Director of Infrastructure Engineering - Streaming Platform

Job Description
If you are a software engineering leader ready to take the reins and drive impact, we've got an opportunity just for you.
As a Director of Infrastructure Engineering at JPMorgan Chase within the Application Integration & Streaming product line, you are deemed as an influencer at product line level. Inspire your team members and others to deliver durable and resilient products and solutions to our customers, define strategies for reliability, and guide and entrust your team to lead and execute those strategies.
Job responsibilities

• Manage the Product Infrastructure Engineering/SRE function for business critical, highly regulated streaming products in hybrid multi-cloud firmwide platforms
• Influence software and infrastructure engineering teams to reduce toil and improve operational efficiencies
• Additionally manages India messaging, integration and streaming team members' development by ensuring they have access to resources needed for learning
• Applies a wide range of tactics and strategies to guide internal executive decisions to achieve substantial goals
• Collaborates with multiple stakeholders and program managers for complex projects and takes accountability for Streaming products
• Collaborates with support teams (TSE/SLA/SLO stuff) and other infrastructure engineering teams
• Responsible for incident and problem management of Streaming products
• Provides data insights for the monthly business reviews
• Owns end to end accountability for audit, risks and controls for the streaming products
• Champions the firm's culture of diversity, equity, inclusion, respect for team members and prioritizes diverse representation

Required qualifications, capabilities, and skills

• Formal training or certification on data management concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise with focus on Java and Python.
• Experience in building large scale distributed managed services or large scale infrastructure platforms like Kafka/Streaming Platform
• Deep product knowledge of Apache Kafka and its ecosystem of products like Kafka connect, Schema registry, MSK, etc.
• Experience in building and manage self-service / REST APIs and scale them on demand
• Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)
• Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)
• Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
• Experience leading complex projects supporting site reliability engineering design, scaling, resilience, and system performance assessments for highly critical and regulated products
• Demonstrated prior experience developing SLO/SLIs, maturity uplifts, observability strategies and TOIL reduction at an enterprise scale
• Demonstrated prior experience managing high severity production incidents to resolution
• Demonstrated experience managing Audit/ Controls for multiple technologies

Preferred qualifications, capabilities, and skills

• Experience hiring, developing, and recognizing talent
• Preferable experience of SRE for SaaS applications
• Knowledge in messaging products like IBM MQ, RabbitMQ, SQS, etc.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.