Director of Human Resources

Posted Yesterday
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Summerfield, FL, USA
In-Office
Senior level
Other • Real Estate • Hospitality
The Role
Lead HR operations for a 164-employee senior living community. Responsibilities include employee relations, recruitment, onboarding, engagement, payroll coordination, benefits administration, performance management, employee records, compliance, AHCA screenings, training documentation, workers’ compensation, and regulatory audits. The role partners with executive and department leaders, supervises one HR team member, and supports retention and workplace culture initiatives.
Summary Generated by Built In

Description

Director of Human Resources

Location: Summerfield, FL
Community: Highpoint at Stonecrest
Job Type: Full-Time

About Highpoint at Stonecrest

Elevated Senior Living. Exceptional People. A Place to Make an Impact.

Located in beautiful Summerfield, Florida, just minutes from The Villages, Highpoint at Stonecrest is a premier senior living community offering Independent Living, Assisted Living, and Memory Care. Our vibrant, 240-residence community combines contemporary design, resort-style amenities, chef-prepared dining, and personalized hospitality to create an exceptional living experience for our residents.

From our rooftop lounge and resort-style pool to thoughtfully designed gathering spaces, Highpoint at Stonecrest offers a refreshing approach to senior living. But what truly makes our community special is the people behind the experience.

With a team of approximately 164 dedicated employees, we believe that creating an outstanding resident experience starts with investing in our people. We are passionate about building a workplace where employees feel supported, valued, and empowered to do their best work.


The Opportunity

Lead the People. Shape the Culture. Make a Difference.

We are looking for an experienced and enthusiastic Director of Human Resources who is passionate about people and ready to make a meaningful impact in a thriving senior living community.

In this role, you'll be more than an HR leader. You'll be a trusted resource, a problem solver, and a champion for our employees. Working closely with the Executive Director and department leaders, you'll help create a workplace where team members feel heard, supported, and motivated to deliver exceptional service.

You'll oversee the day-to-day HR operations for approximately 164 employees, supervise one HR team member, and play an important role in recruitment, employee relations, engagement, payroll, benefits, and regulatory compliance.

This is an excellent opportunity for a hands-on HR professional who enjoys building relationships, supporting employees, and having a direct impact on the success of a community.


Key Responsibilities

Human Resources Leadership & Employee Relations

  • Serve as the primary HR partner to the Executive Director and department leaders on all employee-related matters.
  • Oversee daily HR operations and provide guidance and supervision to one HR team member.
  • Manage employee relations, including coaching, conflict resolution, workplace investigations, corrective actions, and performance management.
  • Support department leaders with employee development, performance evaluations, and leadership coaching.
  • Lead employee recognition, engagement, and retention initiatives that foster a positive and supportive workplace culture.
  • Promote a culture of teamwork, accountability, respect, and exceptional service.

Recruitment, Onboarding & Employee Development

  • Manage full-cycle recruitment, including sourcing, interviewing, hiring, onboarding, and retention strategies.
  • Partner with department leaders to identify staffing needs and maintain appropriate staffing levels.
  • Coordinate new hire orientation and ensure completion of required onboarding documentation and training.
  • Monitor employee training, certifications, and competency requirements in accordance with applicable AHCA regulations.
  • Identify opportunities to enhance the employee experience and strengthen team member retention.

Payroll, Benefits & HR Administration

  • Oversee payroll coordination in partnership with Corporate Payroll, ensuring accurate timekeeping and employee records.
  • Maintain employee information and payroll documentation within Paylocity.
  • Administer employee benefits, including medical, dental, vision, life insurance, ICHRA, 401(k), and leave programs.
  • Assist employees with benefits enrollment, eligibility questions, and leave requests.
  • Coordinate workers' compensation claims, unemployment matters, and return-to-work programs.
  • Maintain accurate, organized, and confidential employee personnel records.

