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The Director will play a critical role in advancing BMC’s HR technology strategy by optimizing Workday functionality, establishing standardized and scalable HRIS processes, and ensuring seamless integration across systems. This leader will drive team effectiveness, lead through transformation, and partner closely with HR, Finance, and Operations, to deliver high-impact, user-centered solutions.
ESSENTIAL RESPONSIBILITIES / DUTIES:
HRIS Strategy & Systems Leadership
- Define and execute a comprehensive HRIS strategy aligned with BMC’s organizational and HR priorities
- Lead ongoing optimization and enhancement of Workday, ensuring full utilization of system capabilities
- Oversee UKG workforce management systems, ensuring alignment with operational needs and compliance requirements
- Ensure seamless integration and data flow across HR systems and enterprise platforms
Workday Optimization & Governance
- Establish governance models, standards, and best practices for Workday configuration, security, and releases
- Lead prioritization and execution of system enhancements, upgrades, and new module implementations
- Partner with functional HR leaders to continuously improve user experience and system adoption
- Ensure data integrity, security, and compliance across all HRIS platforms
HRIS Operations & Process Standardization
- Design and implement standardized HRIS workflows, processes, and service delivery models across the enterprise
- Partner with HR Centers of Expertise (COEs) and business leaders to define clear, consistent processes supported by technology
- Drive continuous improvement initiatives to enhance efficiency, reduce manual work, and improve data quality
Team Leadership & Organizational Design
- Lead, develop, and structure a high-performing team of eleven HRIS professionals.
- Align team roles, responsibilities, and capabilities to operate at optimal capacity and scalability
- Foster a culture of accountability, innovation, and collaboration
- Build capabilities in system configuration, reporting, analytics, and project delivery
Change Leadership & Transformation
- Lead HRIS-related transformation initiatives, including system enhancements, process redesign, and adoption efforts
- Develop and execute change management strategies to ensure successful implementation and sustained adoption
- Serve as a key advisor to HR and business leaders during periods of change, ensuring alignment and clarity
Partnership with Human Resources
- Collaborate closely to align HR technology with enterprise architecture, security, and infrastructure standards
- Ensure effective governance, prioritization, and delivery of HRIS-related projects and integrations
- Partner on system performance, upgrades, and issue resolution
Project & Portfolio Management
- Lead a portfolio of HRIS projects, ensuring disciplined project management, prioritization, and execution
- Establish clear roadmaps, timelines, and success metrics for HR technology initiatives
- Balance strategic initiatives with operational demands
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required)
Job Requirements
REQUIRED EDUCATION AND EXPERIENCE:
Required
- Bachelor’s degree in information systems, Human Resources, Business Administration, or related field
- 10+ years of progressive HRIS or HR technology experience, including leadership of teams and complex systems
- Deep expertise in Workday (optimization, and governance)
- Experience with UKG (or similar workforce management systems)
- Demonstrated success leading large-scale system optimization and transformation initiatives
- Strong project management and process design experience
- Proven ability to lead through change in complex, matrixed environments
PREFERRED EDUCATION AND EXPERIENCE
Preferred
- Experience in healthcare or academic medical center environments
- Familiarity with HR analytics tools and data visualization platforms
- Relevant certifications (e.g., Workday certifications, PMP, Agile)
CERTIFICATIONS, LICENSES, REGISTRATIONS REQUIRED
N/A
CERTIFICATIONS, LICENSES, REGISTRATIONS PREFERRED
N/A
KNOWLEDGE, SKILLS & ABILITIES (KSAs)
Key Competencies
- Systems thinking and enterprise mindset
- Strategic planning and execution
- Change leadership and influence
- Strong collaboration and stakeholder engagement
- Analytical and data-driven decision making
- Operational excellence and process optimization
Compensation Range:
$122,000.00- $177,000.00This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
Skills Required
- Bachelor's degree in information systems, Human Resources, Business Administration, or a related field
- 10+ years of progressive HRIS or HR technology experience, including leadership of teams and complex systems
- Deep expertise in Workday optimization and governance
- Experience with UKG or similar workforce management systems
- Demonstrated success leading large-scale system optimization and transformation initiatives
- Strong project management and process design experience
- Proven ability to lead through change in complex, matrixed environments
- Experience in healthcare or academic medical center environments
- Familiarity with HR analytics tools and data visualization platforms
- Relevant certifications, such as Workday certifications, PMP, or Agile
Boston Medical Center (BMC) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Boston Medical Center (BMC) and has not been reviewed or approved by Boston Medical Center (BMC).
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Pay Growth & Progression — Recent union agreements delivered significant raises for nurses and many non‑RN groups, lifting pay levels in those cohorts. Feedback suggests these structured increases improved satisfaction for roles covered by the contracts.
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Affordable Benefits — An option for a no‑premium medical plan, strong pharmacy discounts, and low‑cost same‑day care position healthcare as cost‑effective. Additional programs like diabetes support and coaching further reduce out‑of‑pocket burden.
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Leave & Time Off Breadth — Full‑time staff receive a large PTO bank that grows over time and extended parental leave for birth or adoption. Colleagues also have access to emergency child and elder care supports and childcare discounts.
Boston Medical Center (BMC) Insights
What We Do
Boston Medical Center, located in Boston’s historic South End, is a private, not-for-profit, 567-bed, academic medical center and the primary teaching affiliate for Boston University School of Medicine. Recognized for its high-quality, nationally ranked and comprehensive medical care for the entire family, patients have access to the most current treatment and advancements at BMC. BMC physicians lead the way in pioneering new therapies that impact the care of patients locally and worldwide. In 2013, BMC made the decision to invest in a four-year campus redesign that includes additions to buildings, upgrades to existing structures, and an expansion of the Emergency Department. Once completed, the redesign will provide clinical workspaces with state-of-the-art facilities and equipment to solve BMC's most pressing care delivery needs. Already complete, the hospital’s Shapiro Center is Boston’s newest outpatient care facility and features a quarter-million square feet of clinic space, key support services, one of the region’s most technologically advanced pharmacies, and a bright, spacious café. Housed in a facility that provides world-class, patient-centered care at every visit, BMC doctors are among the best in their field. Many are recognized annually as “Top Doctors” in their medical and surgical specialties by publications such as U.S. News & World Report and Boston magazine. Boston Medical Center is also the largest safety net hospital in New England and extends into the community as a founding partner of Boston HealthNet, a network of 15 community health centers throughout Boston serving more than a quarter million people annually. No matter whom you meet at BMC, all are committed to providing every patient and family member with the highest quality of care, respect, warmth and compassion.
