Director, Human Resources

Description

Come join the largest independent Medical Waste Service Provider in the country for an exciting position! We provide excellent customer service to local hospitals and healthcare professionals and represent one of the most prominent companies in the Medical Waste Industry. Join an economically stable industry that offers long-term career development across 35+ locations. 

The Human Resources Director is a senior HR leader responsible for designing, implementing, and scaling core HR programs across Sharps Medical Waste Services operations. Reporting to the Chief Human Resources Officer, this role owns the build-out and consistent execution of HR processes, training, compliance, and benefits programs across a multi-state, multi-division workforce spanning corporate, distribution, route-based, and treatment operations. The HR Director leads a team of HR professionals and serves as a trusted advisor to operational leaders, translating HR strategy into practical, well-governed programs on the ground.

 Key Responsibilities 

• HR Process Implementation: Lead the design, documentation, and rollout of standardized HR processes, policies, and programs across all U.S. divisions, ensuring consistent execution from corporate through route-based and treatment operations.

• Training & Development: Build, administer, and personally facilitate companywide training programs, including new-hire onboarding, compliance training, manager development, and role-specific safety and operational training, in partnership with division leaders.

• Compliance & Risk: Own HR compliance across all U.S. jurisdictions in which Sharps operates, including federal and state employment law (FLSA, EEO/EEOC, ADA, FMLA, OSHA, and applicable state and local requirements), maintaining audit-ready recordkeeping and policy documentation.

• Benefits: Direct the strategy, vendor management, and day-to-day administration of employee benefits programs, including annual renewal, open enrollment, and ongoing plan competitiveness and cost management.

• Talent Management: Partner with the CHRO on organization-wide talent management strategy, including performance management, workforce planning, and succession planning, and help lead the evolution of the HR team toward a functional/center-of-excellence model.

• Team Leadership: Hire, develop, and manage a team of HR professionals, setting priorities, providing coaching, and holding the team accountable to service levels across the divisions they support.

• Business Partnership: Serve as a strategic partner to division and site leaders, providing HR guidance on organizational design, employee relations, policy interpretation, and change management for a field- and facility-based workforce.

• Employee Relations & Investigations: Oversee workplace investigations, including complaints of harassment, discrimination, retaliation, and policy violations, ensuring prompt, impartial, well-documented inquiries and consistent, legally sound resolutions in coordination with legal counsel.

• Reporting & Metrics: Track and report on HR program effectiveness (compliance metrics, training completion, benefits utilization, turnover) and recommend improvements to the CHRO.

Requirements

• 15+ years of progressive HR experience, including significant experience operating across multi-state or U.S.-wide operations.

• Demonstrated, hands-on track record designing and implementing HR processes, programs, and policies at scale — not solely administering programs built by others.

• Strong working knowledge of U.S. federal and state employment law and compliance requirements (FLSA, EEO, ADA, FMLA, OSHA, and related regulations).

• Experience owning employee benefits strategy and administration, including carrier/vendor management and open enrollment.

• Demonstrated experience conducting and overseeing HR investigations, including employee relations matters, harassment and discrimination complaints, and documentation practices that withstand legal scrutiny.

• Experience designing, delivering, and personally facilitating training and development programs; including classroom, field, and virtual delivery across a distributed or field-based workforce.

• Proven experience managing and developing a team of HR professionals.

• Bachelor's degree in Human Resources, Business Administration, or experience in a related field required.

• Experience in a multi-site, operations-heavy industry (logistics, waste/environmental services, distribution, field services, or similar) strongly preferred.

• Experience supporting mergers and acquisitions, including HR due diligence, integration planning, and harmonization of policies, benefits, and HR processes across acquired entities.

• Proficiency with HRIS and related HR technology platforms.

Why Join Sharps

Sharps Medical Waste Services offers a mission-driven, collaborative environment where employees contribute directly to meaningful operational impact. In this role, you will play a central part in maintaining financial integrity, supporting audits, and enabling data-driven decisions that help Sharps grow and scale responsibly. You will gain exposure to cross-functional operations and the opportunity to help implement innovative finance processes.

EEO Statement

Sharps Medical Waste Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.