Director, HR Business Partner (IT Services / Tech Industry)

Our client is a leading global technology consulting and digital solutions provider, empowering a vast client base to thrive in an interconnected world. They are dedicated to accelerating digital transformation through advanced platforms, facilitating their clients' journeys in mobile, social, analytics, IoT, and cloud technologies.

This rapidly growing enterprise boasts a substantial global presence with a large professional workforce spanning five continents, consistently delivering innovative solutions to an international clientele.

The Group holds a prominent position across key industries that fuel economic growth, including leadership in the construction, financial, and technology sectors.

We are currently searching for a Director, HR Business Partner (IT Services / Tech Industry):

Responsibilities

• Lead the HR Business Partner function for the IT Services or Tech Industry sector, aligning HR strategies with business objectives.
• Drive talent demand and service fulfillment initiatives, ensuring the acquisition, development, and retention of top-tier IT talent.
• Provide strategic HR guidance and support to senior leadership on organizational design, workforce planning, and talent management.
• Oversee the development and implementation of HR programs and policies that foster a high-performance culture and employee engagement.
• Act as a key liaison between business leaders and HR centers of excellence, ensuring seamless HR service delivery.
• Champion diversity, equity, and inclusion initiatives within the organization.
• Utilize HR analytics and data to drive informed decision-making and measure the effectiveness of HR programs.
• Collaborate with global teams to ensure consistent HR practices and foster a cohesive international work environment.

Requirements

• 14 to +20 years of progressive experience in Human Resources, with a significant portion in an HR Business Partner role within the IT Services or Tech Industry.
• Demonstrated experience as an HR Business Partner or HR Director specifically within the IT industry or a technology-focused company, with specific examples of companies or projects.
• Proven ability to contribute to talent demand and service fulfillment initiatives, including concrete examples of actions taken and outcomes achieved.
• Experience leading HR initiatives across different global regions or working for global companies.
• Experience managing headcount (direct and indirect reports) and leading a team within an HR function.
• Experience with specific HR areas such as Employee Relations, Compensation & Benefits, Collective Bargaining Agreements (CBA) & Union matters, or M&A related to rebadging/litigation in an IT Services or Tech environment.
• Practical experience with HR aspects concerning Time & Materials (T&M) or Fixed Price projects, overtime, severance processes, social security, expatriate management, or nationality-based workforce considerations within an IT Services context.
• Strong understanding of HR best practices, labor laws, and industry trends.
• Excellent communication, interpersonal, and leadership skills.
• Ability to influence and build strong relationships at all levels of the organization.
• Residing locally in Mexico City.

Languages

• Advanced Oral English.
• Native Spanish.
• Basic to Intermediate Portuguese.

Note:

• Hybrid.



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• Extensive HR Business Partner Experience: Proven total professional experience in Human Resources, with a significant portion in an HR Business Partner role, specifically within the IT Services or Tech Industry. Candidates should have 13 to 20 years of progressive experience.
• IT Services / Tech Industry Expertise: Demonstrated experience as an HR Business Partner or HR Director specifically within the IT industry or a technology-focused company, with specific examples of companies or projects.
• Talent Demand & Service Fulfillment Acumen: Proven ability to contribute to talent demand and service fulfillment initiatives, including concrete examples of actions taken and outcomes achieved.
• HR Functional Leadership & Management: Experience managing headcount (direct and indirect reports) and leading a team within an HR function, including outlining the manager's designation/hierarchy in previous roles.
• Global HR Leadership: Experience leading HR initiatives across different global regions or working for global companies, including primary and secondary country/region responsibilities, and experience with associated challenges.
• Specialized HR Domain Expertise: Experience with specific HR areas such as Employee Relations, Compensation & Benefits, Collective Bargaining Agreements (CBA) & Union matters, or M&A related to rebadging/litigation in an IT Services or Tech environment.
• IT Services HR Operational Exposure: Practical experience with HR aspects concerning Time & Materials (T&M) or Fixed Price projects, overtime, severance processes, social security, expatriate management, or nationality-based workforce considerations within an IT Services context.
• Language Proficiency: Advanced Oral English and Native Spanish proficiency.
• Location: Currently residing in Mexico City and comfortable with a hybrid work arrangement.