Director of Incident Learning & Resolution

Reposted Yesterday
Be an Early Applicant
Hiring Remotely in USA
Remote
146K-194K Annually
Senior level
Energy • Renewable Energy
The Role
The Director of Incident Learning & Resolution leads investigations and corrective action for safety events, ensuring insights improve safety culture and compliance across business units.
Summary Generated by Built In

SOLV Energy is an engineering, procurement, construction (EPC) and solar services provider for utility solar, high voltage substation and energy storage markets across North America.

Job Description Summary:

The Director of Incident Learning & Resolution plays a critical role in transforming safety and quality events into actionable insights that strengthen SOLV’s culture, systems, and operational resilience. This position leads high-level investigations for SIF and pSIF events, facilitates root cause analysis (RCA), oversee corrective and preventive action (CAPA) execution, and ensures learnings are embedded across business units. It also manages nonconformance tracking and resolution, ensuring that deviations from standards are addressed with rigor and transparency and that systemic improvements are captured through Standardized Work Instructions (SWIs).
Acting as a strategic partner to Business Unit Safety Directors and a key resource to field leadership, this role ensures that SOLV’s safety culture is reflected in how incidents and nonconformances are understood, addressed, and prevented, reinforcing transparency, accountability, and continuous improvement.

Job Description:

*This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

Position Responsibilities and Duties:

  • Lead and facilitate high-quality RCA processes for SIF/pSIF events. Ensuring investigations are timely, thorough, and culturally aligned. Support learning teams where appropriate.

  • Develop, assign, and track CAPA plans. Validate effectiveness and ensure sustainable closure. Collaborate with safety and quality teams to translate CAPA outcomes into Standardized Work Instructions (SWIs) that reinforce expectations, reduce variability, and support long-term adoption. Maintain centralized dashboards for CAPA and SWI deployment.

  • Oversee identification, documentation, and resolution of safety-related nonconformances. Partner with Quality and Compliance to ensure systemic issues are addressed and learnings are shared.

  • Serve as a key resource for incident and nonconformance reporting within Sunscreen. Coach safety team members on data entry, troubleshooting, and quality standards.

  • Partner with Training & Competency and Safety Integration teams to embed incident and nonconformance learnings into onboarding, refreshers, SOPs and SWIs.

  • Function as a strategic support partner to Regional Safety Directors. Conduct site visits, mentor safety staff, and share learnings across BU lines. Support readiness at new or challenged projects.

  • Champion SOLV’s safety culture through transparent incident response and nonconformance resolution. Reinforce values through coaching, communication, and follow-through.

  • Identify trends, gaps, and system breakdowns. Collaborate with safety leadership to drive improvements across programs, tools, and processes.

Objectives or Goals to Measure Performance:

  • Connect - Share incident and nonconformance insights across regions and business units to reduce repeat events and increase impact.

  • Support - Partner with consultants and internal teams for cultural reviews, RCA facilitation, and nonconformance audits.

  • Align - Ensure CAPA and nonconformance actions align with corporate expectations and regional deployment.

  • Enhance - Participate in field visits to reinforce strategic programs and validate CAPA/nonconformance effectiveness.

  • Guide - Collaborate with safety systems, compliance, and training teams to roll out aligned processes.

Minimum Skills or Experience Requirements:

  • 10+ years of safety leadership experience, including field and programmatic responsibilities.

  • Expertise in RCA methodologies (e.g., 5-WHY, Fishbone, TapRoot, and Learning Teams), preferred.

  • Strong background in incident investigation, nonconformance management, and safety leadership development.

  • Familiarity with safety management systems and CAPA/nonconformance tracking tools.

  • Ability to work across functional boundaries and influence without direct authority.

  • Deep commitment to cultural transformation and safety excellence.

  • Safety certification as CSP, GSP, ASP, CHST, CUSP, CESCP, CIH, CCQM preferred.

Physical Demands and Environmental Conditions:

  • Requires regular travel across the US, travel approximately 50%.

  • Occasional exposure to dust and fumes, electric shock, radiation, toxic/caustic chemicals.

  • Requires frequent stooping/bending/crouching, reaching, handling, finger dexterity, sitting, standing, walking, and lifting 20 or more lbs.

  • Constant finger dexterity and ability to see details at close range and at a distance, hear, and talk, and possess depth perception.

  • Occasional climbing and carrying, proximity to moving mechanical parts, working in high exposed places.

  • The noise intensity level is high.

SOLV Energy Is an Equal Opportunity Employer At SOLV Energy we celebrate the power of our differences. We are committed to building diverse, equitable, and inclusive workplaces that improve our communities. SOLV Energy prohibits discrimination and harassment of any kind against an employee or applicant based on race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, or ethnicity, mental or physical disability, veteran status, parental status, or any other characteristic protected by law.

Benefits:

Employees (and their families) are eligible for medical, dental, vision, basic life and disability insurance. Employees can enroll in our company’s 401(k) plan and are provided vacation, sick and holiday pay.

Compensation Range:

$145,857.00 - $193,990.00

Pay Rate Type:

Salary

SOLV Energy does not accept unsolicited candidate introductions, referrals or resumes from third-party recruiters or staffing agencies. We require all third-party recruiters to communicate exclusively with our internal talent acquisition team. SOLV Energy will not pay a placement fee to any third-party recruiter or agency that has not coordinated their recruiting activity with the appropriate member of our internal talent acquisition team.

In addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting.

Any unsolicited candidate introductions, referrals or resumes sent by third-party recruiters to SOLV Energy or directly to any of our employees, or received through our website or career portal, will be considered property of SOLV Energy and will not be eligible for a placement fee. In the event a third-party recruiter submits a resume or refers a candidate without a previously signed vendor agreement, SOLV Energy explicitly reserves the right to pursue and hire the candidate(s) without financial liability to such third-party recruiter.

#LI-Remote

Job Number: J12047

If you’re interested in a meaningful career with a brighter future, join the SOLV Energy Team.

Top Skills

Capa Tracking Tools
Rca Methodologies
Safety Management Systems
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
Bend, , Oregon
1,005 Employees
Year Founded: 2008

What We Do

SOLV Energy is a renewable energy solutions provider for utility solar, energy storage, and high voltage projects in North America. Our passionate teams work seamlessly to drive innovation and deliver performance from build to operations, with safety at the forefront of everything we do. We are here for the long haul, developing lasting relationships with our customers, investing in our communities, and offering opportunities for our employees to build meaningful careers in better energy.

Similar Jobs

ServiceNow Logo ServiceNow

Lead Client Director - Transportation & Logistics

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Remote or Hybrid
Atlanta, GA, USA
27000 Employees

ServiceNow Logo ServiceNow

Director, Release Management

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Remote or Hybrid
Chicago, IL, USA
27000 Employees
170K-298K Annually

ServiceNow Logo ServiceNow

Client Director - Transportation & Logistics

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Remote or Hybrid
Memphis, TN, USA
27000 Employees

ServiceNow Logo ServiceNow

Product Manager

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Remote or Hybrid
Atlanta, GA, USA
27000 Employees

Similar Companies Hiring

Ekotrope Thumbnail
Software • Information Technology • Greentech • Energy • Cloud
Boston, MA
29 Employees
UL Solutions Thumbnail
Software • Renewable Energy • Professional Services • Energy • Consulting • Chemical • Automotive
Chicago, IL
15000 Employees
Energy CX Thumbnail
Utilities • Professional Services • Greentech • Financial Services • Energy • Consulting • Business Intelligence
Chicago, IL
108 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account