Director, Human Resources

Hilltop Holdings is seeking an SVP, Director of Human Resources to act as a trusted strategic advisor to business leaders while driving critical enterprise-wide HR initiatives. This role is responsible for leading talent, culture, leadership development, and Learning & Development programs across the organization, while also providing hands-on HR partnership and support to corporate functions. Reporting to the CHRO, the Director will work closely with HR Shared Services and other HR leaders to deliver impactful people strategies and will oversee a team of HR and Learning & Development professionals.

Responsibilities

• Essential Functions
• Drive strategy and execution for enterprise-wide HR initiatives including employee engagement survey, goal setting, performance reviews, succession planning, and other key initiatives. 
• Own and drive enterprise-wide people programs including culture, women’s diversity, intern, emerging professional and manager related programs. 
• Partner with the L&D team to own and drive the L&D function, including LMS. This position will be instrumental in driving an overall AI adoption and training program. 
• Provide leadership and coaching for a team of HR professionals including the L&D leader and team, an HRBP and a talent programs manager.
• Provide day to day HR support for all corporate shared services departments by partnering closely with department leaders and executives, executing on programs and initiatives, managing employee relations matters, being a culture steward, and providing overall HR support to drive the company’s growth vision.
• Partner closely with other HR Directors on enterprise-initiatives and HRBP coaching, alignment, and development finding the balance of driving consistency while also recognizing the unique needs of each business. 
• Serve as a key leader on the Hilltop Holdings HR team serving as a respected and trusted partner providing guidance, input, and influence when needed or appropriate. Serve as a culture steward for the overall HR team.
• Provide expert consultation and support in talent management practices including employee engagement, performance management, employee relations and strategic workforce planning.
• Partner with the HR Shared Services teams to plan and implement HR strategies that support business needs. Analyze and compile information and statistics and develop reports and recommendations for executive-level meetings and decision-making.
• Ensure that HR-related and employment practices follow federal and state laws, regulations and guidelines.
• Manage employee relations to address workplace issues. Reviews results of investigations and make recommendations to resolve general, harassment and discrimination complaints.
• Serve as a key partner for the CHRO.

Qualifications

• Bachelor's degree with significant coursework in human resources, psychology, business, public administration or related field OR equivalent professional-level HR experience with increasing responsibility levels (substituted on a year-for-year basis) required. Master’s degree preferred.
• Relevant industry accreditations and/or certifications such as SPHR or SHRM-SCP are preferred.
• Ten (10+) years of related professional-level experience in human resources or organizational development.
• Experience in the Financial Services industry (i.e. banking, broker-dealer, mortgage) is strongly preferred.
• Excellent knowledge of current human resources rules, regulations, laws, principles, practices and policies related to administration of all aspects of human resources (i.e., Employee Relations, Staffing, Compensation).
• Ability to provide strategic level consulting to business leaders and to influence senior executives on key human capital related needs or problems.
• Proven skills in conflict resolution/management and negotiating activities, with the ability to resolve complaints and business issues while maintaining superior composure.
• Skilled in investigating complaints.
• Ability to apply reasoning in conducting research and analysis of a variety of HR initiatives and topics.
• Ability to understand and interpret current company policies, practices and procedures and to provide recommendations to improve relevant company policies, practices and procedures as needed.
• Excellent verbal, written, and interpersonal communication skills with the ability to interact effectively at all levels across the organization and with external business partners as needed. Must also have refined professional presentation skills with the ability to present to C-level executives.
• Advanced computer skills, with strong experience in Microsoft Office suite as well as the ability to learn and use other work-related systems and applications such as the HRIS, Compensation system, Learning Management system, etc.
• Excellent time management and organizational skills with the ability to multi-task and work in a fast-paced, deadline-driven, and rapidly changing work environment.
• Must be self-motivated team player with strong attention to detail, high level of accountability, and the ability to work independently or with a team.
• Must have proven ability to manage a staff of professionals.

About Us

Founded in 1998 and headquartered in Dallas, Texas, Hilltop Holdings offers a diverse range of financial services through its three primary subsidiaries, PlainsCapital Bank, PrimeLending, and HilltopSecurities. PlainsCapital Bank is a leading commercial bank with locations throughout Texas. PrimeLending is a national mortgage provider focused on purchase mortgage originations. HilltopSecurities provides financial advisory, clearing, retail brokerage, and other investment banking services. Hilltop Holdings seeks to build the premier Texas-based diversified financial services holding company through acquisitions and organic growth. To learn more, please visit www.hilltop.com.

About the Team Hilltop Holdings’ Human Resources department is a dedicated and dynamic team committed to fostering a thriving work environment and empowering our employees to reach their fullest potential. With a deep understanding of the critical role people play in the success of any organization, we strive to attract, develop, and retain top talent. Our department is driven by a passion for excellence, professionalism, and a strong belief in the value of diversity and inclusion. We work closely with all levels of management and employees to provide comprehensive HR solutions, including recruitment, onboarding, training and development, performance management, benefits administration, and employee relations. We are strategic partners who actively contribute to the growth and success of the company. We take pride in creating a positive and inclusive work culture where every employee feels valued, supported, and motivated to achieve their goals.