Director Indirect Program Management & Strategy

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
We are looking for a Director, Indirect Program Management & Strategy to join our growing team. In this role, you will be responsible for driving business effectiveness and productivity in our Agent, VAR, Carrier and Wholesale customer segments. You will be responsible for understanding business trends internally and externally and you will create and execute strategies to drive sales, increase margins, and secure renewals / revenue.
Responsibilities

• Manage a team of senior leaders who are responsible for Indirect Channel Program Interactions including: offer management, incentives, deal desk support, RFP/bid response, Capital spend requests and partner selection
• Fiduciary responsibility for revenue goals, capital budget, margins of new sales, and renewal rate for existing customer base
• Build and maintain incentives and partner with marketing on pricing in Agent, VAR and Carrier customer segments
• Develop strategies that drive sales and ARPU growth and connections
• Drive the value proposition and channel roadmap working product with Marketing and Operations balancing feasibility, capacity and prioritization
• Become the expert on business, sales and revenue trends, metrics and KPIs for each of the business segment
• Responsible for working with finance to model future revenue and sales and provide operational and capital expense forecasting
• Drive new programs to maximize revenue and sales including evaluations of pricing/rates, in term vs out of term customer analysis, and ensuring accurate and timely billing
• Provide leadership coaching using a fact-based approach to the sales organization, and counsel to the Vice President Indirect Channel Sales implementing organization objectives that appropriately reflect business goals
• Collaborate with sales leadership, marketing, product management and finance to develop pricing strategies, training, channel incentives, terms & conditions, and promotions in support of our various products and lines of business
• Collaborate with engineering, sales, and planning to reduce quote cycle time, and improve accuracy
• Drive deal management and negotiations of largest and most strategic new sales, renewals, and contract negotiations
• Maintain deep understanding of our largest contracts, their terms and conditions, and key deliverables contained in the contract

Qualifications

• Bachelor's degree in finance, business, economics or related field, masters degree in business, economics, or similar field preferred
• 8+ years of experience as a senior level sales program in program management/operations/revenue operations leader
• 5+ years of experience as a sales manager or account executive
• Experience running business development and bid operations
• Telecommunications industry experience
• Analytical skills including financial and business acumen
• Excellent verbal, written, project management and presentation skills
• Ability to summarize key issues to management
• A collaborator with excellent people skills

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $141,372.00 - $232,254.00 / year. The rate/Range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty