Director, Human Resources

Posted Yesterday
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Health, AR, USA
In-Office
Senior level
Healthtech
The Role
Lead HR operations and strategy for assigned business units, drive HR service delivery and operational excellence, oversee employee relations, talent management, workforce planning, compliance, and organizational development. Partner with system HR leaders and COEs to implement policies, improve processes, and build leadership capability to support strategic goals.
Summary Generated by Built In

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Job Summary:

The Director, Human Resources is a credible leader and an engaged partner with leadership teams of Wellstar Health System. In partnership with AVP/VP, responsible for developing and maintaining a high-quality, comprehensive human resources program that supports the institution's mission, values and strategic plan. This is a high visibility, hands-on leadership role with opportunity for significant organizational impact.

Deliverables include:

  • Assisting AVP / VP with execution of both the Entity and System HR Strategic Plan
  • Creating a more effective human resource organization
  • Achieving HR Service Delivery & Operational Excellence
  • Building Organizational Capability and Talent Bench Strength
  • Workforce Planning & Management
  • Driving an "Employer of Choice" initiative
  • Guiding Leaders on the Trust Journey to ensure a culture of high engagement and Trust as part of the HR leadership team, is accountable for oversight and implementation of successful programs locally in partnership with Centers of Expertise to meet local business priorities. Brings expertise in all HR functional areas such as analytics, employee relations, change management, performance management, talent management, engagement strategies, and process improvement strategies. Responsible for strategic and tactical balance, and achievement in driving HR service delivery and operational excellence.
  • Leads Human Resources function at operational level for areas of responsibility. Implements, educates and communicates HR Policies, Procedures and Programs. Contributes to the achievement of results through outstanding HR leadership, effective relationships and creative problem solving. Builds and sustains through example, a supportive, open and empowered culture that supports the assigned client groups' success and alignment to WellStar's strategic priorities.

Core Responsibilities and Essential Functions:

1. Strategic Planning and comprehensive leadership of key HR Functions

  • a. Accountability for human capital, financial, programmatic, and quality performance,
  • regulatory oversight, standardization related to human resources
  • b. Sets prioritization of operations to achieve system objectives while assuring continuous
  • quality improvement and outcome excellence for the Human Resource Function
  • c. Monitors to insure variance analysis and resolution
  • d. Identifies high risk areas for regulatory compliance; trains staff, monitors and ensures
  • compliance
  • e. Monitors HR performance outcomes via benchmark analysis and facilitates accountability
  • via defined expectations and goals
  • f. Develops departmental/Division strategic plans and works with leadership to facilitate goal
  • achievement

2. Organization Development/Culture

  • a. Identify and facilitate proactive problem resolution of Employee Relations hot beds and
  • day-to-day issues
  • b. Lead, create and sustain, through partnership with the operating units leadership, a
  • culture that supports WellStar's Strategic Plan (i.e., its mission, values alignment, and
  • organizational effectiveness) and by building and sustaining performance management rigor
  • (i.e., assuring that the right people are hired, trained, developed, supported for career and
  • performance growth)
  • c. Integrate organization development and culture development to support the Employer of
  • Choice strategy for WellStar Health System
  • d. Create and reassure the effectiveness of a communications infrastructure within WellStar
  • which would effectively achieve employee & management communication objectives

3. HR Consulting

  • a. Lead and align the training and development of Wellstar's supervisors, managers,
  • directors, and senior leadership
  • b. Proactively analyze the root causes of issues (before they become major or spread). Build
  • open and strong relationships with line management, performing on-going assessment plus
  • organization diagnosis; and implement strategies, tactics appropriate to OD interventions to
  • address and measure the effectiveness of HR work. Through careful analysis of trends, treat
  • problem (not symptoms) and resolve issues before they negatively impact business
  • operations (i.e., recruitment, staffing, retention, conflict resolution, labor cost escalation and
  • productivity goals) and to improve and positively impact Wellstar's performance
  • c. Strategically partner with other HR & System leaders, especially in the areas of Benefits,
  • Compensation, HRIS, Learning, Quality, Cultural Competence, Compliance and Recruitment in
  • developing, communicating, and championing programs designed to achieve system and
  • operational objectives
  • d. Promote integrated system focus (we/we = win/win), while balancing operating unit needs.
  • e. Establish mechanism for ongoing and effective communication to leaders on key
  • organizational or site-specific initiatives

