Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
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Job Description
Come join the Office of the CDIO team and be a part of Digital Technology (DT) transformation. In this role, you'll contribute to the development and execution of the People Strategy for the Digital Technology. This is an opportunity to contribute to a future thinking, fun and collaborative team that is driving a thoughtful people strategy at company focused on ensuring our employees have the career of their lifetime!!
Your first job will be to partner closely with the DT leaders, our Global People Team and the DT People Team to deliver on ServiceNow's People Pact. HRBPs in DT must be data informed, action oriented, inspired to win as a team and deliver against the DT business strategy. We look for people leaders who are passionate about enabling our employees, teams and leaders each day. To build a successful partnership, you will need to bring your own thought leadership and be motivated to build solutions with clients at the VP and SVP level. The candidate for this role will have prior HRBP experience in organization design, capability building, career ladders, compensation programs, performance reviews, calibrations, and secession planning.
You will be part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true.
What you get to do in this role:
• Understands the overall business direction and impact of people decisions in order to influence the right business choices to fulfill business objectives. Contributes to the development and delivery of the BU business plans and contributes to the scoping of key business initiatives.
• Contributes to business growth by applying a long-term vision and translating business needs to strategic people needs across the talent, leadership development, change and culture agenda; develops business unit People strategy and strategic (3-5 year) people plan to support the achievement of business goals (integrating DT People Strategy, Global Talent strategy & BU strategy).
• Partners with the Business Unit leader and acts as a trusted advisor providing strategic insight to the future direction of the BU, senior level people topics and contributes to organization design and development initiatives that drive the organizational effectiveness of the business unit.
• Acts as the voice of the business in the HR function and partners / contracts with People Partners, COEs (centers of excellence), and Ops to ensure business needs are represented and that fit for purpose HR solutions are developed and deployed for key business needs. Serves as the single point of contact for Sr Business Leaders within the Business Unit and works collaboratively with HR experts and People Services to ensure the effective fulfillment of business needs and overall effectiveness of the HR function.
• Acts as key strategic HR lead, consultant, and coach to Senior business leaders to enable the development of their people leadership capabilities and maximise their impact on people and engagement as well as providing strategic insight on people related topics.
• Uses and analyzes data and trends to inform guidance to business leadership and to measure success: learn, iterate, and improve; analyze trends and develop proactive actions.

• Provides strategic advice on:
• Strategic workforce planning
• Calibration and succession planning
• Organization design, change management, and culture
• Leadership and team development
• Relevant workforce trends which will impact the BU

Qualifications
To be successful in this role you have:
• Experience in direct client support and management coaching experience as well as team development/management
• Experience partnering with engineering, product, design and information technology a plus
• Outstanding interpersonal and communication skills, including problem solving, collaboration and relationship building
• Ability to thrive in an unstructured environment and work independently in an ambiguous, high growth, fast-paced environment
• Ability to manage multiple complex issues and prioritize projects concurrently
• Ability to excel at all levels of the HR "stack" - strategic, operational, and tactical
• Credibility and integrity in communications to ensure information flows both upward and downward
• Confidence to challenge respectfully to influence business decisions
JV22
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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