What Success Looks Like:
- Customer Acquisition Growth → Lead paid acquisition efforts to deliver a measurable increase in new customers and first-time purchases.
- Channel Diversification & Innovation → Launch and scale at least two new channels that materially contribute to customer acquisition and improve efficiency.
- Creative Performance Uplift → Drive a structured creative testing roadmap that increases conversion and improves ROAS across channels.
- Cross-Functional Leadership → Build trusted partnerships with internal stakeholders to align growth efforts with company-wide priorities.
- Strategic Investment Planning → Translate attribution and incrementality insights into clear strategies that inform budget allocation and long-term channel investment.
What You'll Do:
- Own and evolve the paid acquisition strategy across Meta, Google, and emerging channels to drive efficient, scalable growth.
- Lead day-to-day performance management, including agency oversight, budget optimization, reporting, and forecasting.
- Identify, test, and expand into new acquisition channels (e.g., TikTok, Reddit, affiliate, influencer, podcasts/audio, OOH), ensuring they deliver ROI-positive growth.
- Build and manage a robust creative testing program in collaboration with internal creative teams and external vendors—ensuring message-market fit across platforms.
- Monitor performance data in real time, surfacing insights and making strategic decisions to shift spend, prioritize channels, and unlock opportunities.
- Own the merchandising strategy across paid and unpaid surfaces—ensuring we promote the right shows, offers, and messages in line with business goals.
- Translate incrementality testing, attribution changes, and platform updates into clear, actionable growth strategies.
- Partner cross-functionally with Product, Data, Creative, and Finance to ensure aligned objectives and shared accountability for growth.
We’re Looking for Someone With:
- 8–10+ years of experience in growth or performance marketing, with a strong foundation in ecommerce or app-first B2C environments.
- Deep expertise in Meta and Google Ads, with a proven ability to scale acquisition efficiently and effectively.
- Demonstrated success in testing and scaling new acquisition channels, especially emerging and non-biddable formats.
- A hands-on, resourceful approach—comfortable rolling up your sleeves and diving into accounts when needed to drive results.
- A strong command of incrementality testing, attribution modeling, and LTV-based optimization.
- Advanced proficiency in data analysis and performance reporting tools (e.g., Looker, Tableau, GA4, GTM, AppsFlyer, Firebase, Adjust).
- Experience leading cross-functional teams and external agencies to deliver against aggressive growth targets.
- A strategic, analytical, and curious mindset with the ability to zoom out for long-term planning and zoom in for day-to-day execution.
- Excellent communication and leadership skills with a passion for mentoring and influencing across levels and teams.
- An interest in live entertainment and the arts.
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What We Do
Founded in 2013 by Broadway veterans Brian Fenty and Merritt Baer, TTG designs frictionless e-commerce experiences via innovative product design and industry-leading technology. Through our powerful consumer matchmaking technology and expansive portfolio of brands, including TodayTix, Goldstar, Secret Cinema, and Show-Score, TTG has an intimate understanding of millions of customers. This allows TTG to optimize partner relationships by providing unparalleled access to engaged audiences, generate meaningful revenue, and transform the way tickets are sold.
As leaders in the digital transformation of culture, TodayTix Group offers something for everyone — from theatre professionals to tech experts and creative visionaries. Our community stretches far and wide, with over 350 teammates working on multiple brands across the globe, and two dedicated offices in New York and London. We may not all be in the same time zone, but we move as one team propelled by one mission: to find a seat for everyone.
We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table.
Why Work With Us
We are global pioneers in cultural e-commerce and technology who are in constant pursuit of the best experiences for every audience. We advocate for change and innovation in our industry, with our tech, and for our partners. We make a point to work with people who genuinely share our vision to make theatre and culture easier to access.
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