4. Core HR Functions

  • a. Regularly assess HR departmental operations effectiveness, including constantly surveying
  • and improving customer satisfaction
  • b. Ensures compliance with EEOC, OSHA, Immigration Laws, FLSA, TJC and other regulatory
  • bodies
  • c. In conjunction with above, monitor the effectiveness and impact of Human Resource
  • policies. Provide supervision and counsel to HR Consultant staff for employee relations and
  • policy interpretation issues
  • d. Assume line management department responsibilities for WellStar and HR operations.
  • (budget)
  • e. Provide leadership and creativity and innovation for WellStar recognition programs and
  • other employee functions, including measuring the effectiveness of such programs
  • f. Participate in workforce development activities, i.e., long range recruitment and retention
  • strategies.

Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.


Required Minimum Education:
  • Bachelors required.
  • Masters preferred.
    License(s) and Certification(s):

    PHR - Prof in Human Resources, SPHR - Sr Prof in Human Resources, SHRM-CP - SHRM Certified Professional, or SHRM-SCP - SHRM Sr Certified Professional is preferred.

    Required Minimum Experience:

    Minimum 7 years strong human resources experience in all functional areas of Human Resources, preferably in a healthcare setting, is required.

    Required Minimum Skills:

    • Proficiency in HR technology platforms (e.g Workday)
    • Strong reporting, analytical and project management skills
    • Exceptions communication and stakeholder management skills
    • Strategic mindset with the ability to influence and drive change
    • Strong problem-solving skills and decision-making abilities. This role can have supervisory responsibility for BHR staff and/or contractors
    • Expertise in operational efficiency and process improvement
    • Deep understanding of the HRBP operating model and its integration with COEs
    • Ability to navigate and lead organizational change in complex, matrixed environments
    • Collaborative leadership and the ability to build strong relationships across diverse teams

    Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

    Skills Required

    • Bachelor's degree
    • Master's degree
    • 7+ years of human resources experience across HR functional areas
    • Experience in healthcare setting
    • Proficiency in HR technology platforms (e.g., Workday)
    • Strong reporting, analytical and project management skills
    • Exceptional communication and stakeholder management skills
    • Strategic mindset with ability to influence and drive change
    • Strong problem-solving and decision-making abilities
    • Supervisory experience or ability to manage HR staff/contractors
    • Expertise in operational efficiency and process improvement
    • Deep understanding of the HRBP operating model and integration with COEs
    • Ability to lead organizational change in complex, matrixed environments
    • Collaborative leadership and relationship-building across diverse teams
    • PHR, SPHR, SHRM-CP, or SHRM-SCP certification

    Wellstar Health System Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wellstar Health System and has not been reviewed or approved by Wellstar Health System.

    • Healthcare Strength Healthcare coverage is positioned as comprehensive, with multiple medical plan options plus dental and vision offerings. Mental health support is also described as accessible, including no-cost therapy and psychiatry through a dedicated benefit.
    • Wellbeing & Lifestyle Benefits Wellbeing support appears broad, including on-site fitness centers, wellness coaching, and wellness incentives tied to HSA contributions and preventive programs. Convenience-style perks are also highlighted, such as concierge services and resources for child, elder, and pet care.
    • Retirement Support Retirement benefits include a 403(b) plan with an employer match and potential additional employer-funded contributions based on hours worked. Vesting rules are described clearly enough to set expectations for longer-tenured employees.

    Wellstar Health System Insights

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    The Company
    HQ: Marietta, GA
    25,000 Employees
    Year Founded: 1997

    What We Do

    At Wellstar Health System, our mission is to enhance the health and well-being of every person we serve. Nationally ranked and locally recognized for our high-quality care, inclusive culture, and exceptional doctors and caregivers, Wellstar is one of the largest and one of the most integrated healthcare systems in Georgia. Our specialists and primary care providers work in a multi-disciplinary environment with nearly 25,000 diverse team members throughout our 11 hospitals, 300 medical offices, outpatient centers, health parks, a pediatric center, nursing centers, hospice, and home care. We’re proud to be home to one of the busiest Emergency Departments in the state, as well as being the only system in Georgia operating multiple trauma centers. At a time when our industry is changing rapidly, Wellstar remains committed to exceeding patients’, and team members’ expectations, while transforming healthcare delivery. We stand behind our values to serve with compassion, pursue excellence, and honor every voice.

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