The Employee Experience:
- Trusted Counsel: Act as the primary advisor for employees and managers, navigating complex employee relations with high EQ, discretion, and cultural competency.
- Lifecycle Excellence: Oversee the end-to-end employee journey—including onboarding, role transitions, and exits—ensuring staff feel connected to the agency’s multifaceted mission from day one.
- Retention Strategy: Build creative programs that address the unique pressures of the modern agency environment, ensuring top talent remains engaged and motivated.
- Managerial Support: Coach and support managers in building high-performing, motivated teams that deliver exceptional results for our clients.
Culture & Belonging
- Inclusive Leadership: Lead initiatives that are woven into the fabric of the agency—from our internal culture to the diverse perspectives we bring to our clients.
- Cultural Stewardship: Foster a values-driven environment where professional excellence and mutual respect are the standard for every interaction.
- The Learning Agency: Design and lead coaching and professional development programs that turn ambitious practitioners into cross-industry experts.
- Internal Communications: Serve as a lead communicator to foster strong internal alignment, managing everything from a monthly newsletter to company-wide updates regarding policy changes or agency milestones.
Functional Leadership & Integration
- Recruiting Strategy: Partner closely with the Talent Acquisition Manager to ensure the recruiting pipeline aligns with business needs, culture-add goals, and the agency’s long-term growth strategy.
- Total Rewards Oversight: Collaborate with the Payroll & Benefits Manager to ensure our compensation, health, and wellness offerings remain competitive, compliant, and reflective of our values.
- Cross-Functional Alignment: Act as the bridge between specialized HR functions, ensuring that recruiting, payroll, and employee relations work together as a seamless support system for the agency.
Strategic Talent Architecture
- Growth Partnership: Partner with executive leadership to design and execute workforce planning that scales with the agency’s global ambitions.
- Organizational Design: Lead the blueprinting of our teams, ensuring we have the right mix of creative, digital, and strategic talent to meet the 2026 media landscape.
- Operational Excellence: Ensure consistent, people-centered HR practices and policies across the agency to maintain high standards of equity and efficiency.
Qualifications
- Experience: 8+ years of HR experience, with a documented track record of leading people strategy in a high-growth, professional services environment.
- Agency Pedigree: Deep experience in a communications agency, advertising firm, or creative environment is essential.
- Strategic EQ: Exceptional ability to coach senior leaders while remaining a relatable, trusted resource for junior staff.
- Communication Skills: Superior writing and verbal skills, with the ability to write engaging, clear internal communications.
- Credentialing: Bachelor’s degree required; SHRM-SCP or SPHR certification is highly preferred.
What We Do
Sunshine Sachs Morgan & Lylis is an independent full-service communications and narrative consulting firm. Our collective helps shape public image via earned, owned, and paid engagements across mediums and platforms. We’re built on the notion that good ideas have the power to change the world, shape our cultural conventions, and create new models of success in every industry.
Benefits include; medical, dental, and vision plans, 401(k) with matching, annual merit-based bonuses, PTO, fertility, FSA for medical, childcare, and commuter expenses. Additional perks include: a flexible work schedule, Work from Anywhere program, Summer Fridays, Wellness Days, and a 4-week sabbatical or trip to celebrate select anniversaries. We love to socialize so, we have collaborative workspaces, some offices even have rooftops, celebrations, networking opportunities, and community volunteering. We frequently mark opportunities to listen, learn and act throughout the year (Juneteenth, Election Day, International Women’s Day, etc.).
From day one, employees are carefully matched with a mentor to guide them on their path to success. Training and mentoring are important to us and since we are into promoting from within, we are proud to offer training throughout the year on topics for professional growth as well as personal growth. We have also developed a series of teaching workshops that are structured for each level of the company. Sunshiners also take love to take advantage of the monthly Meet the Media series where media contacts provide valuable insider info for pitching them and their colleagues.
SSM&L is committed to diversity, equity, inclusion, and ability. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, identity and expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.
