Casap is a Series A startup based in San Francisco founded by product leaders from Robinhood and Chime. We are on a mission to change the way banks operate by building an autonomous banking platform from the ground up. We’re starting with automating dispute and chargeback resolution and already, customers and the industry love our product. Casap is backed by Lightspeed Ventures, Primary Ventures, and a variety of strategic investors and partners.
Casap is looking for a Director of Growth to help build relationships and source sales opportunities with Bank, Credit Union, and Fintech leaders.
This isn’t your traditional high volume BDR role. You will partner directly with a Senior Account Executive on our team to craft strategic outreach to a focused list of large strategic accounts. Yes, you’ll make calls and send emails, but never generic bulk messages. All thoughtful. You’ll travel to events and even create and host your own to break into the right accounts.
There’s tremendous demand for Casap’s product. We just need to educate the market so we’re top of mind when the timing’s right for them to evaluate.
Responsibilities
Partner directly with a Senior Account Executive to develop and execute strategic outreach campaigns for a focused list of large strategic accounts in your territory
Conduct thoughtful, low-volume cold calling and email outreach to bank, credit union, and fintech executives - never generic bulk messages
Travel 1-2 times per month to attend industry conferences, trade shows, and networking events to build relationships and generate pipeline
Create and host your own events such as dinner series, customer roundtables, and executive briefings to break into target accounts
Work closely with your paired AE on account strategy, messaging, and relationship building for complex sales cycles
Build and maintain relationships with prospects over 6-12 month timeframes, staying top-of-mind for when timing is right
Collaborate on account planning and territory strategy to maximize coverage of high-value prospects
Track and report on relationship-building activities, pipeline generation, and territory development metrics
Qualifications
You could really be anyone, BUT most likely you have same sales experience (even if selling something totally unrelated to what Casap does)
Being the kind of person who can build relationships with the proverbial “janitor and CEO”
Self-starter mentality with ability to operate with high autonomy in sometimes-ambiguous startup environment
"Pirate ship" mentality - hungry, resourceful, and able to succeed without big company brand recognition
Comfortable on the phones and at in-person events with executives
Exceptional interpersonal and communication skills with natural charisma and executive presence
Experience selling large deals to bigger companies with long sales cycles is a plus, but not required
Organized with systems-oriented approach to relationship management and follow-up
Comfort with travel (1-2 times per month)
Skills Required
- Experience in sales, preferably in a related field, with a focus on relationship building
- Self-starter mentality and ability to operate autonomously
- Exceptional interpersonal and communication skills
- Experience selling large deals to bigger companies is a plus
- Organized with a systems-oriented approach
- Comfort with travel, attending 1-2 industry events per month
What We Do
We’re building the world's first AI-native disputes automation and fraud prevention platform. Our mission is to create a future where trust is a given and fraud is rare by empowering financial institutions to automate disputes, eliminate first-party fraud, and turn manual back-office workflows into a loyalty-building moment for customers and members.
Why Work With Us
We’re a Series A startup founded by product leaders from Robinhood and Chime, and we’ve raised over $30M from Emergence, Lightspeed, Primary Ventures, SoFi, and others. We have incredible product market fit, an exceptionally ambitious and kind culture. Over the past 12 months we’ve more than 10x’ed revenue and we’re just getting started.
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