

Leadership and Stakeholder Engagement:

• Build positive relationships across departments to drive alignment on business conduct objectives and foster collaboration on ethics-related initiatives.

• Serve as a key liaison to external auditors, investigators and other relevant third parties.

Metrics and Reporting:

• Develop and maintain key performance indicators (KPIs) to measure the efficiency of the ethics program.

• Prepare and deliver regular reports on helpline performance and insights and contribute to the continuous improvement of Alcon’s ethics and compliance programs.

Preferred Requirements:

• Exceptional leadership and communication skills.

• Strong analytical skills and sense of curiosity to use and interpret data and business conduct observations to identify trends and drive actionable insights that improve our employee’s experience.

• Expertise in handling sensitive and confidential information with discretion.

• Approach passionate about using technology to improve decision making and drive efficiencies through innovative solutions and data analytics.

• High level of emotional intelligence, integrity, and passion for promoting ethical business conduct.

What you'll bring to Alcon:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +18 yrs; Assoc.+14 yrs; M.S.+7 yrs; PhD+6 yrs).

• The ability to fluently read, write, understand and communicate in English.

• 10 Years of Relevant Experience.

• 6 Years of Proven Leadership.

How you can thrive at Alcon:

• Alcon provides a robust benefits package including health, life, retirement, flexible time off, and much more.

• Benefit from working in a highly collaborative and diverse environment where your ideas and contributions are valued.

• Join Alcon’s mission to provide top-tier, innovative products and solutions that enhance sight, enhance lives, & help others "See Brilliantly!"

Travel Requirements: Some domestic and international travel may be required up to 30%.

Relocation Assistance: Yes

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Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [email protected] and let us know the nature of your request and your contact information.