Director, Head of HR Business Solutions

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Technology Product & Platform Management

Job Sub Function:

Business Systems Analysis

Job Category:

People Leader

All Job Posting Locations:

Bangalore, Karnataka, India, Hyderabad, Andhra Pradesh, India, Pune, Maharashtra, India

Job Description:

We are searching for the best talent for Director, Head of HR Business Solutions.

Purpose: J&J HR has an ambitious Vision of digital-first, employee-centric workforce experiences that are simplified, personalized, and measurable. We are designing end-to-end journeys that use automation, data, and AI to orchestrate seamless support “in the flow of work,” freeing employees, people leaders, and HR to focus on higher‑impact moments that matter

As the Business Solutions Leader, HR Systems, you will be accountable for enabling end‑to‑end HR processes through scalable, compliant, and integrated systems, with primary accountability for Workday, Workday Recruiting, Cornerstone, and associated HR services.

This role will be part of squad of HR Product (Capability) leader and IT Leader, ensuring that HR strategies are translated into effective systems of work that deliver measurable business outcomes, high adoption, and an improved employee and manager experience.

The leader owns business solution design, platform optimization, and integrated delivery across the HR systems landscape, partnering closely with HR PO, HR Operations, Technology, and external vendors. Lead a team of 40-60 internal and external partners to design and deliver capabilities

You will be responsible for:

HR Systems & Platform Ownership

• Own the business solution strategy and roadmap for core HR systems including Workday (Core HCM), Workday Recruiting, Cornerstone, and integrated HR services.

• Ensure HR processes are designed once and executed consistently through systems, minimizing manual work, workarounds, and fragmentation.

• Act as the business owner for HR system capabilities, ensuring alignment to HR strategy, regulatory requirements, and global operating models.

End‑to‑End Process Enablement

• Translate HR process and policy requirements into clear, scalable system designs across hire‑to‑retire, talent, learning, and workforce data domains.

• Partner with HR process owners to simplify, standardize, and digitize HR workflows before automating.

• Ensure system configurations enable global consistency with local flexibility, where required.

Integration & Ecosystem Management

• Accountable for seamless integration across HR platforms (e.g., payroll, identity, learning, analytics, service delivery tools).

• Ensure data flows are reliable, secure, and support reporting, analytics, and downstream business needs.

• Partner with Technology teams to align on architecture, integration patterns, and platform health.

Delivery

• Lead the intake, prioritization, and delivery of HR system enhancements and releases.

• Own business outcomes including adoption, cycle time reduction, employee experience improvements, and value realization.

• Ensure strong governance across demand, design decisions, and release management.

Stakeholder & Vendor Leadership

• Serve as a trusted advisor to HR Product managers and next level leadership, translating complex system and process topics into clear business implications.

• Manage strategic relationships with system vendors and implementation partners.

• Influence across HR,  IT, and Finance to balance speed, quality, cost, and risk.

Qualifications / Requirements:

Required Minimum Education: Bachelor’s Degree                    

Required Years of Related Experience: 7 years of experience, 5 yrs HR or HR related minimum                

Required

• Deep experience enabling HR processes through enterprise HR platforms, with strong hands‑on knowledge of Workday and adjacent HR systems.

• Proven ability to lead business solution design across complex, global HR environments.

• Strong understanding of HR operating models, global process design, and data structures.

• Demonstrated success influencing senior stakeholders across HR, Technology, and Operations.

• Experience leading work in matrixed, global organizations with multiple stakeholders.

• 7+ years of experience in business systems management, digital transformation, or HR technology roles within complex, matrixed organizations

• Leading global teams with cross functional competencies directly and indirectly

• Demonstrated experience leading and developing people, including performance management, coaching, and capability building

• Experience managing Integrated systems and processes in a global company, navigating regulatory, cultural, and operational nuance

• Strong solution architecture and delivery leadership, including managing cross‑functional teams, dependencies, ambiguity, and enterprise‑level risks

• Ability to clearly articulate ideas, concepts and technology to senior executives

• People Management Experience: 10 years

Preferred

• Experience applying AI, automation, or analytics to HR workflows

• Understanding HR Taxonomy of processes and workflows

Leadership Behaviors

• Outcome‑driven: Focuses on business impact, not just system delivery.

• Simplifier: Reduces complexity and drives standardization.

• Connector: Brings HR, Technology, and Operations together around shared outcomes.

• Change leader: Drives adoption and behavioral change, not just technical implementation.

• Systems thinker: Understands how platforms, processes, and data work together as an ecosystem.

Percentage Traveled: 5-10% (Domestic & International)

#LI-Hybrid

Required Skills:

Preferred Skills:

Business Alignment, Cyber Investigations, Developing Others, Fact-Based Decision Making, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, Network Configuration Management, Operating Systems (OS), Operations Management, Organizing, Regulatory Compliance, Scripting Languages, Software Development Management, Succession Planning, Systems Development, Systems Management, Technologically Savvy