The Role
As Director of HR, lead global people strategy, manage HR operations, develop talent frameworks, and foster a high-performance culture across various regions.
Summary Generated by Built In
Take the clearer route to smart career growth.
At clearer.io, we’re reimagining eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. Our mission is simple but powerful: empower our partners with tools that streamline their operations, build trust, and drive sustainable growth. We’re not just a technology company—we’re here to make ecommerce smarter, simpler, and more impactful, delivering solutions that inspire confidence and create real results.
If you’re ready to cut through the noise and focus on what really matters in a fast-moving ecommerce landscape, clearer.io is where you can grow, lead, and shape the future of online retail. Join us, and help make ecommerce clearer, more efficient, and more rewarding for everyone.
Your Impact:
As our new Director of HR, you’ll be at the heart of our global growth - leading our People strategy across the UK, US, Germany, Vietnam, and beyond. Based full-time in our Leicester city centre office, you’ll be a key member of our executive team, partnering directly with the CEO to build a human-first, high-performance culture. You’ll guide and scale every aspect of HR - from operations to culture - supported by a skilled People team: This is a high-impact, hands-on leadership role, perfect for someone who thrives on strategy, action, and global collaboration.
What you’ll do:
- People Strategy & Leadership
- Act as the voice of People on the executive team - shaping and delivering a global People strategy that aligns with our mission and growth.
- Lead all core HR functions, including operations, compliance, performance, and employee relations
- Partner with leaders across the business the business to strengthen culture, boosts engagement, and drives real results
- Build a high-performing People function that balances smart scalability with a human approach
- Talent and Growth
- Lead global hiring strategies, ensuring we attract and retain exceptional talent
- Design and implement career pathways, performance frameworks, and growth plans that unlock potential across every level
- Champion our learning and development agenda, expanding programs and driving adoption of our LMS
- Build manager capability through targeted training and succession planning tools
- Culture & Engagement
- Build global engagement programs that resonate locally, across cultures, languages, and work styles
- Support collaboration and connection across time zones and regions - remote, hybrid, or in-office arrangements
- Strengthen how we listen, grow, and lead — through clear feedback loops, meaningful initiatives, and intentional recognition
- Embed a culture of accountability, transparency, inclusion, and performance
- Operations & Compliance
- Own global HR systems, payroll, benefits, and compliance - for both employees and contractors
- Ensure accurate data, strong reporting, and readiness for audit across all markets
- Develop clear, compliant policies and provide strategic guidance on employee relations and risk
- Leicester Site Leadership
- Serve as a senior leader in our UK headquarters, one of our largest and most collaborative offices.
- Foster cross-functional connection and champion the local employee experience
- Oversee the office environment, ensuring it remains a great place to work - every day
What You’ll Bring:
- 10+ years of progressive HR experience in global, high-growth environments - ideally Saas, ecommerce, or tech
- At least 3–5 years in a senior HR leadership role, influencing executive team exposure and strategic influence decision-making and shaping people strategy at scale
- CIPD Level 7 qualified or equivalent experience, with expertise in global HR strategy and operations
- Strong working knowledge of UK employment law and confidence navigating multi-country compliance and employee relations
- A people-first leadership style that balances strategic thinking with operational excellence
Why clearer.io?
- We believe in making things simpler - for our customers, and for each other. That means clarity, purpose, and progress guide everything we do.
- Customers at the heart: We obsess over their needs so we can grow together
- Purposeful progress: We don’t settle. We take initiative and embrace bold thinking.
- Endless innovation: We refine, improve, and take meaningful action
- Always open: We build trust through transparency and globally collaboration
Clear Benefits:
- Private Medical Insurance
- A vibrant office in Leicester city centre
- Global exposure and meaningful executive ownership
- A change to help shape the future of a scaling tech company
- We’re here to make things clearer - in ecommerce and in employee experience. If that sounds like your kind of role, we’d love to hear from you.
Am I A Good Fit?
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The Company
What We Do
At Clearer.io, we’re on a mission to simplify and supercharge ecommerce success. Formerly known as AppHub, we’ve evolved our identity to better reflect our commitment to clear, fast, and impactful solutions for growing online businesses.
We provide cutting-edge tools designed to optimize the entire shopping journey, from customer acquisition to conversion and beyond. By empowering ecommerce brands with user-friendly technology, actionable insights, and dedicated support, we help businesses streamline their operations and grow with confidence.
Our vision is straightforward: make ecommerce tools that are powerful yet simple, flexible yet reliable. We’re here to make things clearer—so businesses can focus on what they do best: delivering great products and experiences to their customers.
Let’s build a brighter future for ecommerce, together