Compliance & Regulatory Requirements

  • Ensure compliance with applicable federal and Florida employment laws, company policies, and HR best practices.
  • Oversee AHCA Level 2 background screening requirements, including Clearinghouse eligibility verification, employment status updates, and rescreening compliance.
  • Verify and maintain required professional licenses, certifications, and employee training documentation.
  • Ensure compliance with assisted living staff training, competency, and personnel record requirements.
  • Support AHCA surveys, audits, and regulatory reviews.
  • Monitor workforce trends, including turnover, retention, and overtime, and recommend opportunities for improvement.
Why Join Highpoint at Stonecrest?

At Highpoint at Stonecrest, you'll have the opportunity to be part of a community that values exceptional hospitality, meaningful connections, and the people who make it all possible.

As our Director of Human Resources, you'll enjoy:

  • Meaningful Impact: Support approximately 164 employees whose work makes a difference in the lives of our residents every day.
  • Leadership Opportunity: Take ownership of community HR operations while working closely with the Executive Director and department leaders.
  • A Beautiful Work Environment: Work in a contemporary senior living community featuring resort-style amenities and thoughtfully designed spaces.
  • A People-Focused Role: Build relationships, support employees, and help shape a positive and engaging workplace culture.
  • Professional Collaboration: Partner with community leadership and corporate HR resources to support employee success and operational excellence.
Ready to Make an Impact?

If you're an HR professional who loves working with people, thrives in a collaborative environment, and wants to make a meaningful difference, we'd love to hear from you!

Join Highpoint at Stonecrest and help us create an exceptional workplace where great people can do great things.

Requirements

Qualifications

Education & Experience

  • Minimum of five (5) years of progressive Human Resources experience required, including HR leadership or supervisory responsibilities.
  • Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
  • Previous HR experience in senior living, healthcare, hospitality, or a related service industry preferred.
  • Professional HR certification, such as SHRM-CP, SHRM-SCP, PHR, or SPHR, preferred.
  • Strong knowledge of Florida employment laws, HR practices, and regulatory compliance.
  • Familiarity with AHCA requirements, Level 2 background screening, and assisted living personnel regulations preferred.
  • Experience managing employee relations, recruitment, payroll, benefits administration, and performance management.
  • Experience with HRIS and payroll systems; Paylocity experience preferred.

 
Skills & Abilities

  • Strong interpersonal skills with a genuine passion for supporting and developing people.
  • Approachable, professional, and confident when handling sensitive employee matters.
  • Excellent communication, leadership, coaching, and conflict resolution skills.
  • Ability to build trusting relationships with employees and department leaders.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines.
  • Ability to exercise sound judgment and maintain strict confidentiality.
  • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, Teams, and PowerPoint.
  • Ability to work independently while collaborating with community and corporate leadership.
  • Flexibility to work occasional evenings or weekends based on operational needs.

Skills Required

  • Minimum five years of progressive Human Resources experience, including HR leadership or supervisory responsibilities
  • Bachelor’s degree in Human Resources, Business Administration, or a related field
  • Previous HR experience in senior living, healthcare, hospitality, or a related service industry
  • Professional HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR
  • Strong knowledge of Florida employment laws, HR practices, and regulatory compliance
  • Familiarity with AHCA requirements, Level 2 background screening, and assisted living personnel regulations
  • Experience managing employee relations, recruitment, payroll, benefits administration, and performance management
  • Experience with HRIS and payroll systems; Paylocity experience preferred
  • Strong interpersonal, communication, leadership, coaching, and conflict resolution skills
  • Ability to build trusting relationships and handle sensitive employee matters confidentially
  • Strong organizational skills and ability to manage multiple priorities and deadlines
  • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, Teams, and PowerPoint
  • Ability to work independently while collaborating with community and corporate leadership
  • Flexibility to work occasional evenings or weekends based on operational needs
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The Company
25 Employees
Year Founded: 2021

What We Do

Highpoint at Stonecrest is a wellness-based retirement community located in Summerfield, Florida. It offers a variety of senior living options, including contemporary maintenance-free independent living, assisted living, and specialized memory care. With a strong emphasis on overall health, safety, and well-being, the community provides first-class services and modern amenities, such as chef-prepared dining, a rooftop bar, and a resort-style saltwater pool.

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