What you will do:
- Business Partnership & Strategic Support
- Partner closely with business leaders and managers to understand their people challenges and provide strategic HR guidance aligned with business objectives across North American and European teams
- Provide consultative support on organizational development initiatives, performance management, and employee engagement strategies
- Act as a trusted advisor to resolve employee relations issues and workplace conflicts
- Talent Management & Development
- Support managers in talent acquisition by partnering with recruiting team to ensure efficient hiring processes and quality candidate experience
- Assist in developing and implementing talent development programs, career progression plans, and succession planning initiatives
- Coach managers on performance management best practices, including goal setting, feedback delivery, and performance improvement plans
- Support onboarding processes to ensure new hires are successfully integrated into the organization
- Organizational Effectiveness & Process Support
- Partner with leadership to analyze organizational needs and recommend solutions for improved efficiency and employee satisfaction
- Support the implementation of HR policies, procedures, and programs to ensure consistent application across teams
- Assist in designing and executing change management initiatives during periods of growth and organizational evolution
- Contribute to the development of scalable HR processes that support the company's rapid growth
- Culture & Employee Experience
- Champion Zilliz's core values and help integrate company culture across diverse, multinational teams
- Support culture-building initiatives and employee engagement programs to strengthen team cohesion and retention
- Gather employee feedback through various channels and work with leadership to address concerns and improve workplace experience
- Facilitate cross-cultural communication and collaboration within geographically distributed teams
What we are looking for:
- Experience & Expertise
- 5-8 years of progressive HR experience with hands-on expertise in multiple HR functions (talent acquisition, employee relations, performance management, organizational development)
- Strong understanding of HR business operations and their impact on organizational success
- Experience supporting teams through periods of growth and change in fast-paced environments
- Organizational Background
- Experience in both established organizations and high-growth environments, with ability to adapt to different organizational structures
- Startup or scale-up company experience preferred, particularly in building HR processes and navigating ambiguous situations
- Background in technology or SaaS companies is a plus, with understanding of global talent markets and remote work dynamics
- Skills & Mindset
- Strong business acumen with ability to connect HR initiatives to business outcomes
- Excellent interpersonal and communication skills with proven ability to build trust and credibility with stakeholders at all levels
- Collaborative approach with ability to influence without authority and drive consensus among diverse stakeholders
- Analytical mindset with experience using data to inform decision-making and measure HR program effectiveness
- Adaptability & Performance
- Thrives in fast-paced, dynamic environments with comfort in ambiguity and ability to prioritize competing demands
- Excellent cross-cultural communication skills with experience working with geographically distributed teams
- Proactive problem-solver who can work independently while knowing when to escalate issues appropriately
- Flexible and resilient with ability to adapt quickly to changing business needs while maintaining quality and service levels
Benefits:
- Competitive compensation (cash + equity)
- Regular bonus and equity refresh opportunities
- Medical, dental, and vision insurance
- Unlimited paid time off
- Generous 401(k) and regional retirement plans
What We Do
Zilliz is a leading vector database company for production-ready AI. Built by the engineers who created Milvus, the world's most popular open-source vector database, Zilliz is on a mission to unleash data insights with AI. The company builds next-generation database technologies to help organizations rapidly create AI/ML applications, and unlock the potential of unstructured data. By taking the burden of complex data infrastructure management off of its users, Zilliz is committed to bringing the power of AI to every corporation, every organization, and every individual.
Headquartered in San Francisco, Zilliz is backed by a number of prestigious investors, including Aramco's Prosperity7 Ventures, Temasek's Pavilion Capital, Hillhouse Capital, 5Y Capital, Yunqi Partners, Trustbridge Partners and others. Zilliz's technologies and products help over 1000 organizations worldwide easily create AI applications in various scenarios, including computer vision, image retrieval, video analysis, NLP, recommendation engines, targeted ads, customized search, smart chatbots, fraud detection, network security, new drug discovery, and much more. Learn more at zilliz.com or follow @zilliz_universe.
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