Director of Human Resources

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

SUMMARY: The Director of Human Resources is responsible for the successful management operation of all fair labor practices, staffing/recruitment, worker compensation, employee relations, company benefits, employee training.  Develop and manage processes and programs to reduce and control voluntary turnover.  

ESSENTiAL DUTiES & RESPONSiBiLiTiES:

- Recommends as to the hiring, firing, advancement, or promotions of employees. - Develop and implement sound policies and procedures.

- Manage, direct, and supervise all HR personnel.

- Preparation of budgets and business plans.

- Assist in administrative matters.

- Enforcing all Labor Department guidelines for hiring and separation, Wage and Hour standards, Department of Labor and ERiSA. - Oversee and monitor employee benefits and other programs.

- Manage and administer policies and procedures as described in the employee handbook and corporate policies and procedures manual.                                

-Responsible for developing and administering training programs for all areas.                      

- Ensure the safety and security of employees and customers. 

- Manages the process and programs to effectively control and reduce loss time injuries, including administering of workers compensation.

- Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and the manager.

- Performs other duties as may be assigned by department and/or company management.  

SUPERViSORY RESPONSiBiLiTiES - This position oversees the human resources manager and human resources business partners.

Qualifications To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

- Must be a minimum of 21 years of age. - Must qualify for licensing with the New Mexico Racing and Gaming Commissions.

- Must complete NMAST certification. - Must possess a valid New Mexico Driver’s License.

- Bachelors (B.A. / B.S.) degree from four year college or university or equivalent required.

- PHR or SPHR certification preferred.

- Four to Ten years of experience or equivalent combination of education and experience required.

- intermediate knowledge of computer programs (outlook, excel, word, powerpoint) required.

- Ability to read, analyze, and interpret complex documents.  Ability to respond effectively to sensitive inquiries or complaints. 

- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.

- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions in mathematical or diagram form and deal with several abstract and concrete variables.

- Strong customer service and interpersonal skills are required.

- Ability to work as part of a team and to promote cooperative approach between departments.

- Ability to work unsupervised.

PHYSiCAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and taste or smell. 

- The employee must occasionally lift and/or move up to 25 pounds. 

- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENViRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.  

- While performing the duties of this job, the employee mostly works inside the building. The employee is regularly exposed to airborne particles. 

- The noise level in the work environment may be loud in guest areas. 

- Exposure to unrestricted second-hand smoke.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer