Director of Information Technology

Responsibilities

• Lead all IT operations for a largely remote organization, providing strategic direction while serving as the senior hands-on technical practitioner and escalation point
• Configure, operate, and maintain Tenna’s network and server systems, ensuring continuous availability, security, and consistency across all IT resources
• Manage and configure Active Directory, including security groups, domain group policies, Windows update auditing, and feature build deployments
• Administer Azure Active Directory, Azure AD Connect, and SSO integrations, including creation and lifecycle management of user accounts and access
• Administer and maintain Red Hat Enterprise Linux server environments end-to-end, including build, configuration, security hardening, and patch management
• Oversee Windows Remote Desktop Services (RDS) environments and administer Office 365 backup and restoration processes
• Support and enable a remote workforce, ensuring secure, reliable access to systems, devices, and applications from any location
• Oversee IT security across the entire company, including Azure Conditional Access policies, Windows hardening standards, and Linux security controls
• Maintain and patch Splunk SIEM infrastructure; monitor and act on security event data
• Audit and enforce security configurations across AWS VPC and EC2 environments
• Own corporate cyber insurance compliance obligations and lead the annual renewal process
• Develop, deliver, and continuously improve the corporate Security Awareness and Training Program
• Enforce Technology Security Policy across the organization; develop and maintain the Corporate Technology Retention Policy and Disaster Recovery Policy
• Coordinate and manage Corporate Technology Penetration Testing engagements and partner with the CTO on all regulatory compliance requirements (i.e. SOC)
• Own and manage the full IT department budget, including all hardware, software, licenses, and SaaS procurement, with full budget authority
• Conduct software and SaaS licensing cost audits, manage cellular corporate accounts, and maintain ongoing license and vendor tracking
• Manage physical network hardware, infrastructure, and the corporate building access system
• Oversee all hiring, performance management, and mentoring of IT team members, including Systems Administrators and Interns
• Partner with Executive Leadership and the CIO to ensure consistent adherence to Tenna’s IT policies and strategic technology direction

Requirements

• 12+ years of progressive Information Technology experience with demonstrated growth in scope and responsibility
• Proven experience managing people and leading technical teams, including hiring, performance management, and development
• Proven experience managing an entire IT department with full budget authority
• Proven experience overseeing IT security across an entire company
• Demonstrated experience supporting a remote workforce
• 10+ years of Windows Server administration, including hands-on experience managing and configuring Active Directory
• Expert-level knowledge of the Microsoft ecosystem is required, including Office 365, Azure AD, and Azure AD Connect; candidates with Google Workspace-only experience will not be considered
• 10+ years of Linux server administration with the ability to handle all aspects independently (Red Hat Enterprise Linux strongly preferred)
• Working knowledge of Amazon Web Services (VPC, EC2, S3, Route 53) is required; expert-level experience is not necessary
• Solid understanding of VPN infrastructure, enterprise networking, and routing protocols
• Proficiency with Microsoft Windows, macOS, and iOS operating systems, as well as Microsoft Office Suite and Salesforce
• Excellent written and verbal communication skills, with the ability to translate technical concepts for non-technical stakeholders
• Self-directed, organized, and able to manage multiple priorities in a fast-paced, high-accountability environment
• Ability to report on-site to our New Hope, PA office 1–2 times per week
• Bachelor’s degree in Computer Science, Computer Information Systems, or equivalent Information Technology work experience is required.

Benefits, Perks, & Additional Information:

Full-time opportunity.
Location: Hybrid – New Hope, PA (on-site 1–2 times per week). 
Travel is required, up to 10%.
Competitive compensation packages offered.
Opportunities for growth and personal development within highly dynamic team.
Robust, low-cost benefit packages offered.
Benefit coverage begins the first date of employment.
Paid Time Off and Volunteer Time Off offered.
Dependent Care offered.
401k match.
Employee referral bonuses.