Director, Human Resources Technology

HealthPartners is hiring a Director, Human Resources Technology. This position leads the strategy, governance and optimization of HealthPartners' HR technology across the organization. Reporting to the Vice President, HR Operations, the Director is the accountable business owner for HR systems, focused on standardizing processes, strengthening data integrity and controls, and applying automation and AI to improve the colleague experience.

The Director, HR Technology sets the strategy and roadmap for HR technology across HealthPartners and leads its governance and optimization. This role oversees core HR platforms, data and security controls, system integrations, vendor partnerships, and a high-performing HR systems team. Working closely with HR, Payroll, IT, and business leaders, the Director advances standardized processes, trusted reporting, self-service, automation, and AI to improve the colleague experience. The ideal candidate brings deep HR technology leadership experience, including Oracle Cloud HCM expertise in a large, complex organization.

The key components of this role are:

• HR technology strategy and governance
  • Develops and executes the HR technology roadmap aligned with organizational priorities.
  • Leads HR technology governance, including demand intake, prioritization, business cases and capacity planning.
  • Evaluates new capabilities, including Oracle quarterly releases, AI and automation, and recommends adoption based on value and risk.
  • Develops and manages the HR technology budget, including licensing, vendor services and capital requests.
• Platform ownership and optimization
  • Serves as accountable business owner for Oracle Cloud HCM, Cornerstone, HR/Payroll ServiceNow and related HR platforms.
  • Oversees configuration of business processes, workflows, approvals, notifications and security roles.
  • Owns release management, including impact assessment, regression testing and communication of changes.
  • Retires customizations and workarounds, and supports enterprise standardization of system based HR processes and organizational structures.
  • Ensures system readiness for annual cycles, including open enrollment, compensation and performance.
• Integrations, data and reporting
  • Owns the HCM side of integrations with internal partners and external vendors .
  • Establishes HR data governance, including data definitions, ownership, quality standards and audit routines.
  • Partners with analytics leaders to deliver trusted self-service reporting and workforce analytics.
• Security, compliance and controls
  • Owns HR, MSS and ESS role-based security design, access provisioning and periodic access reviews.
  • Ensures HR systems meet regulatory and internal audit requirements.
  • Maintains system documentation, controls, runbooks and business continuity plans, and serves as accountable owner for HR system audits.
• Team and vendor leadership
  • Builds, leads and develops a high-performing team with functional, technical and consultative skills, and defines roles, career paths and succession.
  • Sets service levels for incident and request resolution, and reports performance to HR leadership.
  • Manages implementation partners, managed-service providers and software vendors, including contracts, statements of work and performance.
  • Partners with IT on architecture review, change control and support models.

MINIMUM QUALIFICATIONS: 

• Education, Experience or Equivalent Combination:

  • Bachelor's degree in Human Resources, Business, Information Systems or a related field, or an equivalent combination of education and experience.

  • 10 years of progressive HRIS or HR technology experience, including two years of leadership experience. 

  • Three years of Oracle Cloud HCM experience in a large, complex organization.

     

• Knowledge, Skills, and Abilities:

• Knowledge of end-to-end HR processes and their dependencies on payroll and timekeeping.

• Knowledge of HR system integrations, security, data governance and regulatory requirements.

• Skill in managing vendors, contracts and technology budgets.

• Ability to translate business needs into system solutions and explain trade-offs to executives.

• Ability to lead teams, set priorities and drive adoption of change.

PREFERRED QUALIFICATIONS: 

• 3 years of direct people leadership of HR technology or HRIS professionals.
• Experience in a health system or other large, multi-entity employer.
• Experience deploying AI, automation or digital assistants in HR.
• Master's degree; Oracle HCM, PMP or Prosci certification.

*Job description rankings/percentages are intended to reflect normal averages over an extended period of time, and are subject to daily variances.  Quality and efficiency standards should at no time be compromised to meet the average expectations expressed above.  Job descriptions are subject to change to accommodate organization or department needs.

#LI-Hybrid

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.