Director, Inside Sales

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United States of America
Hardware • Internet of Things • Logistics • Software
The Role

Who We Are:


At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology.

Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what’s next at Avnet!

The preferred location for this position is local to Phoenix, Arizona

Job Summary:

Leads and executes strategies relating to growing sales, profitability and increasing market share while delivering productivity and effectiveness through utilization of business processes, customer segmentation strategies, tool utilization, customer account management and ongoing coaching.

Principal Responsibilities:

  • Establishes and sustains a positive and effective business relationship with customers and suppliers in order to promote and execute business needs and activities.
  • Manages and monitors incoming sales opportunities and ensures a follow up process is in place to close each opportunity.
  • Prepares weekly sales forecasts based upon backlog and new shippable bookings.
  • Identifies and provides support to activities and process improvements that will optimize productivity.
  • Implements training programs intended to educate and train new and existing personnel on products and services, business processes, tools, the selling process, and any other corporate mandated training.
  • Implements, audits, and reviews policies and procedures utilized by the organization including compiling data, developing reports and performing analysis to help balance the workload activity of each employee.
  • Provides direction, manages or supervises a staff to direct a variety of work including: assessing/assigning work, training and making hiring recommendations and compensation decisions.
  • Acts as a change agent by ensuring employees have a good understanding of changes, ensuring readiness, and providing solutions and conflict resolution including payment of outstanding accounts payable accounts.
  • Compiles and analyzes operational statistics in order to assess organizational effectiveness and identifies process improvement opportunities.
  • Recruits, develops, trains, coaches, engages, and retains a high performing team that effectively supports customer programs, service, and products.
  • Conducts regular meetings with teams to ensure all employees are aligned with business strategies and aware of business changes.
  • Other duties as assigned.

Job Level Specifications:

  • Provides leadership and direction through managers and senior managers. Accountable for the performance and results of a major function that has cross-organizational impact and is comprised of multiple departments and/or teams.
  • Establishes policies appropriate for the function. Interprets and recommends modifications to enterprise-wide policies and practices. Adapts and executes functional business plans and contributes to the development of functional strategies. Responsible for efficient utilization of significant resources within the function.
  • Objectives are defined in collaboration with senior management and results assessed with a long-term perspective. Decisions are guided by functional strategy and priorities.
  • Collaborates with senior management and others concerning matters of significance to the company. Routinely conducts briefings for senior management and/or key external contacts. Influences senior management or customers/clients.
  • Decisions likely have serious impact on the overall success or failure of a function. Erroneous decisions or recommendations result in critical delays or modifications to company objectives and cause long-term harm to business operations.

Work Experience:

  • Typically 10+ years including 5+ years of management experience

Education and Certification(s):

  • Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained.

Distinguishing Characteristics:

  • Ability to travel approximately 25% of the time to customer sites or attend training including some overnight travel.

#LI-REMOTE

What We Offer:

Our employees work hard to live our values and help us grow. Our total rewards strategy supports Avnet’s ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment. We offer competitive compensation and benefit programs — from time away and flexible working arrangements to programs supporting employee well-being and opportunities to give back to your community.

  • Generous Paid Time Off

  • 401K and Pension Plan

  • Paid Holidays

  • Family Support (Paid Leave, Surrogacy, Adoption)

  • Medical, Dental, Vision, and Life Insurance

  • Long-term and Short-term Disability Insurance

  • Health Savings Account / Flexible Spending Account

  • Education Assistance

  • Employee Development Resources

  • Employee Wellness, Leadership Development and Mentorship Programs

Benefits listed above may vary depending on the nature of your employment with Avnet.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Avnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. This policy of non-discrimination also applies to religious dress and grooming practices. Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company.  If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at (888) 994-7669.

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The Company
HQ: Phoenix, AZ
11,000 Employees

What We Do

Avnet is a global electronic components distributor with extensive design, product, marketing and supply chain expertise for customers and suppliers at every stage of the product lifecycle. For the past 100 years, Avnet has helped its customers and suppliers around the world realize the transformative possibilities of technology. Our culture was founded on new ideas and emerging technology. Headquartered in Phoenix, Arizona, Avnet is a leading global technology distributor and solutions provider at the center of the technology value chain. Founded in 1921, we work with suppliers in every major technology segment to serve customers worldwide across a broad range of markets. Whether working on large-scale production or early prototypes, we meet customer needs through individualized, end-to-end service to streamline solutions and improve efficiency for customers worldwide. Headquartered in Phoenix, Arizona, we serve more than 1 million customers in more than 140 countries and partner with global suppliers from almost every technology segment.

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