Director, Indirect Procurement Operations (100% Remote)

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This position has been segmented "Remote Anywhere" meaning the work is completed 100% remote anywhere in the U.S. except Hawaii or United States Territories.
The Director, Indirect Procurement Operations, will be a transformative leader in a growing procurement organization, responsible for driving value through effective engagement with internal customers, building supplier partnerships, and enhancing operational effectiveness. They will work collaboratively across functions to provide a best-in-class procurement experience, ensuring alignment with business objectives and promoting operational excellence. Success in this role requires expertise in category management and strategic sourcing, as well as a proven track record in contract negotiation and supplier management. The Director, Indirect Procurement Operations, will be a confident influencer who is highly organized and thrives in a fast-paced, dynamic environment that values innovation, collaboration, and continuous improvement.

ESSENTIAL DUTIES AND RESPONSIBILITIES  

Leadership

• Manage Procurement Business Process Outsourcing (BPO) Offshore Team

• Serve as a trusted advisor to business units on current and future sourcing needs.

• Align internal stakeholder expectations with service and compliance goals.

• Monitor cost savings and efficiency of offshore operations.

• Lead and engage virtual teams to maintain accountability and performance.

• Promote team cohesion and shared responsibility in remote environments.

Procurement Desk & Supplier Management

• Lead the development and execution of Procure-to-Pay (P2P) standards, process enhancements, and system utilization strategies across the organization.

• Lead Tail Spend management, including contract lifecycle oversight and supplier relationship management (SRM), maximizing SAP Ariba functionality.

• Champion the procurement strategic vision, driving annual improvement initiatives aligned with business objectives.

• Oversee offshore vendors and BPO partners to ensure service delivery meets performance expectations and aligns with business goals:

  • Define KPIs and SLAs, monitor performance, and drive continuous improvement.

  • Foster collaboration across time zones through clear, culturally aware communication.

  • Build trust and engagement across diverse, remote teams.

• Coordinate capability-building initiatives and lead training for operational procurement functions.

• Leverage data and analytics (e.g., TCO, ROI, spend analysis) to inform strategy and drive value.

• Enhance procurement performance through process innovation and system optimization across platforms, including SAP and Maximo.

• Consolidate and analyze procurement data to support informed, strategic decision-making.

• Implement best practices across the full P2P lifecycle to ensure operational excellence and system optimization.

• Define and lead change management initiatives to support procurement transformation and user adoption.

• Take on additional responsibilities as needed to support team and business objectives.

Market Intelligence & Risk Mitigation

• Proactively assess business risks and implement mitigation strategies to ensure compliance with internal policies and regulatory requirements in managing an Offshore Team.

• Stay informed on business risks and develop plans to ensure positive customer experience.

  • Identify and manage offshore-related business and operational risks.

• Manage supplier performance to ensure consistent delivery, quality, reliability, and adherence to contractual obligations.

• Ensure compliance with local laws, company policies, and data security standards.

Cross-functional Collaboration, Process & Technology Optimization

• Lead transformation initiatives: system rollouts and process improvements.

• Drive operational efficiency and spend control by optimizing procurement processes, applying best practices, and leveraging procurement technologies.

• Optimize SAP and Beroe to automate procurement activity and savings.

• Partner with business stakeholders to promote understanding and adoption of procurement policies, procedures, and best practices.

• Support the Vice President of Procurement with special projects and additional responsibilities as needed.

SUPERVISION:

• Manage 1 full-time associate

• Accountable for 8+ from an Outsourced Managed Services.

RELATIONSHIPS

• Internal: Collaborate across the organization, engaging with executive leadership and cross-functional teams within a matrixed environment at corporate, regional and divisional levels.

• External – Suppliers: Build and maintain strong partnerships with preferred suppliers and strategic partners to ensure alignment and performance.

• External – Support Services: Lead and coordinate initiatives with nearshore and offshore third-party providers, as well as external business consultants, to drive project success and operational efficiency.

WORK ENVIRONMENT

• Remote: This role is fully remote, and the associate is expected to perform assigned responsibilities from a home-based environment.

MINIMUM QUALIFICATIONS

• Five (5) years in a leadership or management role within procurement or a related function.

• Strong financial and analytical capabilities, with a data-driven approach to decision-making; adept at utilizing market intelligence, spend analysis, and cost modeling to support strategic initiatives.

• Demonstrated project management expertise, with effective leadership, time management, and problem-solving skills.

• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.

• Ability to work independently, manage priorities, and drive results in a dynamic environment.

• Strong negotiation skills are required to manage contracts and to negotiate effectively with stakeholders at all levels.

• Strong cost-conscious mindset with a passion for identifying savings and creating value.

EDUCATION

• Bachelor’s degree in Engineering, Technology, Business Administration, or a related field is required

• Master’s degree is preferred

CERTIFICATIONS/TRAINING

• Agile, Scrum, or Project Management Certification is a plus

LICENSES

• N/A

PREFERRED QUALIFICATIONS

• Ten (10) years of progressive experience in procurement or strategic sourcing, with at least 5 years in a leadership or management role.

• Proven ability to lead complex contract negotiations and manage supplier relationships to support business goals and ensure high performance.

• Strong customer service orientation with exceptional communication, organizational, analytical, and problem-solving skills.

• Demonstrates high personal and professional integrity; self-motivated, detail-oriented, and able to manage multiple priorities in a fast-paced environment.

• Skilled in engaging cross-functional stakeholders and influencing decision-making across various levels of the organization.

• Proficient in procurement platforms and enterprise systems (e.g., ERP, SAP, IBM Maximo and Beroe.)

• Deep understanding of industry regulations and sourcing strategies, particularly within the context of public or highly regulated organizations.

• Experience managing cross-regional procurement operations and collaborating with remote teams and business partners.

• Strong financial acumen with the ability to analyze cost structures, identify savings opportunities, and drive value creation.

• Willing and able to travel as needed for supplier meetings, industry conferences, and internal business engagements.

• Proven experience in process improvement, innovation, or systems optimization roles

• Strong analytical skills with proficiency in data analysis and visualization tools (e.g., Excel, Power BI)

• Familiarity with process improvement methodologies (e.g., Lean, Six Sigma, Kaizen)

• Ability to lead cross-functional initiatives and manage change effectively

• Strong communication (written, verbal and presentation) and stakeholder engagement skills

• Project management experience

This role will also receive annual incentive plan bonus, long-term incentive program, ​

​Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds).  The expected base rate for this role is between

$110,000 - $180,000

***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***