Director, HR

Posted Yesterday
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Middleton, WI, USA
Hybrid
Expert/Leader
Software • Industrial
Software for the Building Industry
The Role
Lead the HR function for a fast-growing, remote-first software company: manage and coach the HR team, drive talent acquisition and employer branding, build HR tech and data-driven processes, design compensation and benefits, enforce multi-state and global HR policy, and run performance, engagement, and development programs while supporting hands-on operational tasks.
Summary Generated by Built In

Paradigm is a software company transforming the way that the residential, construction & building product industries operate across the globe. We are looking for a Director, HR to be part of revolutionizing these industries. We are building the future with modern software engineering, agent-assisted systems, and mobile-first experiences. We are powered by our parent company, Builders FirstSource (NYSE: BLDR): a Fortune 300 company with over $23 billion in revenue and more than 29,000 employees across 550+ locations, BFS is redefining construction through data, digital infrastructure, and AI-powered innovation.

What You Will Do:

  • Manage and coach the HR team and advise managers and executives on complex personnel issues and conflict resolution.

  • Lead the execution and continuous improvement of talent, engagement, and development programs that support organizational growth and culture.

  • Partner with the Digital Leadership Team, Division/Department Leaders, and Finance in an agile environment to provide strategic input on hiring roadmaps, compensation philosophy, and org design.

  • Oversee the full recruitment lifecycle. Build a strong employer brand to attract top talent globally and use data-driven processes to reduce bias.

  • Drive engagement and retention through strong performance management, feedback loops, and career development (L&D) pathways.

  • Build and maintain the HR tech stack (HRIS, ATS, Payroll) to automate administrative work, ensure data accuracy, and scale People workflows.

  • Design competitive, market-aligned compensation and benefits packages (equity, remote perks) across geographies; support budgeting and forecasting for these programs.

  • Enforce and collaborate with the VP of HR to set HR policy across multi-state and global operations, including employment law, worker classification, and risk assessment.

  • We are a scrappy HR dept. If coffee needs to be made-we do it. If furniture needs to be moved-we step up. You must be willing to help out with some random, outside of the traditional role duties as they arise.

What You Need to Succeed:

  • Bachelor’s degree in Human Resources or a related field or equivalent experience.

  • 12+ years of experience in HR or People Operations, including 5+ years in a leadership role. Preferred experience in tech.

  • Skilled in managing a distributed workforce; strong grasp of US employment law and familiarity with international hiring via EOR models (e.g., Deel) and Canada is preferred.

  • Demonstrated experience designing performance cycles (e.g. OKRs, 360 reviews) and handling employee relations with both empathy and firmness.

  • Extensive experience with modern HR tools and using people data to inform decisions.

  • Excellent written and verbal communication skills, critical for sustaining culture and transparency in a remote-first org.

  • High emotional intelligence, with a track record as a confidant to employees and a strategic advisor to executive leadership.

  • Comfortable operating at every level of the organization, from strategic planning to hands-on execution.

Ready to Join? Apply now at myparadigm.com/careers/

Skills Required

  • Bachelor's degree in Human Resources or related field or equivalent experience
  • 12+ years of experience in HR or People Operations, including 5+ years in a leadership role
  • Skilled in managing a distributed workforce
  • Strong grasp of US employment law
  • Familiarity with international hiring via EOR models (e.g., Deel) and Canada
  • Preferred experience in tech
  • Demonstrated experience designing performance cycles (e.g., OKRs, 360 reviews) and handling employee relations
  • Extensive experience with modern HR tools and using people data to inform decisions
  • Experience building and maintaining HR tech stack (HRIS, ATS, Payroll)
  • Experience designing competitive, market-aligned compensation and benefits across geographies and supporting budgeting/forecasting
  • Excellent written and verbal communication skills
  • High emotional intelligence and ability to act as confidant to employees and strategic advisor to executives
  • Comfortable operating at every level from strategic planning to hands-on execution

Paradigm (myparadigm.com) Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Paradigm (myparadigm.com) and has not been reviewed or approved by Paradigm (myparadigm.com).

  • Healthcare Strength Health insurance is called out positively with comprehensive options across medical (Dean Health Plan and UnitedHealthcare), dental (Delta Dental), and vision (EyeMed), plus FSA/HSA accounts. These elements are characterized as solid and competitive for a mid-sized firm.
  • Leave & Time Off Breadth PTO with 10 paid holidays and two Mental Health Days, plus paid parental leave (six weeks), provide meaningful time-off support. A flexible work environment and remote/hybrid options reinforce work–life balance as a major plus.
  • Wellbeing & Lifestyle Benefits An EAP, small office/tech and learning stipends, recognition programs, pet insurance discounts, daycare discounts, and snacks complement the core package. Flexibility and supportive culture further bolster everyday wellbeing.

Paradigm (myparadigm.com) Insights

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The Company
HQ: Arlington, VA
654 Employees
Year Founded: 1999

What We Do

Paradigm is a technology company providing SaaS solutions specifically tailored for the building industry. Our customers include homebuilders, renovation contractors, lumberyards, dealers, distributors, retailers, and manufacturers. Paradigm’s software solutions help organizations throughout the supply chain boost sales, reduce costs, and become more competitive. Careers At Paradigm, it’s our people who make us stand out. Discover our energetic and entrepreneurial atmosphere! Here, you can learn, grow, and let your skills shine. We offer great benefits like paid time off, holidays, health and dental insurance, competitive salaries, a 401k plan, life insurance, opportunities for advancement, and more. If you're looking for an innovative company to grow with, check out our website: myparadigm.com/careers. 🚀 Join us and be part of something amazing! 

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