1. Key Responsibilities
Operational Management
- Oversee day-to-day operations of hiring support, employee movement, and attrition administration.
- Ensure timely issuance of employment-related letters (offers, renewals, transfers, confirmations, resignations) and compliance with Bank policies and statutory requirements.
- Monitor data integrity in HR systems and coordinate with internal stakeholders for seamless data flow.
- Manage onboarding processes including medical checkups, documentation, and system access setup.
Compliance & Regulatory Oversight
- Ensure adherence to regulatory requirements and internal policies, including PDPA, BNM Guidelines and Policy and Securities Commission licensing requirements.
Stakeholder Engagement
- Liaise with internal teams (HR, Technology, Admin and other GHR units) and external parties (lawyers, financial institutions, panel clinics) to support HR processes.
- Handle employment screening requests from other financial institutions for former employees.
Team Leadership & Development
- Lead, coach, and motivate team members to deliver high-quality HR services.
- Identify training needs, allocate resources effectively, and foster a collaborative team environment.
- Drive performance improvement and ensure service reliability.
Continuous Improvement
- Recommend process enhancements to improve efficiency and compliance.
- Support regional initiatives and ensure seamless operations across borders.
Other Responsibilities
- Perform any other tasks assigned by management from time to time.
2. Key Dimension of Impact
Processing/issuance of various types of letters and updating of employment records related to hiring, movement, attritions – more than 100,000 transactions per year.
3. Qualifications
Bachelor's Degree or Professional Qualification in any discipline
4. Relevant Work Experience
5-10 years of experience in related HR functions in established companies
5. Required Competencies and Skills
Technical/Functional skills
- In-depth knowledge of Employment and other various statute.
- In depth understanding of the various Collective Agreements, (national unions and in house unions).
- Effective, hands on experience on the execution of HR policies.
- Sound knowledge of the HR system.
- Strong in MS Office skills including Word, Excel and PowerPoint
Personal skills (Soft Competencies [Core/Leadership])
- Strong presentation, negotiation and influencing skills
- Strong analytical and problem-solving skills, with attention to detail
- Strong project management skills
- Builds strong culture of excellent service and growth opportunities for CIMB Group to attract and retain top talents
- Good interpersonal skills, good industry knowledge and strong understanding of the jobs/requirements of the various positions in the Bank. Strong grasp of market practices and salary benchmarks in the industry.
About UsWith operations that span 15 different markets across the region, the opportunity to expand your experience, test your capabilities, and exhibit your resilience is ample. #teamCIMB is always keen to welcome the ones who are ready to make that very special difference – for themselves and the bank.
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What We Do
CIMB Group is a leading ASEAN universal bank, one of the largest Asian investment banks and one of the world's largest Islamic banks. We are headquartered in Kuala Lumpur, Malaysia and offer consumer banking, commercial banking, wholesale banking, Islamic banking, and asset management products and services. As the fifth largest banking group in ASEAN, we have over 36,000 staff in 16 locations across ASEAN, Asia and beyond. CIMB Bank and CIMB Islamic Bank are members of PIDM.
