Director, Head of Financial Reporting

Posted Yesterday
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Expert/Leader
Fintech • Insurance • Financial Services
The Role
Lead accounting, financial reporting, tax, controls and close governance for the International HNW business. Oversee monthly/quarterly/year-end close, reconciliations, SOX and audit deliverables, statutory and regulatory filing, tax and compliance reporting, operational and external reporting, and stakeholder engagement across actuarial, operations, risk, compliance and technology teams.
Summary Generated by Built In

The Director, Head of Financial Reporting is responsible for leading accounting, financial reporting, tax, controls and close governance activities for International HNW business unit. This role oversees operational reporting, internal reporting, external reporting, audit and SOX controls, statutory filing, tax, compliance reporting and ad hoc data/reporting requests related to the International HNW business. This role requires a strong insurance finance professional with sound accounting knowledge including IFRS17, close and reporting experience, strong control discipline, and the ability to partner effectively with Actuarial, Operations, Distribution, Risk, Compliance, Legal, Actuarial, Treasury, Technology and US-based support teams.

Position Responsibilities:

1) Financial controllership, accounting and controls

  • Lead and oversee accurate monthly, quarterly and year-end close activities for International HNW business unit.

  • Oversee journal entries, reconciliations, roll forwards, analysis and validations, including commissions, funding analysis, intra-entity reconciliation and journal booking, balance sheet clearing entries, and reinsurance asset / insurance liability entries.

  • Strengthen close controls, documentation, review procedures, issue resolution and continuous improvement of reporting processes.

  • Establish clear ownership of financial statement close controls, including balance sheet substantiation and review of key balances.

2) Operational reporting, controls and audit support

  • Oversee operational reporting activities including income statement testing for audit, commission-to-premium analysis, investment results analysis, actuarial actual validation, actuarial support, seriatim data analysis, Segregated Fund reporting, and RI setup/testing for new insurance portfolios and subgroups.

  • Ensure audit and SOX control deliverables are completed accurately and on time.

  • Support internal and external audit requests, including reporting analysis, supporting schedules, control evidence and follow-up resolution.

3) Internal and external reporting

  • Lead internal and external reporting deliverables for the International HNW business unit, including Asia Regional reporting, unclaimed property, other revenue, quarterly package and regulatory reporting deliverables.

  • Support quarterly Board Reporting.

4) Regulatory, tax and compliance support

  • Lead regulatory, tax and compliance-related reporting deliverables for Bermuda Branch and DIFC entity, ensuring accuracy, completeness and timeliness

  • Liaise with internal partners and external advisors/authorities as needed to resolve queries and ensure ongoing compliance with applicable requirements

  • Stay current with evolving regulatory expectations relevant to reporting, tax, governance, and controls

5) Stakeholder management and leadership

  • Build strong working relationships with Finance, Actuarial, Product, Operations, Tax, Treasury, Risk, Compliance and Technology stakeholders to resolve reporting issues and support management requests.

  • Coach and guide junior team members, building strong execution discipline, accountability and continuous improvement mindset.

  • Ensure finance processes and outputs support compliance with applicable internal policies and external requirements

Required Qualifications:

  • Bachelor’s degree in Finance, Accounting, or a related field.

  • CPA qualification is required.

  • Minimum of 12+ years relevant finance experience, preferably within insurance industry.

  • Strong written and verbal communication skills; able to translate complex financial issues into clear business implications.

Preferred Qualifications:

  • Strong insurance finance, accounting and financial reporting experience, preferably with life insurance, reinsurance and/or regulatory reporting exposure.

  • Strong controllership mindset with experience in close governance, reconciliations, balance sheet substantiation, SOX controls, audit support and issue resolution.

  • Strong understanding of internal and external reporting processes, including management reporting, regulatory reporting and statutory filing support.

  • Strong stakeholder management skills and ability to work across Asia and North America teams.

  • Strong analytical, problem-solving and organizational skills; ability to manage priorities under deadlines.

  • Prior experience in financial controllership, regulatory reporting, SOX controls, audit support and cross-functional finance projects would be an advantage.

  • Proficiency in Microsoft Office and relevant finance/reporting systems; enthusiastic about adopting new technologies to improve efficiency and effectiveness.

When you join our team:

  • We’ll empower you to learn and grow the career you want.

  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement

Hybrid

Skills Required

  • Bachelor's degree in Finance, Accounting, or related field
  • CPA qualification
  • Minimum of 12+ years relevant finance experience, preferably within insurance
  • Strong insurance finance knowledge including IFRS17
  • Close and reporting experience, including month-end, quarter-end and year-end close
  • Strong control discipline including SOX controls, reconciliations and balance sheet substantiation
  • Ability to partner effectively with Actuarial, Operations, Distribution, Risk, Compliance, Legal, Treasury and Technology
  • Strong written and verbal communication skills
  • Insurance finance, life insurance, reinsurance and/or regulatory reporting exposure
  • Experience in regulatory reporting, statutory filing and Bermuda/DIFC entity reporting
  • Prior experience in financial controllership, audit support and cross-functional finance projects
  • Proficiency in Microsoft Office and relevant finance/reporting systems; openness to adopt new technologies
  • Strong analytical, problem-solving and organizational skills; ability to manage priorities under deadlines

Manulife Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Manulife and has not been reviewed or approved by Manulife.

  • Healthcare Strength Healthcare coverage is portrayed as comprehensive, spanning medical, dental, prescription drugs, vision, critical illness, and short- and long-term disability. Mental-health support is emphasized via EAP-style services and high annual coverage limits in some regions, alongside wellness programs and navigation tools.
  • Retirement Support Retirement offerings are positioned as a meaningful part of total rewards, including group RRSP/defined contribution pension options and employer matching in some cases. Ownership-related programs such as share purchase/stock options are also described as available for eligible employees.
  • Flexible Benefits Benefits are described as robust and flexible, with customizable packages and spending-account style options in some plans. Digital tools (mobile app/claims) and reward-linked wellness programs are framed as making benefits easier to use and more engaging.

Manulife Insights

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The Company
HQ: Toronto, Ontario
32,427 Employees
Year Founded: 1887

What We Do

Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration. Visit www.Manulife.com to find out more. For Manulife terms of use, please visit http://bit.ly/SM_Terms

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