Director Human Resources - Global AMS

Posted Yesterday
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Coppell, TX, USA
In-Office
Senior level
Transportation • Travel
The Role
Serve as the HR leader and strategic business partner for Global ATM Managed Services, advising senior leadership on people strategy, organizational design, talent, succession, workforce planning, transformation and readiness to scale globally. Drive organizational effectiveness, leadership development, and alignment of structure and operating model while leveraging HR centers of excellence and employee services for execution.
Summary Generated by Built In

Brinks Texas License #C00550

About Brink's:

The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries.

We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

The Brink’s Company (NYSE:BCO) is a trusted global leader in cash and valuables management, digital retail solutions, and ATM managed services, operating in more than 50 countries and serving customers across financial services, retail, government, and commercial sectors. With a heritage spanning over 160 years, Brink’s combines unmatched operational expertise with a strong focus on innovation, safety, and disciplined capital allocation.

The Director, HR Business Partner – Global AMS serves as the HR leader for the Global ATM Managed Services (AMS) business, partnering directly with senior AMS leadership to shape and deliver the people strategy in support of growth, service delivery, and operational performance.

This role is focused on strategic business partnership, organizational effectiveness, and workforce strategy, ensuring AMS is structured, resourced, and led to scale globally. The Director operates as a key advisor to the business, translating strategy into clear organizational and talent outcomes, while leveraging Employee Services and HR COEs for execution.

Key Responsibilities

HR Strategy & Business Partnership

  • Serve as the HR business partner to Global AMS, owning and driving the people strategy aligned to business goals, growth priorities, and service delivery outcomes
  • Partner with AMS leadership to shape decisions related to structure, talent, and operating model evolution
  • Act as a trusted advisor, bringing a point of view and influencing leadership on organizational and talent priorities

Organizational Design & Effectiveness

  • Lead organizational design efforts to ensure clarity in roles, accountability, and global ways of working
  • Drive improvements in team effectiveness, productivity, and scalability as AMS continues to grow
  • Align organizational structure with service delivery requirements and global consistency

Talent Strategy & Leadership Development

  • Lead talent reviews, succession planning, and leadership discussions across AMS
  • Define strategies to build capability in critical roles and strengthen leadership bench
  • Partner with leaders to accelerate development of key talent and address capability gaps

Transformation & Business Evolution

  • Partner with AMS leadership to embed transformation initiatives into the organization, including process, technology, and service model changes
  • Ensure organizational readiness and leader alignment to support new ways of working
  • Identify and address organizational and talent risks that could impact execution

Preferred Qualifications:

  • Experience serving as a lead HR Business Partner to a global business or function, with clear ownership of people strategy and organizational outcomes
  • Proven track record of influencing senior business leaders on organization design, talent strategy, and workforce decisions
  • Experience supporting operations-driven, service-based, or technology-enabled businesses, ideally in global or multi-market environments
  • Demonstrated impact in scaling organizations, including aligning structure, talent, and capabilities to support growth and service delivery
  • Experience operating in transformation environments, including embedding new ways of working, supporting business evolution, and managing change at scale
  • Strong capability in organizational design, workforce planning, and talent strategy, with the ability to translate business priorities into clear people actions
  • Experience working within a modern HR operating model, effectively leveraging COEs and shared/employee services without duplicating transactional work
  • Comfort navigating global complexity and matrixed environments, balancing enterprise alignment with business-specific needs
  • Strong analytical mindset, with experience using workforce data and insights to inform decisions on structure, performance, and investment
  • Bachelor’s degree required; advanced degree (MBA, Master’s in HR/OD, or related field) preferred

What’s Next? 

Thank you for considering applying for a job at Brink’s. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink’s. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.

Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink’s is also committed to providing a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Skills Required

  • Bachelor's degree
  • Advanced degree (MBA, Master's in HR/OD, or related)
  • Experience serving as a lead HR Business Partner to a global business or function
  • Proven track record influencing senior business leaders on organization design, talent strategy, and workforce decisions
  • Experience supporting operations-driven, service-based, or technology-enabled businesses in global or multi-market environments
  • Experience scaling organizations, aligning structure, talent, and capabilities to support growth and service delivery
  • Experience operating in transformation environments and managing change at scale
  • Strong capability in organizational design, workforce planning, and talent strategy
  • Experience working within a modern HR operating model leveraging COEs and shared/employee services
  • Comfort navigating global complexity and matrixed environments
  • Strong analytical mindset and experience using workforce data and insights to inform decisions

Brink’s Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brink’s and has not been reviewed or approved by Brink’s.

  • Healthcare Strength Medical plan options through national carriers (PPO and CDHP) with prescription coverage, plus dental and vision, provide broad core health coverage. HSA contributions and FSA options further support healthcare needs and choice.
  • Retirement Support A 401(k) with a company match and full vesting after two years offers structured retirement support. An ESPP with a purchase discount adds another savings pathway.
  • Flexible Benefits A wide set of voluntary programs (critical illness, accident, hospital indemnity, legal, pet, identity theft) and an EAP indicate flexible, choice-driven coverage. Multiple plan and account options enable tailoring to individual needs.

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The Company
Coppell, Texas
9,210 Employees
Year Founded: 1859

What We Do

Brink’s, Incorporated is the world’s premier provider of secure solutions – including global transportation and storage for high-value goods, currency and coin processing, smart safes, ATM services, security services and advanced technology – that deliver critical business intelligence, improved productivity and enhanced protection. Established in 1859, Brink’s employs over 59,900 employees and serves customers through a network of 1,100 facilities and 12,000 vehicles in more than 100 countries on six continents — an unrivaled global footprint that delivers incomparable security, efficiency and visibility across the logistics lifecycle.

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