The Role
The Director of Human Resources will lead HR functions across the Americas, managing employee relations, development, and compliance for Glean's operations while fostering a positive workplace culture.
Summary Generated by Built In
About Glean:
Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.
If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.About the Role:
Glean is looking for a strategic, passionate, and experienced Head of Human resources (Americas) to join our team. This role, reporting into our VP of People, will be responsible for leading our employee relations, learning & development, people operations, and associated core HR functions for Glean’s growing business across the U.S., Canada, and LatAm.
The Head of HR Human Resources (Americas) will be a pivotal player in our company's growth, responsible for leading People/HR related strategic and operational matters across the Americas region from our Headquarters in Palo Alto or San Francisco (4 days per week in office).
You will:
- Lead performance management, total rewards, compliance, employee relations and engagement, and professional development for all of Glean’s operations across the United States, Canada, and LATAM.
- Build and manage a team of exceptional HRBPs and People Operations professionals.
- Drive the development and implementation of HR strategies, policies, and programs that support the organization's goals and foster a positive and inclusive work environment.
- Partner with senior leadership to drive organizational effectiveness and maintain a culture of high performance.
- Provide guidance and support to managers and employees on employee relations matters, including conflict resolution, performance improvement, and disciplinary actions.
- Ensure compliance with employment laws and regulations.
- Benchmark and innovate processes that advance Glean’s culture and ensure a conductive work environment for peak employee performance and productivity.
- Actively coach leaders to embody organizational values and foster accountability, encouraging them to lead collaboratively across teams
- Exhibit exemplary leadership skills, acting as a leader of leaders, and fostering a culture of accountability, transparency, and high performance.
- Enable strong collaboration and communication between all employees, regardless of physical location, through the effective use of space and technologies.
About You:
- 10+ years of hands-on experience in the human resources field
- 5+ years of leadership experience in the human resources field
- Bachelor's Degree in Human Resource, Business, or related field
- Proven experience leading a People/HR team or function, with an established track record of delivering results.
- Ability to collaborate/influence C-suite as trusted advisor.
- Solid understanding of CA and US employment laws.
- The ability to be a strategic leader while remaining hands-on for the day to day implementation work.
- Deep and broad knowledge of People/HR processes such as workforce planning, performance management, talent reviews, and change management.
- Demonstrated success in fast paced, innovative technology organizations.
- Proven successful interpersonal skills, coaching and listening skills, and the ability to communicate within all levels of the organization.
- Excellent collaboration, problem solving, and organizational skills.
Compensation & Benefits
The standard base salary range for this position is $235,000 - $265,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
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The Company
What We Do
Glean searches across all your company’s apps to help you find exactly what you need and discover the things you should know.
🔍 AI-powered workplace search.
💡 Personalized results and knowledge discovery.
⚡ Easy to use, ready to go— right out of the box.
