Director, Hospitality Events

Posted 5 Days Ago
Be an Early Applicant
2 Locations
In-Office
Senior level
Retail • Design • Hospitality
The Role
Leads private event strategy, sales, client relationships, vendor partnerships, booking, financial tracking, and on-site execution across a regional portfolio of luxury hospitality venues. Collaborates with hospitality, gallery, design, and home office teams to deliver high-end guest experiences, manage event operations, mentor location leaders, and grow revenue.
Summary Generated by Built In

With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.

 

RH is seeking a Director, Hospitality Events to champion the growth of our events business at RH. This strategic, hands-on leader will shape extraordinary guest experiences by cultivating meaningful relationships, expanding brand awareness, and overseeing every detail of the event journey—from inquiry to execution. In close collaboration with our Hospitality, Gallery, Design, and Home Office Leadership Teams, this role will help position RH as a premier destination for high-profile gatherings, delivering unforgettable moments that reflect RH’s commitment to excellence in design, service, and hospitality.


YOUR RESPONSIBILITIES

  • Drive the full lifecycle of the event experience—owning event strategy, guest engagement, and execution across all private events
  • Cultivate a strong pipeline of event clients through proactive outreach, partnership development, and community engagement
  • Partner cross-functionally with Home Office, Hospitality, and Gallery teams to ensure operational alignment and seamless delivery of events at RH locations
  • Direct on-site setup and lead the run-of-show for large scale ensuring exceptional execution and alignment with RH standards
  • Oversee event timelines, production schedules, and task coordination, ensuring every detail is planned with precision
  • Guide the booking process, including proposals, pricing discussions, food and beverage coordination, and internal communication
  • Negotiate vendor contracts and manage relationships to ensure elevated service, reliability, and brand alignment
  • Cultivate a high-performance culture of luxury hospitality across teams, operationalizing the RH brand vision to consistently deliver world-class, bespoke guest experiences
  • Direct event calendars, contracts, event orders, financial paperwork, and post-event reporting with accuracy and attention to detail
  • Champion financial accountability and operational excellence across the region by mentoring location leaders, optimizing revenue-tracking systems, and driving the execution of localized strategic goals

 

OUR REQUIREMENTS

  • 5+ years of progressive experience in private event sales and execution, preferably in luxury hospitality or fine dining environments
  • Proven success in developing high-end events and nurturing long-term client relationships
  • Strategic thinker with the ability to build partnerships, identify new opportunities, and elevate brand presence
  • Hands-on approach to event execution, with a deep commitment to guest satisfaction and service excellence
  • Knowledge of the local market landscape and competitive set
  • Experience with event management systems such as Tripleseat or similar platforms is preferred
  • Sophisticated communication skills and a polished, guest-facing presence
  • Proficiency in Microsoft, Adobe, and Google Suite applications
  • Willingness to travel regularly across the RH Restaurant portfolio

PHYSICAL REQUIREMENTS

  • Frequently moving and lifting items up to 25 kg while utilizing appropriate equipment and following safety guidelines
  • Frequent working on feet for extended periods during event setup and execution
  • Flexibility to work evenings, weekends, and holidays based on event schedules
  • Navigate indoor and outdoor event spaces, including staircases or uneven terrain, as required for venue preparation
About UsRH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

Skills Required

  • 5+ years of progressive experience in private event sales and execution
  • Experience in luxury hospitality or fine dining environments
  • Success developing high-end events and nurturing long-term client relationships
  • Ability to build partnerships, identify opportunities, and elevate brand presence
  • Hands-on event execution experience and commitment to guest satisfaction
  • Knowledge of the local market landscape and competitive set
  • Experience with Tripleseat or similar event management systems
  • Sophisticated communication skills and polished guest-facing presence
  • Proficiency in Microsoft, Adobe, and Google Suite applications
  • Ability to move and lift items up to 25 kg using appropriate equipment
  • Availability to work evenings, weekends, and holidays based on event schedules

RH Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RH and has not been reviewed or approved by RH.

  • Wellbeing & Lifestyle Benefits — Official materials highlight an Employee Assistance Program, Headspace access, Care.com, Peloton app perks, and meaningful product and restaurant discounts. Feedback suggests these lifestyle benefits add tangible day-to-day value alongside the core package.
  • Flexible Benefits — RH lists HSA/FSA options, pre-tax commuter benefits, earned wage access, and financial planning resources, offering choice and financial flexibility. Feedback suggests this breadth helps some team members tailor benefits to individual needs.
  • Leave & Time Off Breadth — PTO is included and publicly highlighted, and feedback suggests many view the policy as solid even if usage can depend on scheduling and role. This provides structured time away within a standard retail/hospitality package.

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The Company
6,560 Employees
Year Founded: 1979

What We Do

RH is a luxury lifestyle brand specializing in high-end home furnishings and interior design. The company operates a global network of galleries, outlets, and restaurants, offering an integrated experience that combines luxury home decor with high-end hospitality and interior design services.

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