Director, Head of Quality Operations

Posted Yesterday
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Boston, MA, USA
Hybrid
177K-278K Annually
Expert/Leader
Healthtech • Software • Analytics • Biotech • Pharmaceutical • Manufacturing
Takeda exists to create better health for people, brighter future for the world.
The Role
Leads global Clinical Pharmacology and Pharmacometrics Quality operations, strategy execution, transformation, organizational effectiveness, digitalization, AI adoption, governance, performance management, budgeting, workforce planning, vendor investments, and change management. Partners with senior leadership to manage strategic initiatives, improve operational excellence, build capabilities, and sustain a high-performing organization across R&D and Global Quality.
Summary Generated by Built In

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Job Description

About the Role

As the Director, Head of Quality Operations, you will play a pivotal leadership role in shaping the future of Clinical Pharmacology and Pharmacometrics Quality (CPMQ). You will partner closely with the Head of CPMQ and the CPMQ Leadership Team to drive strategy execution, organizational effectiveness, operational excellence, and business performance across a global organization. In this highly visible role, you will lead transformation initiatives, advance digitalization and AI adoption, and strengthen the capabilities, processes, and culture that enable CPMQ to thrive. You will champion innovative ways of working, foster a collaborative and inclusive environment, and ensure the organization is positioned to meet evolving business needs while delivering sustainable impact across R&D and Global Quality.

How You Will Contribute
  • Partner with the Head of CPMQ and Leadership Team to develop, implement, and continuously evolve CPMQ strategy, priorities, and organizational capabilities
  • Lead strategic transformation initiatives that drive operational excellence, organizational effectiveness, digitalization, AI adoption, and continuous improvement
  • Oversee the CPMQ portfolio of strategic initiatives and cross-functional projects, ensuring alignment, execution, risk management, and delivery of business objectives
  • Drive governance and business operations through performance management, organizational metrics, leadership reviews, operational planning, and management reporting
  • Establish and monitor key performance indicators to support data-driven decision-making and organizational effectiveness
  • Identify, prioritize, and implement digital, automation, analytics, and AI-enabled solutions that improve efficiency, effectiveness, and employee experience
  • Lead organizational change management efforts, including communications, stakeholder engagement, adoption strategies, and leadership alignment
  • Foster a high-performing, collaborative, and inclusive culture that supports employee engagement, development, and innovation
  • Provide leadership for budget planning, forecasting, workforce planning, resource allocation, capacity management, and financial stewardship
  • Manage investment prioritization and vendor expenditures to support strategic and operational goals
  • Lead the CPMQ Operations and Administration function, ensuring effective business support, knowledge management, organizational planning, and leadership team operations
  • Build and sustain a future-ready organization through leadership development, talent strategies, and continuous capability enhancement
Skills and Qualifications
  • Bachelor's degree in Business, Life Sciences, Healthcare, Engineering, or a related field
  • 10+ years of progressive leadership experience within pharmaceutical, biotechnology, healthcare, or other complex global organizations
  • Demonstrated experience leading business transformation, organizational effectiveness, operational excellence, and large-scale change initiatives
  • Proven success developing and executing strategic plans and managing portfolios of complex, cross-functional programs and projects
  • Experience overseeing budgets, financial planning, resource management, workforce planning, and organizational investments
  • Experience leading digital transformation initiatives, including process optimization, automation, data analytics, and AI-enabled solutions
  • Excellent written and verbal communication skills with the ability to influence stakeholders at all levels of the organization
  • Strong strategic thinking, business acumen, and the ability to translate vision into measurable outcomes
  • Proven ability to drive execution through collaboration, influence, and effective stakeholder management
  • Fluency in written and spoken English

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. 

For Location:

Boston, MA

U.S. Base Salary Range:

$177,000.00 - $278,080.00

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. 


For information about our benefits, please click here.


EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

LocationsBoston, MA

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time

Job Exempt

Yes

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Skills Required

  • Bachelor's degree in Business, Life Sciences, Healthcare, Engineering, or a related field
  • 10+ years of progressive leadership experience within pharmaceutical, biotechnology, healthcare, or other complex global organizations
  • Experience leading business transformation, organizational effectiveness, operational excellence, and large-scale change initiatives
  • Experience developing and executing strategic plans and managing portfolios of complex, cross-functional programs and projects
  • Experience overseeing budgets, financial planning, resource management, workforce planning, and organizational investments
  • Experience leading digital transformation initiatives, including process optimization, automation, data analytics, and AI-enabled solutions
  • Excellent written and verbal communication skills with the ability to influence stakeholders at all levels
  • Strong strategic thinking and business acumen, with the ability to translate vision into measurable outcomes
  • Proven ability to drive execution through collaboration, influence, and effective stakeholder management
  • Fluency in written and spoken English

Takeda Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Takeda and has not been reviewed or approved by Takeda.

  • Retirement Support — Employer-funded retirement is described as notably strong, combining a dollar-for-dollar 401(k) match with an additional company contribution that scales with age and service. Access to an employee stock purchase plan further supports long-term wealth building.
  • Parental & Family Support — Paid bonding leave for all parents, substantial adoption/surrogacy reimbursement, and robust caregiver resources (backup care and Maven family-forming support) are emphasized as core strengths. These offerings create a comprehensive safety net for a range of family situations.
  • Healthcare Strength — Multiple medical plan options (nationwide PPO/HSA and regional HMOs), employer HSA funding, and integrated mental-health and well-being programs signal depth in coverage. Preventive care is covered in-network, and plan choices by state expand access.

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The Company
HQ: Cambridge, MA
50,000 Employees
Year Founded: 1781

What We Do

For over 240 years, Takeda’s propensity to evolve has driven the next generation of innovation, and as a future-focused organization, we’re continuing to drive forward with endurance in our steadfast pursuit to achieve the best outcomes for our patients in a rapidly changing world.  We have been preparing for this period of value creation by investing in data, digital and technology, and we’re proud of our employees and their commitment to turning groundbreaking ideas into life-changing impacts.   Since our founding in Japan, integrity and putting patients first have been at the heart of our identity, and we will emerge ready for our future as one of the most trusted and science-driven digital biopharmaceutical companies. Join a team where your innovation impacts lives.   Together, we’ll realize improved outcomes by improving data quality, enhancing launch execution and improving the patient journey. You’ll play a critical role in accelerating data collection and increasing accuracy across all parts of the business. Patients across the globe will benefit from access to treatments afforded by greater opportunities and efficiency in our research and development.  

Why Work With Us

We connect to our history and Japanese heritage through everything we do to bring our purpose, values, vision, and imperatives to life. We are committed to bringing better health and a brighter future to patients. Being a part of Takeda means having the opportunity to be a part of something bigger than yourself.

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